河内西瑞享生活酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 808 评论

保证最优惠房价
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21 Duy Tan Street, Cau Giay Ward, 100000 河内, 越南

描述

酒店其他优惠

  • 传统与现代风格的巧妙融合

  • 室内海水游泳池

  • 各种住宿选择

  • 一流的宴会厅，配备 20 平方米的 LED 屏幕，采用无柱设计，挑高 5 米

  • Potential location for your successful business

我们的客房

酒店位置

河内西瑞享生活酒店

21 Duy Tan Street, Cau Giay Ward
100000 河内
越南

GPS:21.03113, 105.78163

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

Executive Lounge

The Executive Lounge, located on the 9th floor, provides the exclusive offerings such as private breakfast, tea & coffee all-day refreshment and afternoon cocktails.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  808 评论

客户意见评级 5.0/5

Hung P. C. 商务住宿 - 所有已确认评论

很好的入住

Dear Valued Customer, Thank you very much for sharing your wonderful feedback with us following your recent stay at Mövenpick Living West Hanoi. We are delighted to hear that you enjoyed a very good stay and that our convenient location and friendly service team left a positive impression. It is also wonderful to see your perfect scores across arrival, accommodation, cleanliness, check-out and our team — your kind words are truly encouraging for everyone here. We are glad to know that our efforts in sustainable development also met your expectations. Your trust and recommendation mean a lot to us, and we appreciate your willingness to consider our hotel again in the future. Thank you once again for your support. We look forward to welcoming you back on your next trip to Hanoi and ensuring another smooth and comfortable stay. Warm regards, Hotel Management Mövenpick Living West Hanoi

客户意见评级 2.0/5

Yunyang Q. 商务住宿 - 所有已确认评论

没有一次性拖鞋，卫生情况堪忧，厕所灯无法关闭，早餐过于简单

Dear Valued Customer, Thank you for sharing your feedback with us. We sincerely apologize that your recent stay did not meet expectations and regret the inconvenience caused by the room condition and breakfast experience. Regarding the toilet light, our Engineering team has already checked the room to correct the switch malfunction. As for the disposable slippers, Mövenpick Living West Hanoi follows Accor’s environmental policy, which limits the use of single-use plastic or disposable items to support sustainable operations. However, fabric slippers are always available upon request, and our Housekeeping team would be pleased to deliver them at any time. We also acknowledge your comments on cleanliness and breakfast variety and are reinforcing both housekeeping inspection standards and menu rotation to enhance quality and freshness. We truly appreciate your time and constructive feedback, which helps us improve our guest experience. We hope to have the opportunity to welcome you back and restore your confidence on a future visit. Warm regards, Hotel Management Mövenpick Living West Hanoi

客户意见评级 5.0/5

Dan L. 商务住宿 - 所有已确认评论

服务好，环境安静清洁

Dear Valued Customer, We appreciate you sharing your experience with us. It’s wonderful to hear that you found the hotel quiet, clean, and comfortable, and that our service met your expectations throughout your business stay. Your recognition of our Front Desk and Doorman for their courteous manner is truly valued. We will gladly share your compliments with the team, as feedback like yours motivates us to keep delivering warm and professional hospitality. Thank you for choosing Mövenpick Living West Hanoi. We look forward to welcoming you back on your next visit to Hanoi. Warm regards, Hotel Management Mövenpick Living West Hanoi

客户意见评级 5.0/5

Ting M. 单人住宿 - 所有已确认评论

夜班那位高个子名叫Mason的员工非常专业。 我在付款时遇到了一些问题，但他很快就帮我解决了。 酒店的服务非常好，没有任何可以挑剔的地方。

Dear Valued Customer, We sincerely appreciate you taking the time to share such kind feedback about your recent stay at Mövenpick Living West Hanoi. It is wonderful to know that your experience was smooth from start to finish and that our team delivered a level of service that met your expectations. We are especially pleased to learn that Mason, our night-shift colleague, provided professional and efficient assistance when you encountered a payment issue. His quick response and dedication to guest satisfaction reflect the service standards we strive to maintain every day. Your recognition will be proudly shared with him and the entire Front Office team. We are also glad that you found the overall atmosphere, cleanliness, and hospitality of the hotel to your satisfaction. Such positive feedback is the greatest motivation for our team to continue creating seamless and enjoyable stays for every guest. Thank you once again for your trust and recommendation. We truly look forward to welcoming you back to Mövenpick Living West Hanoi for another comfortable and memorable visit. Warm regards, Hotel Management Mövenpick Living West Hanoi

客户意见评级 5.0/5

Junlin W. 单人住宿 - 所有已确认评论

谢谢Frank先生在我入住期间的热情帮助，我一定会再回来

Dear Valued Customer, Thank you very much for your kind words and for taking the time to share your positive feedback. I truly appreciate your recognition and am very happy to know that you felt warmly welcomed during your stay. It was a great pleasure assisting you, and I sincerely hope to have the opportunity to welcome you back to Mövenpick Living West Hanoi in the near future. Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

其他网络用户评价我们的酒店

  • 172 评论 7.5/10 位置
  • 364 评论 8.8/10 房间
  • 490 评论 9.5/10 服务
  • 190 评论 9.4/10 清洁度
  • 142 评论 9.6/10 氛围
  • 142 评论 8.8/10 设施
  • 132 评论 6.8/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。