Novotel Сидней Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 2 455

Гарантия
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Novotel Сидней Сити Центр - Image 1
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Novotel Сидней Сити Центр - Image 4
7 to 9 York Street, 2000 SYDNEY, Австралия

Описание

Особенности отеля

  • Отель в деловом центре Сиднея рядом с вокзалом Виньярд

  • Круглосуточная стойка регистрации и парковка

  • Отель после ремонта и ребрендинга

  • Расположен рядом с круговой набережной, оперой и мостом Харбор-бридж

  • В новых номерах есть ТВ с Chromecast

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Расположение отеля

Novotel Сидней Сити Центр

7 to 9 York Street
2000 SYDNEY
Австралия

GPS:-33.86481857299805, 151.20530700683594

Телефон
Факс 000000

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

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Рейтинг ALL  4.0/5  Отзывов: 2 455

Рейтинг TripAdvisor  3.0/5  Отзывов: 17

A very poor Novotel & watch what you are charged!

Примечание: Tripadvisor 3.0/5

roaming_kiwi58 Реальные отзывы TripAdvisor

We stayed at the Novotel Sydney City Centre for 6 nights in September. This was our third stay at this hotel. The first time when it was a Mercure, and the last two as a Novotel. It is not up to the Novotel standard. The location is brilliant, just across the road from the Wynyard train station. For this reason we will probably continue to use this hotel, even though we consider it not to be up to standard. Arrival and departure is very impersonal and cold. You are directed to check in/out at a kiosk. The staff do not want to interact with you at all. When we got to our room there was a pile of dirty room service dishes outside the door. Very welcoming! Fortunately the room had been serviced. The whole week we were there the hall was not vacuumed. We could see the same bits of paper, and a safety pin, which stayed on the hall floor the whole time. Room is comfortable and spacious enough. Bed fine, but the pillows are awful - very big and chunky. They give me a sore neck. Last time we stayed I asked one of the housekeeping staff for a smaller pillow. They said they couldn't provide one and I had to ask reception, which I did. It took them about 3 hours to deliver another pillow to the room. Given my experience last time, and the fact we did not arrive at the hotel until 9pm, I didn't bother with trying to get a decent pillow this time. I transferred the pillowcase from one of the huge pillows to one of the sofa cushions, which was a much better size. There should be smaller pillows in the rooms as an option. Breakfast is good. Plenty of variety. We had it included as part of my Accor Plus membership, so it was even better value. Bathrooms are tiny. Showers are good, with plenty of hot water. We checked out at 4.30am in the morning. At a kiosk, of course. On my account was a charge which was not mine. Fortunately a person from reception did show their face while I was at the kiosk. I told them there was an invalid charge on my account. They could not tell me what it was for, but tried to convince me it was something I had forgotten about. No way! I knew I had charged absolutely nothing the whole time we were there and the room was prepaid. I was in a hurry to catch a train to the airport. On my insistence they eventually said they would remove the charge, and I was told to just log out of the kiosk without paying. Back home the next day I could see that they had charged me the item anyway! Needless to say I was pretty annoyed and emailed them. About a week later, after they had put several charges on and off my credit card, the charge was finally removed for good. I was not impressed. This was our second disappointing stay at this hotel. It really does not compare to any other Novotel we have stayed at. But, as we go to Sydney fairly regularly and the location is so good, it will probably stay on our list of Sydney hotels to use.

Convenient and comfortable stay

Примечание: Tripadvisor 4.0/5

trawellguru Couples - Реальные отзывы TripAdvisor

Very close to Wynyard Station. Room was lovely and well presented. Great comfy beds. Tasty breakfast spread. Dinner menu not so good. Really appreciate the fact we got our room fews hours early on our arrival. Great storage in the room. Bathroom could have an upgrade 🤔

Great location, comfortable room, friendly helpful staff

Примечание: Tripadvisor 5.0/5

Jane S Деловые путешественники - Реальные отзывы TripAdvisor

Well appointed room with fridge, comfortable bed, and chaise longue with useful table top. Very helpful reception staff. The hotel is in a great location, two minutes from Winyard Station, and an easy 10mins walk from Sydney harbour. Only issue for me - as I have poor eyesight- is that room was pretty dark, I needed more light!

