Mercure Pakenham

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 843

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77 Racecourse Road, 3810 Pakenham, Australia

Opis

O hotelu

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Godziny pracy recepcji: 7:00-20:00 (w niedziele do 18:00)

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Lokalizacja hotelu

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Australia

Pozycja GPS:-38.0768, 145.49351

Telefon
Faks +61 6135941103

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 843

Ocena TripAdvisor  3.9/5  Liczba opinii: 8

Good rooms, unprofessional staff

Ocena na stronie TripAdvisor 3.0/5

UlyanaInStars Couples - Opinia zatwierdzona w TripAdvisor

ROOMS: convenient spacious room with a big bathroom. Comfortable bed, small sofa, coffee table. The room was also equipped with a fridge, safe and teapot, couple of glasses were provided as well. LOCATION: 1h drive to the Penguin parade, 30min drive to Maru park. FOOD: continental breakfast ($16.5 per person), coffee from machine is available in the lobby. FACILITIES: fast wi-fi, parking zone in front of the hotel entrance. STAFF: we’ve checked in on Dec, 31 and reception working hours were till 2pm, but we were not informed about it - so unprofessional and unpleasant. We solved the problem (2 hours spent!), but with the help of another hotel from this chain. Nobody contacted us even on phone/mail they left for guests. And, of course, no apology as well.

Pakenham Mercure (Disability)

Ocena na stronie TripAdvisor 3.0/5

Jan B Opinia zatwierdzona w TripAdvisor

rooms were clean.....we had to have 2 seperate rooms for our family of 4. one was for a disabled person and partner (on ground floor) other was for 2 older children (2 stories up) disability room was disappointing as the bed was too high and person needed help to be lifted into bed. Beds need to be manual wheelchair height so the disabled person can move from one to another easily. the bathroom was adequate except toilet was lower which made it difficult getting up and down and person needed help even with bars included. Also carpet on the floor hindered the use of a manual chair. Breakfast was continental but not included in the price (no probs) and they catered for diet requirements. Very impressed with the breakfast service.

Nice Rooms + Lovely Staff

Ocena na stronie TripAdvisor 5.0/5

harrystep Opinia zatwierdzona w TripAdvisor

Lovely, spacious family rooms. Very accomodating staff and great service. Reception had free water. Nice styling, new, very clean. Staff were super helpful, we needed a second night and nothing was available, yet they called us the next day and found a room for us. Great service!

Clean and pleasant stay

Ocena na stronie TripAdvisor 4.0/5

Edwin J Opinia zatwierdzona w TripAdvisor

Very clean room and bathroom. Large tv with Chromecast was good value. Wifi was surprisingly good as well (compared to some other hotels I have been at). The hotel is a fairly new property, so it looks modern and well maintained. Ample parking also available for guests. The staff were also polite and well mannered although some of them didn't seem to not be aware of Accor Live Limitless member benefits as I wasnt given my welcome drink/vouchers until I asked for it and I was charged full price for breakfast even though I mentioned I was an ALL member (this was rectified after I informed the staff that I was entitled to a discount). The breakfast was the only mediocre offering I experienced during my stay. I didn't find it worth paying full price at $16ish per head. I expected at least eggs and sausages but in all fairness, they did state that it was a continental breakfast (so there were no hot foods).

Disappointed,Angry

Ocena na stronie TripAdvisor 2.0/5

sannu k Opinia zatwierdzona w TripAdvisor

Stayed in double bedroom ensuite,room was missing amenities such as tea bags.Did not realise that we should have also been provided with robes,blanket etc and the whole experience was marred by the fact ,received a phone call to say the housecleaning ladies found a blanket and robe missing.We used none of these .,implying we had taken them!! I'm gobsmacked with their approach.How does one proof if the stuff was there in the first place(I believe the rooms were not properly serviced and checked after the previous guests left Not going there again

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 185 Liczba opinii 9/10 Lokalizacja
  • 573 Liczba opinii 8.9/10 Pokój
  • 503 Liczba opinii 8.9/10 Obsługa
  • 7 Liczba opinii 8.8/10 Internet
  • 330 Liczba opinii 8.4/10 Komfort
  • 293 Liczba opinii 9.5/10 Czystość
  • 149 Liczba opinii 9.7/10 Klimat
  • 118 Liczba opinii 5.6/10 Śniadanie

Zarządzane przez Trustyou

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