巴厘岛库塔美居酒店 4 星

客户意见评级 (ALL 评级) 4.9/5 127 评论

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巴厘岛库塔美居酒店 - Image 1
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Jalan Pantai Kuta 10 X, Br Pande Mas, 80361 库塔, 印度尼西亚

描述

酒店其他优惠

  • 位于著名的库塔海滨地区，位置极佳

  • 无边际泳池和水疗中心，可欣赏库塔海景

  • 体验 MyGlass 套餐，尽享精美饮料免费续杯体验

  • 全新翻修的高级房

  • 体验 MyKids 套餐，让孩子们享受全包儿童菜单和活动（上午 10 点至下午 4 点）

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酒店位置

巴厘岛库塔美居酒店

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 库塔
印度尼西亚

GPS:-8.72085, 115.169742

电话
传真 +62 361 767417

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.9/5  127 评论

TripAdvisor 评级  3.5/5  1,796 评论

SATISFIED

Tripadvisor 评级 5.0/5

Curiosity64365018909 经 TripAdvisor 认证的评论

great location with an amazinggggg viewwww, room was clean and tidy. the start were friendly also help full, try to stay here and they will provide you a great experience at all!! fery recommended for your accommodation when you have trip to bali 💙💙

3* hotel in central location

Tripadvisor 评级 3.0/5

Aghamm Couples - 经 TripAdvisor 认证的评论

Stayed for two nights . The hotel is right in front of beach at a good location . Good for short stay only . Standard breakfast. Standard pool size . Small rooms . Didn’t had food in restaurant so can’t commit .so many restaurants and bars in nearby places .

Dear Aghamm, We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of seeing you back for an even better experience. Sincerely, Management

Excellent restaurant with amazing view

Tripadvisor 评级 4.0/5

taqueeney Friends getaway - 经 TripAdvisor 认证的评论

We did not stay here, but did eat here given they accept the Accor card. Dinner was great shared with a great ocean view . There is pool and deck dining options near the roof top pool . Friendly staff located right next door to Hard Rock. Well worth a future visit

Dear Mr/s. Taqueeney, Thank you so much for taking time to share your experience of having dinner at our restaurant. We are glad to hear that you have a great dinner with us. Your feedback about our food, location, and friendly staff is greatly appreciated. Once again, thank you for choosing us and we look forward to welcoming you back for another dining at Mercure Kuta Bali. Best Regards, Management

Stay at mercure

Tripadvisor 评级 1.0/5

Hassan1234452 商务住宿 - 经 TripAdvisor 认证的评论

I wanted to share my unfortunate experience at Mercure Bali Kuta and raise a formal complaint. Upon our arrival, the staff was unfriendly and no welcome drink was offered. I had to ask for one since we had just come off a very long flight. The room we were given was very small and not clean, so much so that we had to request new sheets. The service was terrible and we even found geckos in the room which required calling the staff to remove them. The most alarming incident occurred on July 24th, while we were at the check-in counter. The roof above us collapsed, causing water to gush out. As I was taking a video and pictures to report this safety concern to Accor, a staff member rudely told me to stop recording. I have attached the pictures and video for your reference. In conclusion, I would never stay at Mercure again. Their standards are far below what is advertised on their website and I would like Accor

Dear Mr. Hassan Fayyaz, Warmest greeting from Mercure Kuta Beach Bali… First of all, thank you for choosing Mercure Kuta Beach Bali as your place to stay.. It is regrettable to know that your stay with us fell short of expectations. We do apology for the inconvenience regarding to all of the issues you have passes during your stay. In regard of the welcome drink, based on my investigation directly to the staff handled on check in, the welcome drink has well prepared and provided to you upon your arrival. The room size, we admit that our room size is small, however every single issues should be takes appropriately since our staff has prepare the new room for you, however you have refused to move to the room that we have prepared properly. So sorry regarding the Gecko you have found here that actually exist in tropical country like Indonesia which is very difficult to predict when those kind of animal entering the room and those animal cold not expelled by pest control . We have a bad situation by facing the water squirted out on the ceiling at the Lobby and other corridor which is, no one expecting this happened. In rush situation everybody tried their best to avoid the worst situation. We just wanted everything to be alright without anyone bringing each other down. That is our purposed and we hope that you able to well understand our situation and condition at that time. Rest assured that every feedback is valuable for us to be better in the future. Thank you once again. Best regards, Tony Andrianto General Manager

Mercure Kuta, a stones throw from the beach

Tripadvisor 评级 4.0/5

srinivasnp 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel is on the busy road Bang opposite to the Kuta Beach across the road. Rooms are small and compact. We felt crammed. We did not have food we could not find veg food. Lots of vegetarian restaurants, pubs and sports bar nearby. You get taxis for going around which is.not expensive

Dear Srinivasnp, We very much appreciate your comments regarding your stay at Mercure Kuta Bali First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. Thank you for bringing the above to our attention and hope we might be able to welcome you back to Mercure Kuta Bali and provide you with a more seamless experience. Sincerely, Management

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其他网络用户评价我们的酒店

  • 1,075 评论 9.7/10 位置
  • 1,973 评论 8.3/10 房间
  • 1,954 评论 9.4/10 服务
  • 24 评论 8.7/10 上网
  • 1,020 评论 8.9/10 设施
  • 838 评论 8.4/10 清洁度
  • 537 评论 8.7/10 氛围
  • 526 评论 5.7/10 舒适度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。