Mercure Hida Takayama 4 stars

Customer review rating (ALL Rating) 4.7/5 1,744 reviews

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4 311 1 Hanasatomachi, Takayama, 5060026, 5060026 GIFU, Japan

Description

Hotel extras

  • Located in the city center, a 4-minute walk from JR Takayama Station and the bus center.

  • We have 161 rooms inspired by the culture, crafts, and nature of Hida Takayama.

  • Guests staying in the Privilege Room can use the lounge free of charge.

  • Experience healing for your body and soul in the ONSEN on the top floor.

  • A restaurant that makes the most of local ingredients is also attached.

Our accommodation(s)

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Hotel location

Mercure Hida Takayama

4 311 1 Hanasatomachi, Takayama, 5060026
5060026 GIFU
Japan

GPS:36.14001, 137.25206

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

RESTAURANT&BAR Hobar

Mercure Hida Takayama's all-day dining restaurant offers a mixture of creative and locally-inspired dishes for breakfast and dinner. Breakfast (Japanese and Western buffet) 6:45 - 10:00 (LO 9:30) Dinner 17:00 - 22:00 (LO 21:00) Open irregularly

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,744 reviews

Customer review rating 5.0/5

Ana Families - Confirmed reviews ALL

We had a lovely stay at Mercure Hida. The room was very cozy and clean, and the staff were friendly and accommodating. We really appreciated the baby cot they provided for our little one. Breakfast was great with good variety. We miss the place already and would love to go back to Takayama and stay here again. Highly recommended for small families.

Dear Ana, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Teresa L. Business - Confirmed reviews ALL

They were able to accommodate me so that I could stay in the same room for three days in a twin room because I was connected to a group tour on the third day and therefore I didn’t have to change my accommodations. Also, I had asked for a view towards the back mountain side and they were very kind to oblige me.

Dear Teresa, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Anna L. M. Friends - Confirmed reviews ALL

It is a beautiful hotel, and the amenities are all thoughtfully prepared. Not many hotels understand how much a pleasant scent elevates the entire experience, but Mercure truly does — and it makes such a wonderful difference.

Dear Anna, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Torsten S. Families - Confirmed reviews ALL

Well located, walking distance to old town, train station and bus terminal, very elegant and warm design, many choices at breakfast buffet, and the best are the spacious rooms, loved the big bed and the shower...highly recommended for families

Dear Torsten, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 0.5/5

Rui H. W. L. Friends - Confirmed reviews ALL

This is the worst experience.

Dear Rui H., Warm greetings from Mercure Hida Takayama, Thank you for taking the time to share your experience. Please allow me to express my heartfelt apologies for the inconvenience you experienced during your stay. It is very unfortunate that we were unable to provide a satisfactory experience. Warm greetings from Mercure Hida Takayama, Thank you for taking the time to share your experience. Please allow me to express my heartfelt apologies for the inconvenience you experienced during your stay. It is very unfortunate that we were unable to provide a satisfactory experience. Regarding your reservation, you booked a room for one person, in a room with a capacity of 4 persons. Upon your check-in, you were accompanying by a second person, and we informed you the room rate is different for one or two persons, therefor we will ask an additional fee for the extra person, unfortunately you declined to proceed of the payment. Upon your check-out, we try to explain you our policy again without any success. We appreciate you sharing your concerns, and it is our hope that your next visit will be more pleasant. With our best regards Virginie Front Office Assistant Manager

Other web-users rate our hotel

  • 1,879 reviews 8.8/10 Location
  • 1,876 reviews 8.8/10 Room
  • 1,496 reviews 8.4/10 Service
  • 8 reviews 8.7/10 WiFi
  • 910 reviews 9.7/10 Vibe
  • 805 reviews 8.9/10 Breakfast
  • 681 reviews 8.7/10 Amenities
  • 680 reviews 9.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.