曼特拉莫洛拉巴海滩酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,736 评论

曼特拉莫洛拉巴海滩酒店 - Image 1
曼特拉莫洛拉巴海滩酒店 - Image 2
曼特拉莫洛拉巴海滩酒店 - Image 3
曼特拉莫洛拉巴海滩酒店 - Image 4
7 Venning St, 4557 莫洛拉巴, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 融合了单卧、双卧和三卧的现代公寓和顶层公寓

  • 户外泳池和水疗中心、室内温水泳池、健身房和游戏室

  • 步行可至所有的餐厅、咖啡厅和当地景点

  • 大型的现代会议设施和屋顶烧烤区

我们的客房

酒店位置

曼特拉莫洛拉巴海滩酒店

7 Venning St
4557 莫洛拉巴
澳大利亚

GPS:-26.678563, 153.116972

电话
传真 +61 7 5452 2888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

2 游泳池

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,736 评论

TripAdvisor 评级  4.0/5  4,510 评论

卓越奖 2024

Good location, good value.

Tripadvisor 评级 4.0/5

spiesw Couples - 经 TripAdvisor 认证的评论

Great location on the main strip with beautiful sea views. Make sure you are higher up. The apartment was comfortably furnished and the kitchenette is good to cook small meals. The value was also very reasonable. My only complaint is the check in experience. As an Accord Plus Gold Member, I would have thought it is common sense not to allocate you a room on the lower floor with a view on building works whilst they were renovating the pool. I also was expecting a call for an earlier check-in which never happened.

Great position

Tripadvisor 评级 5.0/5

N3217ZUsandyg 经 TripAdvisor 认证的评论

Great location and position to numerous cafes and shops. Staff welcoming and friendly at arrival. Rooms very clean and had all required facilities. Bed comfortable. Hotel parking available and secure. Had to step over high spa bath to get into shower was the only negative.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Reception - Darian

Catching up with family

Tripadvisor 评级 4.0/5

colleenc320 Couples - 经 TripAdvisor 认证的评论

Great stay, good location, great ocean view. Parking was a breeze unlike some other hotels. Great service at reception both early in the day when we were given the key to access car park even though our room wasn’t ready. It may the rest of our day less stressful as parking in Maloolaba is a nightmare on a Sunday

Dear Colleen, we very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Reception - Darian

Mantra on the Beach / Mooloolaba

Tripadvisor 评级 3.0/5

RhondaS1313 经 TripAdvisor 认证的评论

This hotel is nice but it let me down on several occasions. Firstly after telephoning the reception for details prior to booking and then taking to the website to book as per their instructions I was surprised that information was not relayed on the phone that should have been prior to booking on the website. I booked for a five night stay in October 2024. I was not advised when i called about details of the hotel that the outside pool was going to be under repair and not available for the whole of my stay and it was not until I had paid the full amount that i was advised the pool was not available by email. There was a no refund policy and I was advised that there was a small inside pool that could be accessed. The inside pool did not look clean and looked very tired. There is no welcoming to this pool area and no windows to look out of, no plants and absolutely an uninviting area, very few chairs as well and the whole time i was there i saw a total of 5 people in the pool When i booked i booked a superior ocean view room, the room on the internet is not what you actually get, totally different. I was placed on the 11th floor which was a nice view but there was a round spa bath in the bathroom which had the shower over it. There was no non slip mat provided and I had requested that the shower be a separate area not to be over a bath as I have a knee injury and would find it difficult to climb into a shower over a bath all the time. The bedroom was right inside the door as you opened it from the hallway and you walked past it and past the bathroom and kitchen into a living area that overlooked a balcony and the beach and foreshore. There are no curtains in the living area only timber shutters that slide open like the double glass doors onto the balcony. The balcony had a glass top table and two chairs and the balcony was roomy enough for two adults. The chairs are ok for short stints but not for a comfy book to relax and read. The kitchen was small with a very small fridge. There was a small amount of utensils for cooking if required. There is no table and chairs in this apartment only two stools placed at the end of the kitchen bench. The apartment was clean however there was no spare toilet rolls and I had to ask for some which should never happen in any hotel, and I had to collect from reception, no offer was made to bring them to the room. There was no pen and paper in the room and there was no manual to read relating to the apartment. There was a QR code on the key brochure that you could scan for details, but I had placed that in the rubbish and had to retrieve it not knowing that was the procedure, nothing was explained at reception regarding the QR code it was only after ringing reception that i was told of the QR code. The pool outside was under repair and maintenance and was very noisy from very early morning for three of the five days i was there. Jackhammers. The bed was comfortable enough but the pillows not so much, there was extra blankets available in the cupboards if needed. The hotel is situated on a corner behind the shops and has access to Cole's through the reception which was handy. Street noise was busy until late each night but tolerable. I would not stay at this particular hotel again, for the price there is plenty like it and in just as good a position if not better, and my expectations of the Mantra were not meet by a long shot. At $316.00 per night it was not cheap and I feel that things could have been a lot better for this price. The staff at reception were helpful and kind. Mooloolaba is a great spot and I think on this occasion the hotel let my stay down and offered no compensation for the pool outside nor the shower concerns and then tried to charge me $20.00 an hour for a late checkout.....my flight home was early afternoon and i requested a noon checkout. I met several people in the lifts coming and going and all were disappointed with the hotel..

Dear Rhonda, Thank you for sharing your detailed feedback. We’re pleased to hear that you enjoyed the view from your apartment and found our location convenient, but we’re very sorry that your experience did not fully meet your expectations. We apologize for the issues with the room layout, particularly the challenges with the shower, and for the disappointment regarding the pool maintenance. Your comfort and satisfaction are our priority, and we regret that we fell short on this occasion. Please know that your comments are invaluable to us as we work to improve our guest experience. Should you choose to stay with us again, we would love the chance to ensure every detail of your stay is aligned with your needs. Please reach out directly and ask for myself as I would love to assist. Thank you once again for your feedback, Rhonda. Warm regards, Claire Willoughby Front Office Manager

We'll be back!

Tripadvisor 评级 5.0/5

Rodney T 经 TripAdvisor 认证的评论

We had 3 lovely rooms at the Mantra Mooloolaba last weekend. The rooms were spacious, had great amenities and incredible views of the ocean and inlets. The location is very convenient with numerous cafes and restaurants right outside the hotel. Staff were very helpful, and their is underground onsite parking. We didn't use the pools, but they looked lovely. The prices are fair, and we will be staying again.

Dear Rodney, we very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Reception - Darian

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其他网络用户评价我们的酒店

  • 1,608 评论 9.8/10 位置
  • 2,240 评论 7.1/10 房间
  • 1,365 评论 8.7/10 服务
  • 56 评论 5/10 上网
  • 710 评论 4.8/10 舒适度
  • 657 评论 6.9/10 清洁度
  • 199 评论 5.3/10 性价比
  • 26 评论 3.9/10 早餐

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