Hotel Chadstone Melbourne - MGallery Collection 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 4 274

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1341 Dandenong Road, 3148 CHADSTONE, Australia

Opis

O hotelu

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

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Lokalizacja hotelu

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
Australia

Pozycja GPS:-37.888445, 145.082125

Telefon
Faks +61 3 9108 3334

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 4 274

Ocena TripAdvisor  3.8/5  Liczba opinii: 182

Average hotel....needs work on service

Ocena na stronie TripAdvisor 2.0/5

Phillip Q Opinia zatwierdzona w TripAdvisor

1. Lack of power points in bedroom. Apart from the single power point on either side of the bed, there are no other power points in the bedroom. If you're travelling for work, you can't plug in your charger when working on the table. 2. Water pressure is extremely low in shower. Hard to use a rain shower when it's dribbling water. Handheld wasn't much better for pressure. Temperature also hard to control for shower. Basin and toilet had no issue with water pressure. 3. Extortionate pricing for mini bar. I can't believe Accor still doesn't provide members with free water in rooms. Even the cheapest Marriott group hotels provide members with minimum 2 bottles of water per day. 4. Breakfast was average at best, paid additional for breakfast with room and only ended up going once. If you have a cook there making omelettes, why can't they make proper scrambled eggs instead of the watery baked eggs you are serving? Also, not much diversity on offer for a breakfast buffet. At least barista coffee is included. 5. The whole process of trying to get a late checkout is a lottery. You can't request a late checkout when checking into the hotel, like every other place. I even emailed front desk before arriving to request a late checkout, but they couldn't confirm. Rather, you need to approach the front counter the night before and hope that you might get a late checkout. In my case, I was only able to get a late checkout to 1PM. 6. Housekeeping is also extremely slow. You can never guess what time they will service your room. I left the room for 4 hours in the morning with the "Make up room" light switched on, came back around lunchtime and the room still wasn't serviced. I ended up skipping housekeeping for that day as I needed to work in the room. They left me a card to say room service hours are between 8am to 3:30pm only. I guess they only service the rooms between 1pm to 3:30pm then, unless they pick my room to be serviced last. Some other minor issues like the mobile check-in not working on the App. Chadstone is also quite remote so it was hard to get an Uber at most times. The pricing for this hotel was also spiked during my travel period, definitely not worth paying over $400 per night.

Great hotel in the Chadstone area

Ocena na stronie TripAdvisor 5.0/5

poliana23 Opinia zatwierdzona w TripAdvisor

Great business hotel in the Chadstone complex. I wouldn’t stay there if I were sightseeing in Melbourne as it’s kind of out of the way from the main sights but for my meeting, it was perfect. Great room and bathroom. Breakfast was also great!

Very POOR!

Ocena na stronie TripAdvisor 2.0/5

Fred B Opinia zatwierdzona w TripAdvisor

Stayed at this supposedly 5 star hotel in Chadstone Melbourne. The first night’s meal was tasteless and should have been left in the ocean - Sword Fish! Not to be expected from a 5 Star Hotel’s Chef! The room wasn’t serviced over our 3 day stay, the service team tended to turn up late afternoon when we were getting ready to go out for dinner! Requests for toilet paper just didn’t happen! Complaints just fell on deaf ears, their apologies and promises didn’t eventuate! There must be better in Melbourne, book there!

Great stay at Chadstone Hotel

Ocena na stronie TripAdvisor 4.0/5

fiona001111 Opinia zatwierdzona w TripAdvisor

Lovely staff, nice spacious room, quiet for sleeping, family friendly and a nice bar. Will stay again and it’s so convenient to Chadstone shops. Just make sure you enter carpark F and find hotel parking signage in the back left corner.

Underwhelming, dissapointing, not worth the premium price

Ocena na stronie TripAdvisor 1.0/5

Alana H Opinia zatwierdzona w TripAdvisor

Put simply, Really dissapointing. I dont even know where to start. The pool was so packed after 3pm that it was chaotic and overcrowded and we were unable to enjoy it, although the views were great and the temperature in the pool room was on point, the facilities were just far too overcrowded to accommodate all the users. There wasn't anywhere to sit as the chairs and booths were all taken so poor planning that limits enjoyable use of the pool seems to be in the design, but we specifically booked for the pool so in we went anyway. It was school holidays, it's understandable that there would be kids but this was excessively packed and more chaotic than the local swimming centre. I ordered a fruit basket based off the image from the website. I received handfull of grapes two strawberries and an apple two pears that looked ancient and a Mandarin. The fruit was uncut and only a butter knife was provided. Excessive charge of $22 which I did receive a charge back for (they knew exactly why and didn't even dispute how low the standard was) The hotel is also quite new and fittings are falling apart, not exactly 5 star as expected. The entire hotel lacks attention to detail, like grubby handprints all over the fittings, curtains in the room had stains on them and generally has poor service. Finally, buffet breakfast, I was told I would be charged for breakfast for one of my children despite my room booking having us all on file. They seem to be opportunistic with extra charges and lack service excellence. The breakfast was very average, multiple items had run out and not been restocked in a timely manner and there is a 1 hour sitting, even basics like eggs and drinking cups were out and there was a lot of waiting for items to be refilled, some which never were. Wouldn't pay for such a premium supposed 5 start hotel, felt more like a budget stay and the price was not worth the experience. Very underwhelming.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 249 Liczba opinii 9.1/10 Lokalizacja
  • 2 104 Liczba opinii 8.4/10 Pokój
  • 2 266 Liczba opinii 8.1/10 Obsługa
  • 16 Liczba opinii 6.3/10 Internet
  • 661 Liczba opinii 6.7/10 Jedzenie
  • 642 Liczba opinii 7.8/10 Czystość
  • 636 Liczba opinii 9.5/10 Klimat
  • 584 Liczba opinii 7.9/10 Śniadanie

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