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双水域诺富特度假酒店 - 阳光海岸 4 星

客户意见评级 4.1/5 23,787 评论

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  • 酒店咖啡馆、酒吧和自助餐厅

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酒店位置

双水域诺富特度假酒店 - 阳光海岸

Ocean Drive
Sunshine Coast
4564 双水域
澳大利亚

电话: +61754488000

传真: (+61)7/54488001

从 14h00 办理登记入住手续

从 10h00 办理退房手续

  • MAROOCHYDORE :  BUS TERMINAL DOMESTIC AIRPORT

  • 乘飞机

    MAROOCHYDORE 达到 9.7公里 / 6.03 英里

  • 乘飞机

    SUNSHINE COAST AIRPORT 达到 9.7公里 / 6.03 英里

  • 乘火车

    NAMBOUR 达到 20公里 / 12.43 英里

GPS :-26.63207, 153.09725

酒店服务

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 2 餐厅
  • 3 酒吧
  • 小吃和饮料机
    • 小吃和饮料机 额外收费
  • 早餐
    • 点菜早餐 额外收费
会议/活动
  • 14 会议室
  • 商务中心
    • 商务中心提供工作人员支持服务
    • 自助商务中心
    • 商务中心提供轮椅通道
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 361 间客房
    • 3 间残疾人士客房
    • 0 间家庭客房
    • 0 间相通客房
    • 361 间禁烟客房
    • 2 多个楼层
  • 酒店使用的语言
    • 英语
  • 洗衣/代客泊车服务
    • 干洗/熨衣
    • 自助洗衣店
  • 无限网络
    • 公共区域提供无线网络 额外收费
    • 高速无线网络 额外收费
    • 酒店提供无线网络 额外收费
    • 高速网络 额外收费
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
  • 行李员
    • 行李员
  • 提供办公桌设施
    • 耳机
    • 桌面插头和转换插座
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • Novotel Sunshine Coast Resort
    • 酒店内
    • 800 多个停车位
    • 私人
    • 停车场全天候开放
护理
  • Inflatable water trampoline 额外收费
    • 外部
    • 酒店内
  • Novotel Sunshine Coast Resort
    • 外部
    • 酒店内
  • The Base Gym and Xperiences 额外收费
    • 酒店内
  • The Gym
    • 酒店内
家庭
  • 儿童服务
    • 视频游戏区
    • 游乐园

我们的客房

想找一家阳光海岸酒店的游客可从双水域诺富特度假酒店的大量房型中随心选择。这家令人印象深刻的阳光海岸酒店设有 361 间客房和套房,每间都设施齐全,保证为您带来 令人放松的住宿体验。每间客房都空间宽敞,布置高雅,配备舒适的寝具、空调、可收看付费频道的电视和客房服务订购、茶和咖啡器具以及套间浴室,可为您提供绝佳的静养之所。

您的会议和活动

我们的会议室

  • 会议室数量:14

  • 最大面积:1,125 平方米

  • 最大容量:1400 个人

  • 最大宴会容量:800 个人

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双水域诺富特度假酒店 - 阳光海岸 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.1/5

23,787 评论

TripAdvisor 评级 3.5/5

190 评论

A bit disappointed

Tripadvisor 评级 3.0/5

Janice1210 18/10/2021 经 TripAdvisor 认证的评论

We stayed for 4 nights for my birthday. We are Accor members. We were upgraded to a one bedroom suite which was great, however the room was very tired. The room we originally booked had been upgraded. The girl at check-in provided incorrect information in relation to the dining options and Accor discount. The room and surrounds were quite dirty, the table on the verandah was filthy and there were used shampoo containers and teabags in the garden. The food was really good with lots of options and the quality good. The shower door did not close properly which caused a large amount of water to leak onto the bathroom floor. There was a hole in the guttering in the roof above our balcony and there was no drain pipe which caused the rain to spray onto our balcony and cause a very loud noise when it hit the ground. The staff on a couple of occasions complained that they were understaffed although we found the service quite good. We did not receive the gifts (eg wine, cheese/chocolates) which we normally receive as Platinum members at other Accor properties.

A really nice place Hotel to stay.

Tripadvisor 评级 5.0/5

Sandra W 17/10/2021 经 TripAdvisor 认证的评论

My husband & I stayed for 7 nights in a refurbished room, over looking the garden and the lagoon. Our room was light and airy, spacious with a king sized bed. The bathroom a good size. The food was very good, breakfast and dinners, were eaten in Sola Restaurant. The buffet on Friday night was Asian and very nice and the Saturday night buffet was seafood and this was excellent. Very fresh and plenty of high quality seafood. The staff were helpful and friendly. They made our stay very enjoyable.

Good place to stay on Sunshine

Tripadvisor 评级 4.0/5

DimaM20212026 Business - 11/09/2021 经 TripAdvisor 认证的评论

It is nice and comfortable, not the utmost luxury, but very very comfortable. It is not 5 star luxury we get in Bali or Thailand, but good place to relax,i terract wth some native animals and do business in the area.

