雅高酒店集团管理的巴厘岛库塔海滩传统酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 312 评论

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Jalan Pantai Kuta, 印尼巴厘岛库塔巴东, 80361 库塔, 印度尼西亚

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酒店其他优惠

  • 位于著名的库塔海滩海滨地区

  • 地理位置优越，步行即可到达购物、餐饮、夜生活娱乐场所和文化旅游景点。

  • 多功能会议场所，非常适合在海滩附近举办活动、会议和社交聚会。

  • 屋顶的 Riva 酒吧餐厅供应正宗的当地美食和国际美食，可欣赏海景。

  • 绿钥匙认证酒店

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酒店位置

雅高酒店集团管理的巴厘岛库塔海滩传统酒店

Jalan Pantai Kuta, 印尼巴厘岛库塔巴东
80361 库塔
印度尼西亚

GPS:-8.720583, 115.169792

电话
传真 +62 361 3007060

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  312 评论

TripAdvisor 评级  4.2/5  2,128 评论

卓越奖 2025

Hotel good - but could do better

Tripadvisor 评级 4.0/5

Matt r 经 TripAdvisor 认证的评论

Stayed here for 27 nights (I was told I’m the longest ever staying guest) 90% of the hotel is really good, Bar Service really lets the hotel down - ordered ice for my room, was told the bar was busy - no problem I went to the bar to collect …… mmmmm busy I wouldn’t call it, 4 customers eating and 4 staff (3 were sitting down) Happy hours - it’s quoted (buy 1 get 1 free). - but you can only have what they tell you, then put selected drinks only that would stop any issues - I told the F&B manager this he said he’d change the sign - 4 days later nothing has changed Hotel really needs a lot of maintenance to keep to the standard as advertised You saw the General Manager most mornings checking the breakfast, but didn’t see him again all day - as the longest staying guest ever - you would have thought the GM would make contact …… but he never Food & Beverage prices are expensive for Bali, the sister site next door sell drink and food cheaper Nearly everywhere in Bali charges Govt Tax and Service charge normally about 12-15% but for some reason this hotel charge 21% this is added to every price regardless what you have Had a few issues during the stay 1 family placed either side of my room, running between rooms, Shouting and screaming - but Ari sorted it out Housekeeping staff Auga and Jaya cleaned my room and you couldn’t fault them at all The area that really made my stay great was the Breakfast Staff, Each and everyone of them deserve something (I did tip them on my last day) to 2 chefs that cooked the eggs each morning - OUTSTANDING Would I return ……. The jury is out at the moment

Wouldn’t go again

Tripadvisor 评级 2.0/5

Brodie C 经 TripAdvisor 认证的评论

Before i rant i must say its 2 stars not 1 this review as staff were happy and friendly Disappointing Stay – Not Worth the Money I rarely leave negative reviews, but my experience at this hotel has left me with no choice. This place needs some serious attention, and I would strongly recommend looking elsewhere. Location: The hotel is right next to two loud bars that blast music until around 12:30 am. If you’re looking for a good night’s sleep, forget it. The noise is unbearable, and it’s impossible to rest properly with the bass shaking the walls. Room Quality: The suite I stayed in had some serious hygiene issues. The toilet and shower had a strong sewage smell, which was incredibly off-putting. To top it off, there were disgusting stains on the floor. It felt like the room hadn’t been cleaned properly in ages. On top of that, the room was poorly soundproofed, and every time a motorbike passed by, the entire room would shake. Balcony and Pool Area: The balcony was in terrible condition—rust and dirt everywhere. The pool area wasn’t much better, with broken and rusty flooring. It’s clear that maintenance is a huge problem here. Bali is famous for its beautiful scenery, so it’s such a shame that this hotel doesn’t reflect that at all. Breakfast: Bali has some of the best tropical fruits in the world, but you wouldn’t know it by the breakfast offered here. Instead of fresh, quality produce, they serve what I can only describe as sugared, concentrated juice that tastes nothing like the real thing. This felt like a huge missed opportunity, especially considering the local bounty. Other Issues: On top of the noise and cleanliness issues, there were fireworks going off at 3 am by some inconsiderate guests below, making it even harder to sleep. The hotel is very tired and doesn’t match the pictures you see online. I honestly wonder if they were taken years ago when the hotel was in better shape. Conclusion: The room was poorly lit, with missing light bulbs in half the fixtures. I would have raised these issues with the hotel staff, but honestly, what’s the point? They were fully booked and would likely have only offered a half-hearted apology. It’s not worth the hassle. If you care about comfort, cleanliness, and a decent night’s sleep, spend a little extra and stay somewhere else. Just because it has the Accor name doesn’t mean it’s up to their usual standards. I think they’d be embarrassed to have this property under their brand. Stayed: 15-17 Jan 2026

Wonderful Experience

Tripadvisor 评级 5.0/5

Aventus H 经 TripAdvisor 认证的评论

The hotel is perfectly located in the heart of Bali, with direct access to the beach just a stone’s throw away. It is surrounded by vibrant entertainment, shopping, and dining options, making it an ideal base for exploring the area. The staff were exceptionally polite and impeccably dressed in traditional Balinese attire, adding a charming cultural touch to the experience. Special thanks to Junior for kindly upgrading my room to a Deluxe Heritage King Room for my two-night stay. I truly enjoyed my time here and will most certainly return.

Dear aventush, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Junior. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Restaurant

Tripadvisor 评级 4.0/5

yol157 经 TripAdvisor 认证的评论

We were here for only 3 days, and breakfast was served every day. The staff in the restaurant went above and beyond to make us feel comfortable. Thank you Anita, Nita and Sukma. You're fantastic!

Dear yol157, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Anita, Nita & Sukma. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Lovely staff

Tripadvisor 评级 5.0/5

Virgilio M 经 TripAdvisor 认证的评论

The Kuta Beach Heritage Hotel is a very nice place to stay if you’re looking for a good location. Close to everything you need walking distance to the beach, shopping center, restaurant and local shops if you’re interested in souvenirs. But the main thing I like about this hotel is the staff. Anita and Nita are both great people who every guest will love. Their hospitality, kindness, courteousness brings us comfort and peace and joy in this hotel. Additionally, they speak English very well. So, no worries at all if you have any concerns. Highly recommended 👍

Dear Mr/Ms 733virgiliom, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Anita & Nita. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

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其他网络用户评价我们的酒店

  • 800 评论 9.5/10 位置
  • 874 评论 7.4/10 房间
  • 915 评论 9.1/10 服务
  • 6 评论 9.3/10 上网
  • 351 评论 6.8/10 清洁度
  • 326 评论 8.4/10 早餐
  • 285 评论 5.8/10 设施
  • 159 评论 6.2/10 性价比

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