The Chen Melbourne - Art Series

Informacja

The Chen Melbourne - Art Series

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 488

hotel certyfikowany ALLSAFE

The Chen Melbourne - Art Series
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Opis

O hotelu

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Uninterupted views of CBD skyline from level 24 Pool Deck

  • 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • walking distance to Federal, State and Local government depts.

Nasze pokoje

Boasting 100 suites, guests can expect complimentary WiFi, Art Series Signature beds, 49" TVs and super luxe minibar treats. Zhong Chen digital archival fine art editions adorn the walls and are complemented by an in-house art library and artist documentary.

Lokalizacja hotelu

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

Faks: +61 3 9131 0201

  • Samolotem

    TULLAMARINE AIRPORT W 36km / 22 mil - Płatne transport

Pozycja GPS:-37.817567, 145.118462

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Transfer
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi

Basen Zdjęcie nieumowne

Opinie gości dotyczące hotelu
The Chen Melbourne - Art Series

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 488

Ocena TripAdvisor  4.5/5  Liczba opinii: 517

Have not stayed due to check in delayed

Ocena na stronie TripAdvisor 1.0/5

lllg3128 Opinia zatwierdzona w TripAdvisor

Been advised room not ready at 2.30pm on arrival. Will be called when room is ready, but no call until 4pm. Called reception and being told unable to say when room will be ready due to linen delivery issue.

Dear llg3128, Thank you for taking the time to tell us about your experience at the The Chen Melbourne - Art Series. We are very sorry that your booking and check in experience did not meet your expectations; please allow us to express our sincerest apologies. Unfortunately many industries are facing adverse effects from Covid which has of late has included our laundry supplier. Please know that we are taking appropriate measures to address this and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Chen Team

Quiet comfortable stay

Ocena na stronie TripAdvisor 5.0/5

Blackdavel Opinia zatwierdzona w TripAdvisor

We arrived late but were warmly welcomed and found our room nice and quiet. The king size bed was extremely comfortable and the pillows were soft yet supportive. The coffee machine is a nice touch. We had a great view with a good night sleep.

Dear Blackdavel, We very much appreciate your comments regarding your recent stay at The Chen. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Chen in the near future. Yours sincerely, Madusha de Mel (Duty Manager)

Great staff very accomodating

Ocena na stronie TripAdvisor 5.0/5

Waseem S Opinia zatwierdzona w TripAdvisor

Amazing staff made it such an unforgettable experience for us, all the family had so much fun. Despite being short staffed with no room service during the weekend, reception staff went above and beyond to accomodate all requests, special thanks to Erika who was always so helpful with a genuine smile. This hotel is highly recommended, great value for money and we will certainly go back.

Dear Waseem, Thank you for taking the time to tell us about your experience at Art Series - The Chen. Its always a pleasure to receive such positive feedback especially from one of our valued Accor Members. We aim to leave a positive impression on all of our guests and I am delighted to read that both you and your family had such an amazing stay with us. I will be sure to pass on your comments to the team who will be happy to hear we made your stay extra special. Thank you again for taking the time to review your recent stay with us and we look forward to welcoming you back to the Chen in the near future. Kind regards Erika Ehrmann

Just right

Ocena na stronie TripAdvisor 5.0/5

Blackdavel Opinia zatwierdzona w TripAdvisor

We checked in and were impressed with the clear communication for hygiene and pleasant reception. The room was a good size and the bed was extremely comfortable. - Got to get me one of those. :) Although there was no restaurant there were plenty of places to eat nearby. The room was quiet and we felt very safe. Everything worked and when we were short a USB charger the staff were quick to respond.

Hi Blackdavel, Thank you for your complimentary review. Feedback like yours is encouraging to all our team to continue to look after all our guests as best we can. I was glad to read that you enjoyed your stay and enjoyed our facilities, especially those Art Series Beds. Please do visit our website or simply contact one of our friendly hotel staffs, in case if you are still interested in one of those comfortable beds. You can be assured we will continue to keep these standards and strive for improvement. We do hope to see you again soon. Warm Regards, Jainil Singh Front Office Manager.

Partner: TripAdvisor

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