Nice Break

Tripadvisor 评级 4.0/5

rhyscdavies 01/09/2021 经 TripAdvisor 认证的评论

Lovely location with delightful walks, beach, pool, all very relaxed. Central amenities are nice. Stayed in one of the un-renovated units - will be upgrading to a renovated unit next time! Staff very friendly.

BEST STAY ON THE SUNNY COAST

Tripadvisor 评级 5.0/5

Steve C Business - 30/08/2021 经 TripAdvisor 认证的评论

This Property is not only vast in size and offerings, it is a truly beautiful setting with over-water Suites, Garden Suites and a beautiful lake for swimming, sailing, rowing or just relaxing. Fully renovated Bar and Grand Lobby area, supplemented by a restaurant serving delicious specialties, with Servers at your command with friendly and professional dispositions All. Wonderfully equiped Gymnasium, swimming pool and waders pool and shopping arcade. Your room is a generous space, with a beautifully comfortable bed, large HD TV and comfy lounge and beautiful bathroom with top quality amenities.

櫃台接待和餐廳服務非常好

客户意见评级 4.0/5

Sharon H. J. 朋友住宿 - 01/06/2021 所有已确认评论

服務人員素質很好很親切

Dear Sharon, Thank you for sharing your experience with us and thank you for your amazing loyalty in being an Accor Plus member; I am delighted that you had an enjoyable stay. It is always a pleasure to receive feedback. We endeavour to provide all guests with a positive experience, I am so pleased to hear that your recent stay was a relaxing one. I am pleased to note that the resort is undergoing a full rooms refurbishment in 2021 /2022 as well as the addition of two new dining options for our guests. As always, we wish you the best and look forward to welcoming you back again soon. Kind regards, Warwick Kahl General Manager

泳池和大堂不错

客户意见评级 4.5/5

J. S. 家庭住宿 - 02/05/2021 所有已确认评论

方便,友好

尊敬的 s. J.: 感谢惠赐有关下榻 Novotel Sunshine Coast Resort 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Weekend getaway

Tripadvisor 评级 4.0/5

gavindezylva 18/02/2021 经 TripAdvisor 认证的评论

Friendly helpful staff, great setting, just slightly outdated, though to be expected after the year we’ve had, overall well worth the effort to get there. Would definitely recommend, especially for a family trip.

Good morning gavindezylva, Thank you for sharing your comments regarding your recent stay with us and welcome to Trip advisor I note you have just joined. I am so pleased to see that your stay was just what your family needed and that the resort team were friendly and helpful during your time. We all look forward to welcoming you back again soon . Kind regards Warwick Kahl

Oasis between river and ocean

Tripadvisor 评级 5.0/5

Angelina B 26/01/2021 经 TripAdvisor 认证的评论

Excellent location - easy access to the patrolled ocean beach and the quiet river waters. The lagoon in the middle is a great bonus for the activities offered. Easy drive to Maroochydore / Mooloolaba in case the restaurant at the resort does not satisfy your needs. hotel rooms are not big, just standard, but we did not spend much time in the room - there is so much to do outside. We will definitely come back for our next relaxing holidays.

Good Resort With Plenty of Facilities

Tripadvisor 评级 5.0/5

Jan T 23/01/2021 经 TripAdvisor 认证的评论

We have stayed here many times and have always found it to be most enjoyable. They have renovated the foyer and bar areas very nicely but rooms are yet to be done. We are Accor members so were given a fabulous upgrade. The staff are always friendly and helpful.

Great stay

Tripadvisor 评级 4.0/5

janineh540 03/01/2021 经 TripAdvisor 认证的评论

the staff are amazing and are very helpful, whatever you ask they will make it happen, The rooms could do with a little upgrade but nice all the same. we will go back any time and stay with this resort again.

Good Morning janine540, Thank you for sharing your experience with us; I am delighted that you had an enjoyable stay. It is always a pleasure to receive feedback. We endeavour to provide all guests with a positive experience, I am so pleased to hear that your recent stay was a relaxing one. I am pleased to note that the resort is undergoing a full rooms refurbishment in 2021 as well as the addition of two new dining options for our guests. As always, we wish you the best and hope that you will join us again in the near future, Kind regards, Warwick Kahl General Manager

Quick stay over

Tripadvisor 评级 5.0/5

toniandvito 24/11/2020 经 TripAdvisor 认证的评论

Very nice room with lovely garden views, fun facilities with kayaks and sailboats to play with on the lake. Dinner was very nice with friendly staff. Definitely will stay here again when opportunity allows

A lovely peaceful stay

Tripadvisor 评级 4.0/5

kathleenj725 03/11/2020 经 TripAdvisor 认证的评论

We recently stayed at Novotel Twin Waters for one night, as we attended a Charity event at the hotel conference centre. We were very impressed at the impeccable service from when we arrived until when we left. We ate at the restaurant, and were very impressed by the conference centre. The room was clean and the bed was comfortable. We would stay again.

