The Sebel Melbourne Malvern 4,5 gwiazdki

Ocena na stronie TripAdvisor 3.8/5 Liczba opinii: 76

The Sebel Melbourne Malvern - Image 1
The Sebel Melbourne Malvern - Image 2
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The Sebel Melbourne Malvern - Image 4
803 Dandenong Road, Malvern, 3145 MELBOURNE, Australia

Opis

O hotelu

  • Każdy apartament oferuje sieć WI-FI gratis, prywatny balkon, przestronną kuchnię i jadalnię.

  • Sebel Melbourne Malvern położony jest w pobliżu barów, kawiarni, sklepów i restauracji.

  • Sebel Melbourne Malvern znajduje się nieopodal Melbourne CBD i głównych sieci transportowych.

  • Sebel Melbourne Malvern oferuje bezpieczny, zadaszony parking dla Gości.

  • Spa Sebel Melbourne Malvern oferuje dostępną dla wszystkich Gości saunę i siłownię.

Nasze pokoje

Apartament

Penthouse z 3 łóżkami i widokiem, wyposażoną kuchnią i dużym balkonem

  • 6 os. maks.
  • 206 m² / 2217 sq ft
  • Pościel 3 x Łóżko king-size
  • Widoki: Widok na park

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Lokalizacja hotelu

The Sebel Melbourne Malvern

803 Dandenong Road, Malvern
3145 MELBOURNE
Australia

Pozycja GPS:-37.874256, 145.039085

Telefon
Faks +61 3 9021 2036

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Centrum fitness

Zdjęcie nieumowne

Nasze centrum fitness wyposażone jest w nowoczesny sprzęt do ćwiczeń, spa lub saunę.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  3.8/5  Liczba opinii: 76

Just average .. not really as advertised.

Ocena na stronie TripAdvisor 3.0/5

Discover27379997055 Opinia zatwierdzona w TripAdvisor

Overall I rated our stay as very average with pre-confirmed arrangements not ready on our arrival & the allocated room well below the standard that they advertise. After complaining we were moved to a better room the following day. Rooms are small & a bit cramped for 4 people.

Avoid this hotel

Ocena na stronie TripAdvisor 1.0/5

Hayden C Opinia zatwierdzona w TripAdvisor

I booked the hotel for two nights but eventually could not check in as it turns out the hotel has a reception hours of 2pm to 10pm. Seems like a user error on my part except I booked my room directly with the hotel via the Accor All app. Through out the booking process, information about reception hours was not mentioned anywhere nor was it written on the reservation confirmation. I didn't realize the reception hours until I got to the hotel to find no staff at the reception, but the hotel very nicely left out a notice informing guests about the absence of reception staff and provide an "emergency contact number" that only leads to a voice recording. I immediately reached out to the Accor, the owner of the hotel, their staff could not contact any staff at the hotel as well. Eventually I had to look for other accommodation on the spot at 11pm. To make the situation worse, Accor couldn't provide any actual assistance to me, they had no control over their own hotels. I requested a refund as this situation is caused by the hotel’s inability to properly inform guests about it’s reception’s operation hours, the ineffective arrangements of emergency contacts, and it proofs that the hotel should be responsible for this situation. However, it turns out Accor can not make a call on this decision as well as I was informed by an Accor rep claiming that refund decisions are up to the hotels, as if Accor has no hold over its hotels, and the Accor rep just straight up telling me that there is nothing more they can do, and told me to talk to the hotel directly. This hotel is a joke, even the basic Ibis hotels under Accor also has 24h receptions. How can they consider themselves to be a premium hotel if they can't even get the basics right.

Short Stay

Ocena na stronie TripAdvisor 5.0/5

Salni P Rodziny - Opinia zatwierdzona w TripAdvisor

We often stay here because we are very happy with the location, facilities and always friendly staff.

Would never recommend this hotel

Ocena na stronie TripAdvisor 1.0/5

Tony Q Opinia zatwierdzona w TripAdvisor

Stayed in a 2 bedroom apartment over 3 nights. The days were very warm but as there was NO air conditioning in either bedroom, and the duct in the loungeroom never worked properly even after the maintenance guy tried to fix it, the whole apartment was way too hot for our entire stay. To make it worse, there was NO window in 2nd bedroom and, as the windows are floor to ceiling, the room was incredibly hot over our stay making it very uncomfortable for the guests in that room to sleep even when staff gave us a pedestal fan. There is not even air conditioning in the hallways. There were stains on the sheets that needed to be replaced and the whole apartment was nowhere near the size that the photoshopped pictures on the company website portrayed. There was a 2-seater lounge but it was way too small to accommodate 4 people comfortably. Even when 4 people sat on the verandah, the road and rail noise from the ground level made it very difficult to even talk normally. We were there visiting a family member having life-saving surgery at the nearby hospital which made the whole stay even more stressful.

Good position for Caulfield

Ocena na stronie TripAdvisor 3.0/5

JodiAnne1 Rodziny - Opinia zatwierdzona w TripAdvisor

This is a very comfortable stay in Malvern. We wanted to be close to friends in Caulfield and this location is hard to beat in the suburbs, a stone’s throw from the station with its express train to the city. We had a 2 bedroom apartment. The beds were very comfortable and the apartment was spotless. However there are no shelves in the cupboards and very few hangers so it is near impossible to unpack even though there is ample cupboard space. The views are fantastic! There is no restaurant but there are 2 lovely breakfast spots nearby: Junior and Cafe Sepore. My major disappointment is that there was no service. I expected the rooms to be serviced daily. Maybe I missed that in the fine print?? I stayed for 6 nights. There are only 2 lifts and this is a busy building - I think a lot of long term stays. Reception was great at receiving packages but we had very little else to do with them. Overall, a useful base for Caulfield and a practical stay.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 158 Liczba opinii 7.9/10 Lokalizacja
  • 270 Liczba opinii 7/10 Pokój
  • 150 Liczba opinii 6.9/10 Obsługa
  • 8 Liczba opinii 7.1/10 Internet
  • 141 Liczba opinii 4.8/10 Komfort
  • 110 Liczba opinii 6/10 Czystość
  • 18 Liczba opinii 8.9/10 Strefa wellness
  • 18 Liczba opinii 3.2/10 Jedzenie

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