双水域诗铂酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 382 评论

双水域诗铂酒店 - Image 1
双水域诗铂酒店 - Image 2
双水域诗铂酒店 - Image 3
双水域诗铂酒店 - Image 4

描述

酒店其他优惠

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

我们的客房

酒店位置

双水域诗铂酒店

80 North Shore Road, Twin Waters
4564 双水
澳大利亚

GPS:-26.635807, 153.099638

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

游泳馆

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  382 评论

TripAdvisor 评级  4.0/5  465 评论

ACCOR COST-CUTTING AT ITS FINEST.

Tripadvisor 评级 1.0/5

trblvb 经 TripAdvisor 认证的评论

Accor's Disregard for Loyal Members, I won't stay at this property ever again — COST-CUTTING AT ITS FINEST. The room was filthy—beach sand in the lounge, dirty curtains and blinds, pubic hairs in the main shower, and dirty glassware. Only 2 towels and no soap, no reserve toilet paper provided for 5 adults and 1 child in a 3-bedroom apartment. Reception staff were uncontactable by phone. I had to walk to the reception office 4 times, and they were forgetful. We went OVER 24 hours without any soap. Despite many attempts, soap and toilet paper weren't delivered until the next day—woeful customer service. Bluntly told we could not use the Accor Platinum free breakfast or drink benefit. No room upgrade despite multiple higher-tier rooms being available for Platinum members. The amenities were the worst I've received as a Platinum member—a small bottle (375ml) of Bundaberg soft drink. Late check-out was only available until 11 am. The Wi-Fi speeds were very poor, and most of us gave up trying to connect our phones. Overall, the status benefits are pathetic, and the cleanliness and maintenance need significant improvement.

Wonderful accommodation in a beautiful setting

Tripadvisor 评级 4.0/5

Baylovers Couples - 经 TripAdvisor 认证的评论

We enjoyed three lovely nights here. We had a 2 bedroom apartment overlooking the lake. The setting was beautiful and the apartment was spacious, clean and all requirements för our stay. There is a pool on the Sebel site and a pleasant walk across to the pool, bar and facilities at the novotel on the other side of the lake

Set in an amazing scenic landscape.

Tripadvisor 评级 5.0/5

Nomad01487547632 经 TripAdvisor 认证的评论

My family stayed at Sebel Twin Waters for two weeks. We had a three bed apartment which overlooked beautiful bushland, the lagoon, and in the distance was the Maroochy River. The apartment was clean and modern with plenty of space and well appointed with modern appliances. We ate breakfast on the deck every morning listening to the beautiful birdsong and some mornings we were joined by a trio of Kookaburras and quite a few warbling Magpies. We took daily walks around the beautiful grounds, stopping to watch friendly kangeroos and the odd big lizard. The broadwalk was lovely to walk on, and having Novotel across the lagoon and being able to use their facillties was a plus. The staff at The Sebel were friendly and helpful. Overall we thoroughly enjoyed our stay there.

Easter Break

Tripadvisor 评级 5.0/5

noleb2016 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed in a two bedroom unit for a few days over Easter. Great stay facilities and location second to none with beach two minutes away and use of Novotel food and beverage offerings a huge plus. Resort pools are clean and more than one to choose from if needed. Unit was a little tired. There were a few broken items, but these were minor, and the overall unit was clean and comfortable for family. Underground parking and BBQ on the balcony were also bonuses. Will be back.

Accor

Tripadvisor 评级 3.0/5

Brielle B 经 TripAdvisor 认证的评论

As an Accor member pretty disappointed considering this is the reason I stayed as a platinum member. Don’t expect any benefits no room upgrades or early or late checkout. Service is poor. 2.5 stars. Restaurant and activities are at the Novotel 10min walk.

Dear Brielle B, thank you for your recent review and feedback following a stay. So we are able to connect directly to support please can you email the team at sebeltwinwaters.res@accor with your contacts. We look forward to speaking with you soon. Thank you so much in advance - Taschi Maxwell.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 134 评论 8.8/10 位置
  • 259 评论 6.9/10 房间
  • 105 评论 7.1/10 服务
  • 10 评论 0/10 上网
  • 74 评论 4.4/10 清洁度
  • 10 评论 5.6/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 双水 的所有酒店