新加坡市中心索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 3,141 评论

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新加坡市中心索菲特酒店 - Image 1
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9 Wallich Street, 078885 新加坡, 新加坡

描述

酒店其他优惠

  • 豪华客房，配备浴缸、免费无线网络和落地窗

  • 免费无线网络

  • 酒店在服务、会议和活动以及餐饮方面斩获 17 个久负盛名的奖项。

  • 配备免费的无线网络和开通了 10 个国家通话服务的电话

我们的客房

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酒店位置

新加坡市中心索菲特酒店

9 Wallich Street
078885 新加坡
新加坡

GPS:1.276794, 103.844815

电话
传真 +65 6428 5001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RACINES

Racines 只采用当地最好的时令食材为您制作精选的美味菜肴。要在新加坡市中心享用难忘的美食，请到我们的 4 个现场烹饪台品尝精致的法餐和中餐。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  3,141 评论

TripAdvisor 评级  4.5/5  1,948 评论

卓越奖 2023

Love this hotel - But not the club lounge!

Tripadvisor 评级 3.0/5

Voyager779733 经 TripAdvisor 认证的评论

We have stayed many times here and love the staff and the hotel. However, the Club lounge was a waste of money and would not book again. The new locations is at the end of the corridor, by the ballroom. The food was the worst we have seen in any lounge, and did not expect this in a 5 star hotel.At weekends there was no a la carte breakfast just the buffet, which was dry and unappealing. The evening food was so bad, we had a wine and left. The cold food selection was sliced ham and cheese and not even any crackers! We paid over $200 for the upgrade and would not do again. We did speak to the manager and explained how unhappy we were and they have given us an upgrade if we return.

Fantastic Stay

Tripadvisor 评级 5.0/5

Oliver L 经 TripAdvisor 认证的评论

Fantastic stay, amazing service from great staff. Very clean and well attended to the entire stay. The room was maintained very well and my items were well looked after my entire stay. The pass to the virgin active gym was also a great addition.

Amazing

Tripadvisor 评级 5.0/5

Aloysius H 经 TripAdvisor 认证的评论

I have always stayed at Sofitel and had an exceptional experience, particularly thanks to the amazing staff at Club Millesime. Aricia, Yaini, Moire, Irene, and Ben went above and beyond to make my family and me feel welcomed and cared for throughout our stay. Their warm hospitality and attention to detail truly made all the difference. They even remembered my favorite tea, which added a wonderfully personal touch to our visits. The level of service they provided was outstanding, and they made our stay feel like a home away from home. I cannot thank them enough and highly recommend Sofitel, especially with the incredible team at Club Millesime. Thank you for making our stay unforgettable!

Excellent stay

Tripadvisor 评级 5.0/5

esteban660 Solo travel - 经 TripAdvisor 认证的评论

From my arrival at 6:30 AM and my room being ready as requested through the wonderful food and the beautiful pool it was just an enjoyable stay in a clean, modern quiet urban hotel. The breakfast buffet is expansive and delicious. Finally the location of the hotel is extremely convenient literally on top of a shopping plaza and a metro station.

Overcharging credit card and no refund

Tripadvisor 评级 1.0/5

Julia731 经 TripAdvisor 认证的评论

My husband and I were in room 1312 for 3 nights in the first week of October. Our credit card was swiped upon check in, for an amount higher than the total room charge for the stay - as a standard practice with all hotels. Usually hotels wouldnt process this transaction and would charge the actual amount upon checkout. Not Sofitel. They decided to process the higher amount and said they would give us a refund back. Nearly 2 weeks since we checked out and I have yet the see the refund. The Senior Duty Manager appeared to be responsive at initial contact and as a reassurance, promised to provide proof that the refund has been processed, but since then has gone quiet. I have yet to see any proof that the refund has been made, or the actual refund itself. This left an extremely bitter taste to the whole experience esp we already had an unpleasant stay in the first place, as was noted by the Guest Relations Director, Ms Harris. I don't recommend this hotel at all.

Bonjour Julia731, Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. We are sorry for the inconvenience caused regarding the overcharge on your credit card. We have investigated the matter and discovered a system issue that resulted in an incorrect pre-authorisation charge. We have resolved this issue and your pre-authorisation charge has been adjusted accordingly. You should see the correction reflected on your account shortly. Once again, we would like to apologise for the disappointment you experienced during your stay, we sincerely hope you will give us another opportunity to recover your impression and look forward to hearing from you soon. À bientôt, Sofitel Singapore City Centre

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其他网络用户评价我们的酒店

  • 946 评论 9.7/10 位置
  • 1,242 评论 8.6/10 房间
  • 1,606 评论 8.9/10 服务
  • 18 评论 7.1/10 上网
  • 479 评论 9.1/10 氛围
  • 442 评论 7.3/10 早餐
  • 436 评论 8.4/10 舒适度
  • 413 评论 8.6/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。