蒙德里安新加坡达士岭酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 888 评论

蒙德里安新加坡达士岭酒店 - Image 1
蒙德里安新加坡达士岭酒店 - Image 2
蒙德里安新加坡达士岭酒店 - Image 3
蒙德里安新加坡达士岭酒店 - Image 4

描述

酒店其他优惠

  • 位于新加坡最时尚的区之一,步行 5 至 7 分钟即可到达欧南园地铁站和中央商务区

  • 来特色意大利餐厅、主题鸡尾酒酒吧和咖啡馆畅享美食之旅

  • 屋顶无边际泳池,配有小屋,鸡尾酒廊,可俯瞰新加坡天际线

  • 来自纽约 Malin + Goetz 的豪华洗浴用品

  • 健身房 24 小时开放,提供多功能意大利泰诺健健身设备系列

我们的客房

酒店位置

蒙德里安新加坡达士岭酒店

16A Duxton Hill
089970 新加坡
新加坡

GPS:1.2788, 103.8419

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  888 评论

位置好 很安静

客户意见评级 4.5/5

匿名 朋友住宿 - 所有已确认评论

酒店位置既安静又方便,周边饭店酒吧都有。

Dear Ms. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Josiah Gwee Assistant Front Office Manager

位置好,服务不错,卫生也很好!

客户意见评级 4.5/5

Elaine 朋友住宿 - 所有已确认评论

体验很不错,服务也很好。

Dear Ms. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Josiah Gwee Assistant Front Office Manager

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

晚上11点外面还有蹦迪的声音,有点吵,总体感觉还行。

Dear Ms. H., Thank you for taking the time to tell us about your experience at the Mondrian Singapore Duxton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Josiah Gwee Assistant Front Office Manager

住宿舒服

客户意见评级 5.0/5

Jeffery F. 商务住宿 - 所有已确认评论

很温馨

Dear Mr. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Josiah Gwee Assistant Front Office Manager

地點方便但服務態度待改善且空間偏小

客户意见评级 3.0/5

匿名 情侣住宿 - 所有已确认评论

地點非常方便,但服務人員態度不友善,且房間偏小,沒有五星級飯店的感受。

Dear Ms. C., I am writing to express my deepest apologies for the inconvenience and discomfort you experienced during your recent check-in at our hotel. Your feedback is immensely important to us, and we are truly sorry for falling short of delivering the seamless service that you rightfully expect and deserve. Upon reviewing the details of your experience, it is evident that there were several shortcomings in our service delivery, particularly during the check-in process. We deeply regret any inconvenience caused by the delay in providing your room key and the lack of clear instructions regarding its retrieval. Furthermore, we are truly sorry for the oversight in failing to return your credit card during the check-in process. It is completely understandable how such an omission could lead to frustration and inconvenience, and for that, we take full responsibility. Moreover, we are sincerely apologetic for any unpleasant experience caused by the poor attitude displayed by our service staff during the check-in process. It is our utmost priority to ensure that all our guests feel welcomed and valued, and it is disheartening to learn that we fell short of meeting this expectation during your stay. Please rest assured that we have taken your feedback seriously and are actively addressing the issues raised to prevent similar occurrences in the future. We are providing additional training to our staff to improve their communication skills and customer service etiquette, particularly in handling sensitive situations like the one you experienced. It is our sincere hope that you will afford us the opportunity to regain your trust and confidence in our hotel. Should you decide to visit us again, please do not hesitate to reach out to me directly, and I will personally ensure that your stay is nothing short of exceptional. Once again, I extend my deepest apologies for the inconvenience and discomfort you experienced. Thank you for bringing these matters to our attention, and please know that we are committed to making the necessary improvements to enhance your future experiences with us. Warm regards, Josiah Gwee Assistant Front Office Manager

其他网络用户评价我们的酒店

  • 847 评论 9.5/10 位置
  • 1,021 评论 7.2/10 房间
  • 1,088 评论 8.1/10 服务
  • 8 评论 4.5/10 上网
  • 602 评论 9.4/10 氛围
  • 474 评论 4.6/10 舒适度
  • 446 评论 8/10 设施
  • 404 评论 8.7/10 游泳池

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