Novotel Charleroi Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,210 reviews

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Novotel Charleroi Centre - Image 1
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Place Verte 17, Parking Rive Gauche Bd J Tirou34, 6000 CHARLEROI, Belgium

Description

Hotel extras

  • In the city centre

  • Close to motorway

  • Close to shopping mall

  • close to Football Stadium and Basketball Stadium

  • Close to main train station

Our accommodation(s)

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Hotel location

Novotel Charleroi Centre

Place Verte 17, Parking Rive Gauche Bd J Tirou34
6000 CHARLEROI
Belgium

GPS:50.408153, 4.441233

Telephone
Fax +32 712828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Gourmet Bar is a contemporary restaurant that offers simple, tasty, and original dishes. Open Monday to Friday from 6 to 10 PM, you will always find something to your liking. The restaurant is closed every Saturday, Sunday, and public holidays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,210 reviews

TripAdvisor Rating  4.0/5  286 reviews

Certificate of excellence 2024

Great service, good dinner cosy room

Customer review rating 5.0/5

Bartek Business - Confirmed reviews ALL

I enjoy staying there when visiting Charleroi

Dear Bartek, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager

Location, cleanliness, and infrastructure all very good.

Customer review rating 5.0/5

Steve Couples - Confirmed reviews ALL

Visiting to attend a concert nearby, hotel was very clean, staff attentive and professional. Only issue was the clothes rail in room was broken from the wall and hadn't been repaired plus no large mirror anywhere. Otherwise, the room was perfect.

Good service and perfect location

Customer review rating 4.0/5

Eric Business - Confirmed reviews ALL

As usually my stay in the hotel is very good, the location is perfect, close to everything. The staff is very friendly and helpful, the manager always taking care about the guess.

Dear ERIC, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the upgrade, it depends on our availabilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager

Very nice hotel, large room.

Customer review rating 5.0/5

Guillaume Business - Confirmed reviews ALL

Very nice, well located, possible to car park in the street (free for the night). Breakfast selection is large, fresh and I enjoyed the croissants pains aux chocolat Room was very large (got a free upgrade). Hotel is recent , have a terrace outdoor on 2nd floor.

Dear GUILLAUME, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager

Well located, but poor in details

Customer review rating 2.5/5

Vv Families - Confirmed reviews ALL

Although the hotel is in a great location and the staff is very friendly, the furniture was broken, the carpet was dirty, and the walls were stained. Moreover, there wasn’t a single table to work on with a laptop, and the electrical outlets were hidden behind the furniture, making them difficult to reach. I also didn’t like the choice of having non-openable windows, which made the room feel stuffy and lacking fresh air. The breakfast offered a good variety, but the eggs seemed overboiled, the bacon was served in sticky, oversized pieces, and the strudel needed to be cooked more to taste right.

Dear VV, Thank you for taking the time to tell us about your experience at the Novotel Charleroi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I forwarded your remarks to the concerned service to improve the quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud Front Office Manager

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Other web-users rate our hotel

  • 640 reviews 8.8/10 Location
  • 869 reviews 7.5/10 Room
  • 796 reviews 8.9/10 Service
  • 11 reviews 6.2/10 WiFi
  • 395 reviews 5.4/10 Breakfast
  • 348 reviews 7.2/10 Cleanliness
  • 236 reviews 8.9/10 Vibe
  • 231 reviews 4.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.