Good Morning Kathleen J, Thank you for your lovely comments form your recent stay with us. I am please to see that the team delivered your expectations throughout your visit and we all look forward to welcoming you back again in the future. Kind regards Warwick Kahl General Manager

Always love a visit to the Novotel Sunshine Coast Resort

Tripadvisor 评级 5.0/5

SueRessia 27/07/2020 经 TripAdvisor 认证的评论

This resort never disappoints. We have stayed here at least five times now and have re-booked again. The staff a friendly and there are plenty of activities for the kids and big kids too! The atmosphere of the Sola bar is great. We treated ourselves to an over water room during our last visit and they were so roomy and we loved sitting on the balcony over looking the water.

Great Location & lots to do.

Tripadvisor 评级 5.0/5

Patricia R 22/07/2020 经 TripAdvisor 认证的评论

Location is great with surf beach access and lagoon to cater for all watersports ( kayaking / catamarans). Games room and mini golf ( this would be my only suggestion doing a new course bigger location with obstacles, make it really fun for families at winter time - maybe behind the car park). Food and service was great. Rooms standard hotel style - good &clean. Definitely go for the lagoon view rooms. Downstairs rooms are great for families for kids to run around outside instead of upstairs balcony rooms. You will also see a few kangaroos, jumping around in the wild around the resort.

Amazing Service

Tripadvisor 评级 5.0/5

Thor_brisbane 22/07/2020 经 TripAdvisor 认证的评论

We not only stayed here for 5 nights but also hosted a 40th birthday at the resort. It is a beautiful place that is being renovated and refreshed. But what impressed us most was the super friendly and helpful staff and resort manager. We will definitely be going back

Isolated without a car. NO vegetarian meals agreed to.

Tripadvisor 评级 4.0/5

peopleplayje 20/07/2020 经 TripAdvisor 认证的评论

Although on the map it seems only a short distance from Sunshine Coast airport, it is too far to walk/carry luggage . Each time I asked staff for transport links/information they had nothing...not even the local transport APP. Since COVID, Uber & taxi drivers apparently have been drastically cut, so booking either did not help with airport transfer..

Great complimentary water activities for children

Tripadvisor 评级 4.0/5

Nan B 15/07/2020 经 TripAdvisor 认证的评论

I stayed at the hotel with my family 2 children over school holiday the hotel wasn’t too busy it was because of QLD border still closed which was great for us. Staffs are friendly but waited quite long to check in due to there was a line but only 2 ladies checked all the guest in ( it was Friday 10th July at around 5pm). The room was dated we moved 2 double beds joined together because children wanted to sleep with us. I found so dirty under the bed I had to swept the floor with towel. I don’t like to see hair dryer place on the floor in the closet please place on some chair, table rather on the floor. It stop me form using it. Breakfast( Saturday) in the restaurant took long to arrive I ordered at 1020 am we had them at 1120am. At dinner I ordered at the bar with the bar manager he was very helpful and professional he repeated my order and it was correct. My Dinner and kids were good ok but my husband Sirloin steak asked for MR he got super well done I convinced him to ask for a new one he refused because he didn’t want to wait for another 45 minutes ( this was on Friday). The best part was all complimentary water activities; boat sailing, kayaking ( kids didn’t want to do it because we live by the canal so they got bored to do that). It was great for complimentary. Pool was very cold, heated spa not hot as previous hotel we stayed on Thursday. However overall was good for us.

Great Resort in a Great Location

Tripadvisor 评级 5.0/5

Sagyone 13/07/2020 经 TripAdvisor 认证的评论

My wife and I have stayed here many times and enjoy the resort. Even with the covid restrictions in place, we still managed to have a relaxing time. We plan on bringing our extended family here in December for a holiday.

Outstanding service

Tripadvisor 评级 4.0/5

nunyabusiness2020 24/06/2020 经 TripAdvisor 认证的评论

Service can't be better, however, the rooms are starting to get a bit shabby (stains on couch pillows, rusty stains and scabs on some walls. Cleanliness is at around 6 out of 10 which is weird considering covid-19. And the tv channel selection sucks big time, kids only had 1 channel to watch, I had little choice too, and the tv's are funny looking when it feels like you're watching a documentary, not a normal movie. The park, the lake, kayaks, pool, spa, restaurant, staff and the rest of the facilities are absolutely amazing though. We'll definitely be coming back but hoping that tv will be better, on a rainy day with small kids that's a major factor!

Dear nunyabusiness2020, Thank you for the comments regarding your recent stay and welcome to Trip Adviser I note you have recently joined. I note your feedback in regards to some areas that didn't meet your personal expectations, please be assured that the resort COVID 19 Safe plans and updated cleaning schedule is in place and as you would expect a priority however your comments will be reviewed with the team accordingly. In regards to regards to the Foxtel channels these are now operational as expected, my apologies for the impact this may have had on you stay. I am pleased to see that you are planning a return visit in the future, the team look forward to welcoming you back again. Kind regards Warwick Kahl General Manager

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