帕肯纳姆美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 770 评论

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77 Racecourse Road, 3810 Pakenham, 澳大利亚

描述

酒店其他优惠

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • 接待处工作时间：早 7 点至晚 8 点（周日为晚 6 点）

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酒店位置

帕肯纳姆美居酒店

77 Racecourse Road
3810 Pakenham
澳大利亚

GPS:-38.0768, 145.49351

电话
传真 +61 6135941103

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  770 评论

TripAdvisor 评级  4.0/5  9 评论

Mercure Hotel, Pakenham: Great staff, excellent service, very clean & hygienic, excellent amenities.

Tripadvisor 评级 5.0/5

Ann D 经 TripAdvisor 认证的评论

Our local Probus group organised a five day tour with Tour Local who booked the group into the Mercure Hotel, Pakenham. The Mercure Hotel staff were professional and friendly (especially the Receptionist, Susie). Our twin bed room was spacious with good quality furnishings; up to date modern bathroom facilities (including a large bath); and a quiet lift to our floor. My only negative comment is: being a Probus group most of our members are elderly, and there were no grip rails fitted in our bathroom. (Note: my stay was not disadvantaged by the lack of grip rails.) The staff overseeing the breakfast were professional and friendly, and the breakfast served was excellent with a variety of food, hot drinks and juices. We stayed four nights, and because our spacious room was furnished well with a beautiful bathroom, kitchenette with frig, my friend and I would have liked to stay longer. I enjoyed my stay and am hoping to return to stay at Mercure Hotel, Pakenham.

Good rooms, unprofessional staff

Tripadvisor 评级 3.0/5

UlyanaInStars Couples - 经 TripAdvisor 认证的评论

ROOMS: convenient spacious room with a big bathroom. Comfortable bed, small sofa, coffee table. The room was also equipped with a fridge, safe and teapot, couple of glasses were provided as well. LOCATION: 1h drive to the Penguin parade, 30min drive to Maru park. FOOD: continental breakfast ($16.5 per person), coffee from machine is available in the lobby. FACILITIES: fast wi-fi, parking zone in front of the hotel entrance. STAFF: we’ve checked in on Dec, 31 and reception working hours were till 2pm, but we were not informed about it - so unprofessional and unpleasant. We solved the problem (2 hours spent!), but with the help of another hotel from this chain. Nobody contacted us even on phone/mail they left for guests. And, of course, no apology as well.

Pakenham Mercure (Disability)

Tripadvisor 评级 3.0/5

Jan B 经 TripAdvisor 认证的评论

rooms were clean.....we had to have 2 seperate rooms for our family of 4. one was for a disabled person and partner (on ground floor) other was for 2 older children (2 stories up) disability room was disappointing as the bed was too high and person needed help to be lifted into bed. Beds need to be manual wheelchair height so the disabled person can move from one to another easily. the bathroom was adequate except toilet was lower which made it difficult getting up and down and person needed help even with bars included. Also carpet on the floor hindered the use of a manual chair. Breakfast was continental but not included in the price (no probs) and they catered for diet requirements. Very impressed with the breakfast service.

Nice Rooms + Lovely Staff

Tripadvisor 评级 5.0/5

harrystep 经 TripAdvisor 认证的评论

Lovely, spacious family rooms. Very accomodating staff and great service. Reception had free water. Nice styling, new, very clean. Staff were super helpful, we needed a second night and nothing was available, yet they called us the next day and found a room for us. Great service!

Clean and pleasant stay

Tripadvisor 评级 4.0/5

Edwin J 经 TripAdvisor 认证的评论

Very clean room and bathroom. Large tv with Chromecast was good value. Wifi was surprisingly good as well (compared to some other hotels I have been at). The hotel is a fairly new property, so it looks modern and well maintained. Ample parking also available for guests. The staff were also polite and well mannered although some of them didn't seem to not be aware of Accor Live Limitless member benefits as I wasnt given my welcome drink/vouchers until I asked for it and I was charged full price for breakfast even though I mentioned I was an ALL member (this was rectified after I informed the staff that I was entitled to a discount). The breakfast was the only mediocre offering I experienced during my stay. I didn't find it worth paying full price at $16ish per head. I expected at least eggs and sausages but in all fairness, they did state that it was a continental breakfast (so there were no hot foods).

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其他网络用户评价我们的酒店

  • 173 评论 9.5/10 位置
  • 550 评论 8.7/10 房间
  • 456 评论 8.7/10 服务
  • 7 评论 6.8/10 上网
  • 296 评论 8.4/10 舒适度
  • 275 评论 9.5/10 清洁度
  • 123 评论 9.9/10 氛围
  • 116 评论 5.3/10 早餐

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