卡拉德拉太平洋休闲酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 706 评论

卡拉德拉太平洋休闲酒店 - Image 1
卡拉德拉太平洋休闲酒店 - Image 2
卡拉德拉太平洋休闲酒店 - Image 3
卡拉德拉太平洋休闲酒店 - Image 4
Bulcock 街 100 号, 4551 卡拉德拉, 澳大利亚

描述

酒店其他优惠

  • 位于城市中心

  • 距离 Patrolled 海滩 200 米

  • 室外温水游泳池和水疗中心

  • 大型会议中心

  • 桑拿健身房和游戏室

我们的客房

酒店位置

卡拉德拉太平洋休闲酒店

Bulcock 街 100 号
4551 卡拉德拉
澳大利亚

GPS:-26.804815, 153.129495

电话
传真 +61 7 5436 4455

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

游泳馆

Take in the sunshine and views of Pumicestone Passage from a poolside deck chair or take a dip in the heated pool or spa. There's also a sauna onsite for guests to enjoy

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  706 评论

TripAdvisor 评级  3.9/5  1,503 评论

Such a disappointment. Quite unbelievable!

Tripadvisor 评级 1.0/5

Ligoalli 经 TripAdvisor 认证的评论

This unit # 21 , has the most fabulous position and view. I can’t believe that a unit in such a prime position has been let run down in this way. The view is literally the only reason you would stay in this unit but unfortunately even the superior aspect cannot outweigh the negatives…. Of those there were so many: The heat was intense ! The air conditioning was not satisfactory for this sized unit. It had no cooling impact at all. We felt like we were in a terrarium. It was difficult to sleep at night. The fans were useless too, some barely moving and noisy, My son couldn’t stand the front corner bedroom & resorted to try to sleep on the couch The roof top BBQ didn’t work. There was a sign on it indicating this but we were not informed ahead of time,. This was a great inconvenience to us as we arrived with loads of meat ready for many roof top BBQ s. Apparently it’s on order ! The manager kindly compensated for that at least. Mould was prevalent in the ensuite bathroom. Dead plants with thorns were in several pots on the balcony & roof top. There was a rusty , sharp planter box on the balcony also containing dead plants. Such a health & safety issue especially with young children. The roof top spa and cover was old & deteriorating , polluting the water with foam & plastic pieces & leaking. It was not inviting at all! The furniture was old , stained, cluttered , mis matched & dysfunctional. Honestly, how does this even meet letting pool standards?! Are there standards? The carpet is worn out & badly stained. At $400 per night the poor standard of this unit is quite unbelievable. We found it embarrassing & didn’t invite our friends up. If we didn’t have children we didn’t want to disappoint , we would have left & demanded a full refund . You should not feel relief when you leave your holiday unit but that’s how we felt. Such a disappointment as we have had several pleasant stays before in this complex. Management need to lift their game and require set standards of units in a letting pool. I don’t know how this unit can meet health & safety standards let alone holiday luxury that you expect from Accor hotels . We did not receive what we paid for and know for the money that we paid we could have experienced luxury next door at Monaco!

Disappointed

Tripadvisor 评级 1.0/5

Maxi06666 经 TripAdvisor 认证的评论

Location is perfect and view from balcony was of lovely ocean views, pool is lovely , That’s where is positive review finishes. Room 21 in the resort tower was well below acceptable for a holiday unit. It was very run down, air conditioning did not work, bedrooms felt like a heater was on because of the hot sun on that side of building, the fan in bedroom 3 did not work, and the pedestal fans were full of dust build up . Mould in ensuite bathroom in shower and ceiling , stains on carpets in bedroom, dirty lounges, dead plants in pot, hot tub looked dirty and no step to get into hot tub, dead lock at front door broken. This unit was such a let down Do not book to stay in this room you will be so disappointed. We have stayed in other units at the resort and have been mostly happy with them, but unit 21 was horrible , definitely ask not to be put in it .

BreakFree Grand Pacific Caloundra room 21... absolutely disgusting

Tripadvisor 评级 1.0/5

Wendy H 经 TripAdvisor 认证的评论

Filthy furniture . Carpet that was worn, stained and absolutely disgusting. Mould all over the ensuite ceiling and shower. No sleep for both nights due to an aircon that didn't cool and windows that didn't open. Dead plants on the balcony. I've never experienced such an atrocious excuse for holiday accommodation. Don't book here

Shame

Tripadvisor 评级 2.0/5

fiona150462 商务住宿 - 经 TripAdvisor 认证的评论

The location is fantastic. Close to everything. Definetly a spot to stay. Sadly the apartment was tired and old. All the issues could be fixed with minimum spend. Beds - shocking, pillows - shocking, yellowed old cistern on toilets, old Taps and fixtures. One small LL milk- no water, NOTHING. It could be a supreme hotel, but unless they spend the money on these very small issues, will always be a 2/5. The staff and guest services were very good too.

AVOID UNDER ALL CIRCUMSTANCES

Tripadvisor 评级 1.0/5

shelleyt610 经 TripAdvisor 认证的评论

I have traveled the World and many parts of Australia from luxury to country motels and this would be by far one of the worst places I have stayed. All country motels have free WiFi. We booked an ocean view one bedroom apartment. What we got was a strange sort of built in verandah looking out to other units on one side and the "front" looking on to the pool with screaming toddlers. There was a faint ocean view above that. All this was not just drive down the ramp to the car park. A hand drawn map told us to go back out in the street and find our way around a back street entrance and the a diffenent level to a designated car space. Then find a huge trolley and navigate that to our apartment via a lift. The room is half outdoor/indoor. When you enter the building there is an overwhelming smell so if you suffer from hayfever or allergies (as I do) DO NOT enter this building. It is a diffuser so said the receptionist when asked and she pointed out at the entrance.. What is wrong with fresh air???? All this was at the cost of $355 for one night. Oh, and then..... when we arrived back from a function at 7.30 we had no internet and no information on how to connect. Ring 9 on the phone says the information or ring a number. Both gave out an engaged signal every time we rang. I used my mobile phone to ring the provided number to get an answering service and the person said no you have to pay for that at reception. (which was closed) Would you not think it a possibility that the receptionist on check in could have said "oh, if you need WiFi you can buy it here" TOTAL WASTE OF MONEY AND WORST EXPERIENCE EVER. ACCOR YOU ARE A DISGRACE

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其他网络用户评价我们的酒店

  • 362 评论 9.6/10 位置
  • 528 评论 6/10 房间
  • 277 评论 8.3/10 服务
  • 26 评论 2.5/10 上网
  • 194 评论 4.8/10 舒适度
  • 173 评论 6.8/10 游泳池
  • 154 评论 4.3/10 清洁度
  • 111 评论 3.1/10 氛围

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