雅高酒店集团管理的巴厘岛库塔海滩传统酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 209 评论

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Jalan Pantai Kuta, 印尼巴厘岛库塔巴东, 80361 库塔, 印度尼西亚

描述

酒店其他优惠

  • 位于著名的库塔海滩海滨地区

  • 地理位置优越，方便前往商场和购物中心

  • 屋顶泳池可欣赏海景

  • 屋顶的 Riva 酒吧餐厅供应正宗的当地美食和国际美食，可欣赏海景。

  • 我们获得了 2023 年"绿钥匙"认证

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酒店位置

雅高酒店集团管理的巴厘岛库塔海滩传统酒店

Jalan Pantai Kuta, 印尼巴厘岛库塔巴东
80361 库塔
印度尼西亚

GPS:-8.720583, 115.169792

电话
传真 +62 361 3007060

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  209 评论

TripAdvisor 评级  4.0/5  2,062 评论

卓越奖 2024

位置好

客户意见评级 4.0/5

化. 朋友住宿 - 所有已确认评论

地理位置好，工作人员服务好，都很不错卫生也干净。很适合旅游。

Dear Mr/Ms Mao H., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Feels like a 3 star hotel and nothing special about it. Good location to beach if that’s what you want.

Tripadvisor 评级 3.0/5

Serena Z Couples - 经 TripAdvisor 认证的评论

We arrived pretty late (1am) when we checked in the hotel and because it was so late they only had one person worked at the front desk and took forever for us to check in to our room. Also be mindful they ask for the same credit card that you booked the room with for incidental holding fees (refundable). My credit card got lost and had to open a new one so it didn’t match the booking info and that took a while to explain to the employee at the front desk. If you want to stay at this hotel, make sure you don’t ever lose your credit card. Room was roomy and clean. They made a towel swan for our honeymoon which was a nice touch. Each room has its own swim up pool. We got the king bed and it was comfy. Breakfast is all you can eat and the food choices are plenty. They have standardized western food, Indonesian food, vegetarian. Food is tasty. There is a roof top pool oversees the beach. It’s pretty small and gets filled up quick. Hotel is not on the beach so it’s not connected to the beach. You’ll need to walk across the street to walk to their public beach. Overall a good hotel if you want to stay in Kuta area for a few days. Location is good right next to the Kuta beach and walkable to the mall. Otherwise, it’s equivalent to some of the 3 star hotels in the states.

Dear Ms. Serena Zhang, Warm greetings from The Kuta Beach Heritage Hotel – Managed by Accor. Thank you for sharing your valuable feedback with us through to the online reviews To address your concerns, I believe our reception has explained regarding our room payment if the guest used same credit card the one that you booked through to online booking should present upon check-in which you were concerns for, therefore upon check-in we always do re-confirm to the guest based on their original credit card booking. Otherwise, if guest didn’t bring the card or lost card, we suggest to charge the new one (different card) and we will refund back the money on your previous card (if we already charged as 1-night guarantee). My team and I hope to have the pleasure of seeing you back for an even better experience. Thank you so much for the feedback. Stay safe and healthy. Sincerely, Alfil ALDYNO Asst. Front Office Manager

Brilliant

Tripadvisor 评级 5.0/5

GCP1911 家庭住宿 - 经 TripAdvisor 认证的评论

Much better hotel than the price suggests. Reception staff were excellent and upgraded our rooms for free. We had a suite with balcony overlooking the beach. The room itself was perfect and spacious. We also had other rooms including plunge pool and also a classic twin. All rooms were immaculately clean and well maintained. If returning to Kuta, I would not stay anywhere else.

Dear GCP1911, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Unpleasant stay

Tripadvisor 评级 1.0/5

kamo B 经 TripAdvisor 认证的评论

How can this hotel be a 5 stars? Not only the rooms are dates but the smell is horrible. In our way to the room we havevto cover our nose to avoid the smell. The internet is useless, doesn't even work to watch a single YouTube video. I wonder how this is an Accor hotel.

Dear kamob614, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management

Welcoming and personalised experience

Tripadvisor 评级 5.0/5

Sharron B 经 TripAdvisor 认证的评论

Would like to say a massive thank you to Surya, Linda and Atrita for their welcoming and attentive service. This was my first trip as a solo female traveller and these guys made me feel so pampered and special. Always a friendly smile and a chat, asking about my day. Highly recommend a stay at Heritage.

Dear 234sharronb, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Surya, Linda & Anita. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

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其他网络用户评价我们的酒店

  • 877 评论 9.5/10 位置
  • 1,000 评论 7.6/10 房间
  • 1,005 评论 9.1/10 服务
  • 13 评论 8.4/10 上网
  • 396 评论 7/10 清洁度
  • 394 评论 8.2/10 早餐
  • 289 评论 9.2/10 沙滩
  • 171 评论 6.5/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。