풀만 싱가포르 오차드 5성

고객 평점 (ALL 평가) 4.4/5 2,872 리뷰

풀만 싱가포르 오차드 - Image 1
풀만 싱가포르 오차드 - Image 2
풀만 싱가포르 오차드 - Image 3
풀만 싱가포르 오차드 - Image 4

호텔설명

호텔 추가 정보

  • 싱가포르 관문, Orchard 및 Somerset MRT 역에서 도보로 약 5분 거리

  • 싱가포르의 멋진 경치를 볼 수 있는 최신 유행의 기술 지원 객실과 스위트룸

  • 비접촉식 온라인 체크인 프로세스와 디지털 룸 키를 포함한 스마트 서비스

  • 아시아의 미식을 현대적으로 해석한 새로운 퀴진

  • 공적인 행사도, 사적인 모임도 모두 가능한 6개의 특별하고 세련된 이벤트 공간

숙박

호텔 위치

풀만 싱가포르 오차드

270 Orchard Road
238857 싱가포르
싱가포르

GPS:1.30344, 103.83624

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,872 리뷰

위치 최고 입니다

고객 평점 4.0/5

Seong E. K. 가족 - 전체(All) 통지 확인

위치 좋으나...화장실은 작아서 좀 아쉽다는....

Dear Seong E. Thank you for your review! We are pleased to hear that you enjoyed our hotel's great location. We appreciate your feedback regarding the bathroom size. The layout you encountered is specific to that room category. For future stays, you might find other room categories more to your liking, as they offer different features and designs that could better suit your preferences. We look forward to welcoming you back in the future and providing another enjoyable experience. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

쾌적하고 친절하며 위치가 좋음

고객 평점 5.0/5

Visitor 비즈니스 - 전체(All) 통지 확인

직원분들 모두 친절한 응대와 깨끗한 공간으로 머무는 동안 쾌적하게 지낼 수 있었습니다. 더불어 Hailey님께서 따뜻하게 맞아주시고 도움주셔서 감사했습니다.

Dear Youngmi Thank you for your review. We are delighted to hear that you enjoyed your stay and found our staff friendly and welcoming, especially Hailey. Regarding your suggestion about pancakes and omelettes, we are pleased to inform you that we do offer both pancakes and omelettes as part of our breakfast menu. We apologize if this was not communicated clearly during your stay. Please let our staff know next time, and we will be more than happy to assist you with your breakfast preferences. We look forward to welcoming you back soon! Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

위치가 좋음

고객 평점 3.5/5

Yong 가족 - 전체(All) 통지 확인

위치가 좋았읍니다 직원들도 친절했읍니다

Dear Yong Hwa Thank you for taking the time to share your feedback about your recent stay with us. We understand your concern about the food variety and level of cleanliness during your stay. Please accept our sincere apologies for any inconvenience you experienced. Please know that we will be addressing these issues promptly to enhance the overall guest experience. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Please feel free to reach out to us directly if you have any further suggestions or if there is anything we can do to make your next stay even more enjoyable. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

불만족

고객 평점 1.5/5

서. 가족 - 전체(All) 통지 확인

위치좋고 시설 깨끗합니다. 그런데 방음이 전혀 안돼서 기침소리 아기 우는소리까지 다 들립니다. 조식부페는 커피컵 세척이 제대로 안돼서 커피자국이 남아있어 바꿔달라 했더니 뜨거운물에 세척해 쓰라구 하더군요 이런부분은 개선이 필요해 보입니다.

Dear Jong In Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Additionally, we apologize for the cleanliness issues with the coffee cups at the breakfast buffet. The response you received is not in line with our standards, and we will address this with our team to ensure all dishware is properly cleaned and up to standard. Please know that we will take immediate steps to address these concerns. We also understood our Director of Guest Experience has addressed the matter with you. We genuinely hope you will give us another opportunity to provide you with a better and improved experience in the future. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

위치가 좋음

고객 평점 2.0/5

익명 가족 - 전체(All) 통지 확인

호텔네 에어컨에서 곰팡이냄새와, 꿉꿉해요. 베딩도 꿉꿉하구요

Dear Sunhwa Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience caused by the moldy smell and stuffiness of the air conditioner, as well as the damp bedding. Please know that we are actively addressing these issues with our Housekeeping team, to ensure a more comfortable experience for our guests moving forward. Regarding your experience with the cancellation and refund process, we are sorry for any difficulties you encountered. We would like to seek your understanding that, this is a non-refundable booking that you have booked for, and we are refunding to you as a gesture of goodwill. We will definitely review our procedures to streamline these processes and ensure smoother resolutions in the future. Thank you once again for your understanding. We look forward to the opportunity to welcome you back and provide you with an improved stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

그 외 웹 사용자 평가 등급

  • 1,425 리뷰 9.7/10 위치
  • 1,580 리뷰 7.2/10 객실
  • 2,009 리뷰 8.7/10 서비스
  • 21 리뷰 6.3/10 인터넷 가격
  • 583 리뷰 8.7/10 분위기
  • 558 리뷰 6.9/10 청결도
  • 408 리뷰 7.8/10 조식
  • 248 리뷰 5.9/10 가격 대비 가치

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