Dear Jane, Thank you so much for your kind words on your recent stay. We appreciate your support and hope to welcome you back again soon. Take care Kim S General Manager

Enjoyable experience

Примечание: Tripadvisor 5.0/5

781ellia Couples - Реальные отзывы TripAdvisor

We had a lovely time celebrating our wedding anniversary at Novotel Sydney city centre. Our great experience started at checkin where we were given an upgrade and a bottle of champagne was sent to our room for our anniversary. The room is nicely upgraded and perfect for 2 people. We had a short walk to Barangaroo for dinner. Slept beautifully on the comfy bed and pillow. Buffet breakfast had plenty of option plus we were made poached eggs by the chef. Thank you again for the lovely experience.

Dear 781ellia, thank you for also reviewing us on this platform. It so good to hear you had a great time with us. Thank you again for your support and until next time, Kind regards and take care Kim S General Manager

OK for leisure, look elsewhere for business or longer stays

Примечание: Tripadvisor 3.0/5

Gerry_W_Reisenberger Деловые путешественники - Реальные отзывы TripAdvisor

Decent and consistent experience in line with my other Novotel stays. What works against this hotel is the building it’s in. A very cramped building, with small hallways, low ceilings and small windows. This gives the entire hotel a bit of a claustrophobic and dark feeling, while the rooms actually are nicely done up. The room is nice, comfortable bed, and everything was clean and stylish. For a longer stay the cupboard could be a bit larger especially if are with 2 people (I was travelling solo so it was fine). I must admit that they dropped the ball a bit on the bathroom design. The sink area is a bit small and with a slightly different layout, they could have made better use of overall floor space. Noise levels in the hotel are considerable, both from other rooms as well as from outside. I had a room on the 14th floor and street noise was clearly audible, as one other review also highlights. It’s no surprise as the windows seem to be the original ones from the 1970’ies with just some flimsy second layer of glazing having been applied. Hotel management should have bitten the bullet during the renovation and put in proper double glazing, the cold could be felt through the glass. Rooms do not come with a desk or a desk chair, only with some weird slidable table that doubles as a makeshift desk, which you have to use while sitting on the couch. This makes anything more than just a few emails a tedious exercise. What really needs to be sorted out though is the WiFi: on the Novotel hotel page it boasts “fast WiFi”. Not only was the speed excruciatingly slow, it was often impossible to connect at all (on multiple devices) or it just dropped the connection completely despite signal strength showing full bars. In light of the above I would not recommend this hotel for business travellers. What I also don’t understand is staff knocking on my door despite the “Do not disturb” sign. When I pointed out the sign, I got a “sorry”. I had a late checkout which I had arranged the night before but apparently this was not conveyed to housekeeping, so again the procedures and training as mentioned in other reviews come into play. I wonder if Kim Stredder will come with her boilerplate reply that “we appreciate your feedback” as per the other reviews or that anything will actually be done. It seems reviews are consistently average or poor, and it’s raked 183 out of 191 hotels in Sydney - something I would be extremely worried about as a General Manager! Location is very convenient, only 2 minutes walk to the Wynyard train station which takes you to the airport and therefore I would consider this hotel again, but only for leisure or if business for 1 night only.

Dear Gerry, thank you for your feedback on your recent stay, I appreciate your comments on improvement. Please note all windows have been double glazed at the hotel and most guests are satisfied with the rooms outside noise level, I am sorry if it did not meet your needs. The desk is part of the design of the room, we have deliberately gone and created more space in the room. Regarding the Wifi, we are aware of its patchiness and are working as fast as possible to have this issue rectified. I will follow up with the team why they have entered your room on do not disturb as this is not common practice. Gerry I am sorry if we did not meet your expectations on your recent stay, but we do hope to serve you better next time. Kind regards, Kim S General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 502 Отзывов 9.5/10 Расположение
  • 2 051 Отзывов 6.3/10 Номер
  • 1 595 Отзывов 7.5/10 Сервис
  • 58 Отзывов 2.6/10 Интернет
  • 1 007 Отзывов 4.8/10 Комфорт
  • 846 Отзывов 6.1/10 Чистота
  • 524 Отзывов 3.2/10 Удобства
  • 408 Отзывов 6/10 Завтрак

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