曼特拉莫洛拉巴海滩酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,811 评论

曼特拉莫洛拉巴海滩酒店 - Image 1
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曼特拉莫洛拉巴海滩酒店 - Image 3
曼特拉莫洛拉巴海滩酒店 - Image 4

描述

酒店其他优惠

  • 要与预订顾问联系,请致电 1300 987 610

  • 融合了单卧、双卧和三卧的现代公寓和顶层公寓

  • 户外泳池和水疗中心、室内温水泳池、健身房和游戏室

  • 步行可至所有的餐厅、咖啡厅和当地景点

  • 大型的现代会议设施和屋顶烧烤区

我们的客房

预订此酒店

酒店位置

曼特拉莫洛拉巴海滩酒店

7 Venning St
4557 莫洛拉巴
澳大利亚

GPS:-26.678563, 153.116972

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

2 游泳池

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,811 评论

TripAdvisor 评级  4.1/5  4,523 评论

卓越奖 2025

Impressive reception is where it ends

Tripadvisor 评级 3.0/5

salkirk2005 商务住宿 - 经 TripAdvisor 认证的评论

Dear Sally, Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your stay did not meet your expectations. Your comments regarding the decor, bathroom design, and air conditioning have been noted, and we understand how these factors can impact your comfort. Regarding the room allocation, your company booked a standard one-bedroom apartment, and there were no notes on the chargeback form indicating a preference to avoid an accessible room. We also did not receive any communication from your company requesting a specific room type. As previously explained, there were no other available rooms in the category booked, which is why we were unable to move you to another room of the same type. Since you advised that you were uncomfortable in the accessible room, we were able to move you to the next room category, which includes a spa bath, and we’re pleased you were happy to proceed after viewing the room. On a positive note, we’re glad you found the room clean and the bed comfortable. However, we regret that we were unable to meet your expectations overall and that your experience left you feeling less than well-rested for your business day. Once again, we apologise that your stay was not fully satisfactory and appreciate your feedback. Kind regards, Lynnil Assistant Manager

Clean and tidy. Central to shops, restaurants and the beach.

Tripadvisor 评级 4.0/5

Cheryl B Couples - 经 TripAdvisor 认证的评论

Dear Cheryl, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments regarding the tiles with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception - Darian

Looks can be so deceiving !!!

Tripadvisor 评级 2.0/5

Escape59470382786 经 TripAdvisor 认证的评论

Great views and convenient location

Tripadvisor 评级 4.0/5

NMVino Couples - 经 TripAdvisor 认证的评论

Dear Vino, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Reception - Darian

Do not stay here!! Dirty, tired and over priced!!

Tripadvisor 评级 1.0/5

Marypoppins326 经 TripAdvisor 认证的评论

Dear Mary, Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience and sincerely regret that we did not meet your expectations during your stay. The issues you mentioned, including cleanliness, maintenance, and value for money, are deeply concerning. These are not the standards we strive to uphold, and we take your comments very seriously. Please accept our heartfelt apologies for the condition of your room and the facilities, as well as for any inconvenience caused by the lifts and pools. We aim to provide all our guests with a comfortable and enjoyable stay, and it is clear we fell short in your case. Rest assured; we will be addressing these matters with our team immediately to ensure improvements are made. Thank you again for bringing these matters to our attention. We hope you will give us the chance to regain your trust in the future. Kind regards, Lynnil - Assistant Manager

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其他网络用户评价我们的酒店

  • 1,583 评论 9.8/10 位置
  • 2,234 评论 7/10 房间
  • 1,377 评论 8.8/10 服务
  • 67 评论 4.1/10 上网
  • 714 评论 4.6/10 舒适度
  • 649 评论 6.7/10 清洁度
  • 199 评论 5.9/10 性价比
  • 27 评论 4.8/10 早餐

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