Mercure Melbourne Doncaster

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 561

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6 Tower Street, 3108 DONCASTER, Australia

Opis

O hotelu

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Nasze pokoje

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Lokalizacja hotelu

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

Pozycja GPS:-37.786625, 145.12823

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 1 561

Ocena TripAdvisor  4.0/5  Liczba opinii: 40

OK if your an illegal immigrant

Ocena na stronie TripAdvisor 1.0/5

selmankirk Opinia zatwierdzona w TripAdvisor

Quite a modern build but service is shocking. No mini bar in the room, no toiletries, no room service, restaurant menu is pathetic. Waited over 40 minutes for a beefburger meal and was served something that looked like processed offal. Tables were filthy and had to ask a staff person to clean the one I was sitting at even though the restaurant was 80% empty. Staff were apathetic, unfamiliar with smiling or other pleasantries.

Dear Selma, Thank you for your feedback, We are pleased that you appreciated the modern architecture of our establishment. Our hotel is designed with contemporary style in mind, featuring rooms that boast natural light from floor-to-ceiling windows, offering views of Melbourne City and the Yarra Ranges. We are sorry to hear about your dissatisfaction with certain aspects of your stay. Regarding the minibar, our policy is to provide an empty minibar which guests can fill at their discretion, and we apologize if this was not made clear to you upon arrival. Our rooms come equipped with complimentary toiletries in dispensers, and we regret to learn they were not present during your stay. Moreover, we take pride in our on-site restaurant's menu and the quality of our food, including our signature beef burger. We sincerely apologize if your meal did not meet our usual high standards. Finally, we are concerned to hear about the cleanliness of our dining area and the service you received. We strive to maintain a high level of cleanliness and customer service, and it appears we fell short in these areas during your visit. We hope to welcome you again in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

Rangestar Solo travel - Opinia zatwierdzona w TripAdvisor

Was very pleased with my stay. Staff were friendly and helpful and looked after me very well. Highly recommend.

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Quiet, Comfortable luxurious accommodation

Ocena na stronie TripAdvisor 5.0/5

Blackdavel Opinia zatwierdzona w TripAdvisor

We were welcomed by a warm friendly person on check in. (Wish I could remember their name as they were fantastic.) They were expecting us and even remembered our names. As Accor members we were upgraded to a king bedroom 654. Great city views and very comfortable. The mattress was so good it did not move when the other rolled or got out of bed. The shower head was large and the pressure good. Everything was in great condition and the bed was awesome. We used the basement car park which was great for access to the lift. Although I didn't use the pool it looked great and there is an outside area adjacent so in good weather you can sit outside and enjoy the ambiance,

Dear Blackdavel, Thank you for this great review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was a memorable one. We are delighted that you enjoyed the upgraded king bedroom with its panoramic city vistas, the unparalleled comfort of our new mattresses, and the refreshing experience provided by our well-appointed shower facilities. It's wonderful to know that the ease of access from our basement car park contributed positively to your stay. Furthermore, the pool and adjacent outdoor area are indeed favorite spots for many of our guests to relax and soak in the ambiance, and we are glad you found them appealing, even if you didn't get a chance to use the pool itself. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Just wonderful yet again!

Ocena na stronie TripAdvisor 5.0/5

Dean_Cer Rodziny - Opinia zatwierdzona w TripAdvisor

Yet another spectacular stay this wonderful hotel is becoming my home away from home. From fantastic breakfasts to a wonderful dinner selection and barista coffee all day the Mercure has you covered for you dining desires. Rooms, hallways, common space, recreation and outdoor areas all immaculate!!! Iv said before and I’ll say it again this hotel has been designed with a no expense spared philosophy and high end materials that make you feel like royalty. I have to really make note of the incredible beds and pillows. Many people always seem to comment on these things but after dozens and dozens of different hotel stays over recent years the Mercure ranks for me in the top three, quite the achievement and impresses me no end as I know they have not economised on the beds, linen and pillows and au contraire, they are for certain high end. Anyhow I could go on and on about how much I love this place but wanted to thank some of the staff who added to our guest experience including: FO: Vivian, Sophiya F&B: Nathan, Claire, Chanel Chefs: Daryl, Nicholas, Yenny HK: Amelia, Sue Misc: David, Thisru, Naki And you have to try the waffles for breakfast! Thank you To GM Cameron for the hospitality from the team and see you all soon.

Dear Dean, Thank you very much for this kind review of your recent stay. We're absolutely thrilled to hear that your stay at Mercure Melbourne Doncaster was so enjoyable that it's becoming your preferred destination of comfort. We are delighted that you enjoyed our wide selection of breakfast offerings, delightful dinner options, and the quality of our barista coffee. It's pleasing to know that the impeccability of our rooms, hallways, common spaces, as well as the recreational and outdoor areas met your high standards. Your appreciation for the sophisticated design and premium materials used throughout our hotel is genuinely valued. It's wonderful to hear that our dedicated team members, including Vivian, Sophiya, Nathan, Claire, Chanel, Daryl, Nicholas, Yenny, Amelia, Sue, David, Thisru, and Naki contributed positively to your stay. I know they will greatly appreciate your kind feedback about their service. And yes, the waffles are a must-try for anyone visiting us! We look forward to seeing you again soon. Best regards, Cameron Abbott General Manager

Great location!

Ocena na stronie TripAdvisor 5.0/5

Oz_Bloke169 Couples - Opinia zatwierdzona w TripAdvisor

Stayed in a suite and found the bed very comfortable, Shower and bath were excellent. Dining was tasty too - tried fish, steak, burgers and parma. Breakfast had poached eggs cooked exactly how we like it. I had special omelet too. Great chef was very obliging. This hotel is walking distance to Westfield Doncaster. Everything at your fingertips. Public transport is only across the road too. Parking is paid but plenty of spaces available.

Dear Oz_Bloke169, Thank you for such a great review. We are delighted to hear that your stay with us left such a lasting impression, from the comfort of our suite beds to the quality and variety of our dining options. It is wonderful to know that our chef's efforts to cater to your breakfast preferences were appreciated, and that our location provided the convenience and accessibility you desired. We take pride in offering ample parking spaces for our guests, even though it is a paid service, ensuring a hassle-free experience from arrival to departure. We look forward to a return visit from you in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 433 Liczba opinii 9.3/10 Lokalizacja
  • 834 Liczba opinii 8.4/10 Pokój
  • 886 Liczba opinii 7.9/10 Obsługa
  • 20 Liczba opinii 6.5/10 Internet
  • 386 Liczba opinii 6/10 Jedzenie
  • 328 Liczba opinii 8.5/10 Czystość
  • 259 Liczba opinii 9.5/10 Klimat
  • 225 Liczba opinii 6.4/10 Śniadanie

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