Dear Ms. K., Thank you very much for sharing your experience following your family’s stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed our convenient location, comfortable and modern facilities, and the cleanliness of the hotel. It is especially pleasing to know that the warm and friendly service provided by our team made such a positive impression on you. Your kind feedback is greatly appreciated and will be shared with our colleagues as encouragement to continue delivering the genuine and attentive hospitality that defines the Fairmont experience. Thank you once again for choosing Fairmont Bangkok Sukhumvit. We very much look forward to welcoming you and your family back for another pleasant and memorable stay. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. Hyungjun C., Thank you very much for sharing your feedback following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed the cleanliness of your room, the quality and variety of our breakfast, and our beautiful swimming pool and landscaped surroundings. We are also pleased to know that the service provided by our team contributed positively to your stay. We appreciate your constructive comments regarding the ceiling height and the bathtub positioning in the bathroom, which affected the comfort and convenience of the room. Your observations, along with your feedback regarding pool maintenance, are valuable and will be shared with the relevant teams for further review as we continue to refine the guest experience. Thank you once again for taking the time to share your experience with us. We very much look forward to welcoming you back to Fairmont Bangkok Sukhumvit for another comfortable and enjoyable stay. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. P., Thank you for taking the time to share your feedback following your stay at Fairmont Bangkok Sukhumvit. We understand that the new-building scent, including the smell associated with newly finished interiors and furnishings, affected your overall experience. As a newly opened hotel, we are continuing to carefully manage and ventilate the property as we work towards creating a more comfortable environment throughout the hotel. Your feedback has been shared with the relevant teams, and we will continue to monitor this closely as we further refine the hotel. Thank you once again for sharing your experience with us. We hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. K., Thank you very much for sharing your experience following your family stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed our convenient location and, most importantly, the warm and attentive service from our team. Your kind recognition of our colleagues will certainly be shared with them. We also value your feedback regarding the breakfast selection, particularly your suggestion for greater variety and photographs for the à la carte menu. We will share this with our culinary team as we continue to refine the dining experience. It was a pleasure to have you and your family stay with us, and we very much look forward to welcoming you back to Fairmont Bangkok Sukhumvit on your next visit to Bangkok. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. L., Thank you very much for sharing your experience following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed a comfortable and enjoyable stay with your mother. We very much look forward to welcoming you back on your next visit to Bangkok. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Ms. C., Thank you very much for sharing your experience following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed a comfortable stay and that the warm smiles and attentive service from our team, particularly at the entrance, left such a positive impression. Your kind recognition will certainly be shared with our team. We very much look forward to welcoming you back to Fairmont Bangkok Sukhumvit on your next visit to Bangkok. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Ms. Kim, Thank you very much for sharing your experience following your stay at Fairmont Bangkok Sukhumvit. We are pleased to hear that you enjoyed our hotel, accommodation, and pool, and that your room upgrade met your expectations. As an ALL Gold member, we truly appreciate your honest feedback regarding the recognition and benefits you received during your stay. Your comments have been shared with the relevant teams as we continue to strengthen our service and ensure a more consistent experience for our members. Thank you once again for your valuable feedback. We very much look forward to welcoming you back to Fairmont Bangkok Sukhumvit. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. Andre L., Thank you very much for sharing your kind feedback following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed our convenient location and the warm and friendly service from our team. Your generous recognition of our hotel and colleagues is greatly appreciated. Thank you once again for your kind support and for choosing Fairmont Bangkok Sukhumvit. We very much look forward to welcoming you back on your next visit to Bangkok. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Ms. Ja Y. K., Thank you very much for sharing your thoughtful feedback following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed your room overlooking the pool and were pleased with the warm and attentive service from our team. We are especially glad that our colleagues were able to assist in retrieving the clothes you had left at your previous hotel. It is wonderful to know that you felt both our facilities and service reflected the standards you expected from Fairmont. We also appreciate your constructive comments regarding the ceiling height and the positioning of the bathtub, which affected the flow and convenience of the room. Your feedback is valuable and will be shared with our team for further review. Thank you once again for your kind recognition and valuable feedback. We very much look forward to welcoming you and your family back to Fairmont Bangkok Sukhumvit. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. k., Thank you very much for sharing your kind feedback following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed your stay and, most of all, that you were pleased with the dining experiences throughout the hotel. We also truly appreciate your understanding regarding the initial check-in experience, and are especially grateful to know that Sunny was able to assist and make your stay more comfortable. It is also wonderful to hear your kind recognition of all our colleagues at the Club Lounge (The Club Fairmont). Your generous comments will certainly be shared with the entire team. Thank you once again for your kind support and recommendation. We very much look forward to welcoming you back to Fairmont Bangkok Sukhumvit on your next visit to Bangkok. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. Eun Kyoug K., Thank you for taking the time to share such thoughtful and detailed feedback following your stay at Fairmont Bangkok Sukhumvit. I am very pleased to hear that you enjoyed many aspects of the hotel, from the guest room and bedding to the fitness centre, hinoki sauna and Harper's breakfast. We also sincerely appreciate you sharing your experience with the Korean travel community. Your genuine interest and support are particularly meaningful to us as a newly opened hotel. I also understand your comments about the recognition you had hoped for beyond the standard Platinum benefits. I am sorry that we did not make you feel more personally recognized during this visit. This is something I will personally keep in mind for your next stay. I have shared your observations regarding the sauna, fitness centre, pool and breakfast with our leadership team for further review. Your feedback is valuable as we continue to refine the hotel and our guest experience. Thank you again for your confidence in Fairmont Bangkok Sukhumvit and for your genuine support. I very much look forward to welcoming you back and making your next stay even more personal and memorable. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit

Dear Mr. L., Thank you very much for sharing such a warm and thoughtful review following your stay at Fairmont Bangkok Sukhumvit. We are delighted to hear that you enjoyed the cleanliness and luxurious feel of our guestrooms and public spaces, as well as our food and beverage offerings. It is especially gratifying to know that the warm, natural, and attentive service from our team made your stay even more enjoyable. Your kind recognition of our Front Office colleague, Concierge team, On from Room Service, and our Spa team is greatly appreciated, and we will certainly share your wonderful comments with them. Thank you once again for your generous feedback and kind recognition of our team. We very much look forward to welcoming you back to Fairmont Bangkok Sukhumvit on your next visit to Bangkok. Warm regards, Yoony S. Director of Operations Fairmont Bangkok Sukhumvit