머큐어 브리즈번 가든 시티 4성

고객 평점 (ALL 평가) 3.7/5 811 리뷰

머큐어 브리즈번 가든 시티 - Image 1
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머큐어 브리즈번 가든 시티 - Image 4

호텔설명

호텔 추가 정보

  • 새롭게 단장한 공용 공간과 모든 객실의 에어컨 시스템

  • 회의 및 이벤트 공간, 무료 Wi-Fi 및 구내 주차장을 이용하실 수 있습니다

  • 훌륭한 서비스, 24시간 리셉션, 세탁 시설 및 편안한 분위기

  • 모든 객실에는 전자레인지가 구비된 소형 주방과 미니 냉장고가 있습니다.

  • 브리즈번 CBD에서 15분, 웨스트필드 가든 시티까지 2분, 골드 코스트에서 30분

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호텔 위치

머큐어 브리즈번 가든 시티

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
호주

GPS:-27.56515, 153.08693

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

DISTRIKT PRESS CAFE

머큐어 브리즈번 가든 시티에서 풀사이즈 조식 뷔페로 하루를 시작해 보십시오. 스크램블 에그, 바삭한 베이컨, 구운 토마토를 곁들여 먹거나 갈아타고 싶을 때 따뜻한 머핀이나 크로와상을 선택해 보시죠.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  811 리뷰

TripAdvisor 평가  3.0/5  14 리뷰

Rubbish

트립어드바이저 평점 1.0/5

Nadine F TripAdvisor 인증 리뷰

Absolutely garbage. Has to fly over for a medical procedure for my youngest, upon checking in I was given a down grade of what I had already paid for 2 months in advance. I asked to be moved to a better room the second day I was there. Was just 2 single ensumbles pushed together. They were even the same height so bed was uncomfortable asf. House keeping was slack. Only tided my room once the week I stayed. Fresh towels weren’t left I had to request them (that was a BIG inconvenience for the clerk on at the time) Same treatment when ordering room service too. All staff seriously lack manners and professionalism, except the Gardner, he was absolutely lovely! Breakfast was the same everyday, scrambled eggs are the only eggs. Also; mother in law booked a room while I was there too. She was severely over charged, her bed was dirty, shower bathroom filthy. Both bathrooms in the 2 rooms I had were gross. The vents are chocked with dust and dirt. First room had some lovely lubed hand prints all over the head board still too 👎 proper Lubly OH ALSO, gotta love refillable soap dispensers hey. Dunno how this is allowed? People do gross stuff

Poorly managed. Reserve your breakfast at time of booking hotel online cos you’ll get stung otherwise.

트립어드바이저 평점 2.0/5

557casperr TripAdvisor 인증 리뷰

Room had two single beds pushed together to one wall of the room, so had only one bedside table on the free side, and one power point only on the wall side. One above-bed light did not work. Climate system panel was difficult to work out: had trouble switching the air con off. No toilet brush in bathroom. We arrived in the evening and Self-checkin was not working correctly: the option to add breakfast at a discounted rate refused to work on the checkin screen; reception staff said he ‘will fix it’. In the morning the AM reception guy didn’t believe us that the PM guy ‘fixed it’ as there were no notes attached to our room number, so he refused to charge us the discounted rate. We met the PM guy later on that day and told him the issue and he said he will ‘fix the error’ so we would get charged the discount rate for next morning breakfast. So the next morning we got charged the full rate, not the discounted rate because the AM guy had no notification of the issue. Poorly managed hotel with no communication between staff levels. Do not recommend staying here.

Dear 557casperr, Thank you for your feedback and thank you for bringing this to our attention. It seems there was confusion in communication regarding the discounted breakfast offer during your check-in process. We will work on ensuring our team provides clear and accurate information to avoid situations like this in the future. Your feedback about the room layout and other issues is also very important, and we are taking it seriously to improve our guest experience. We truly appreciate your comments and hope we can provide a much better stay next time. Thank you again for sharing your experience. Sincerely, Calen Romaniuk General Manager

Ticked the boxes

트립어드바이저 평점 4.0/5

Adam V TripAdvisor 인증 리뷰

Stayed twice in 10 days for 2 nights each and found the rooms, service and food pretty good. Hotel was full for both stays but it wasn't crowded and there was minimal waits for lift service. Only 3 stories high (I stayed on 3rd). Room was simple and functional, air con a tad noisy so I turned it off at night. Bed was just right for me - decent sleeps. Bathroom clean and the shower had amazing water pressure for a great shower. I didn't do the buffet breakfast (a little high at $26) but grabbed a bacon, cheese and egg role and coffee from reception for $10. Happy Hour is 4 - 6 where a selection of wine and beer are $7 each - not bad. There is about 10 - 15 dishes that can be ordered 24/7 for lunch or dinner by QR code and eaten in the restaurant or your room. No complaints, standard hotel food. Sparkling water free, on tap and available all day. The hotel is a "car hotel" - not much other way to get there. Westfield is next door - but getting there is slightly complicated on foot. Lots of sports, school groups and tradies. Staff were very nice and accommodating . Would stay again.

가성비 좋은 숙소

고객 평점 5.0/5

Grace 커플 - 전체(All) 통지 확인

다른 숙소들에 비해 저렴하거 위치도 가든시티 바로 옆이고 써니뱅크랑도 가까워서 좋았습니다. 직원들도 친절하고 숙소도 깔끔하고 주차장도 넓고 모든 방면에서 만족합니다!

K. Eunae님께, Mercure Brisbane Garden City 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

Good suburban hotel for

트립어드바이저 평점 4.0/5

Richard P 비즈니스 - TripAdvisor 인증 리뷰

Good location - nearby to the office. Easy auto / self service checkin. Friendly staff. Good size rooms - not much change since the Travelodge days. Although appears to be improving some aspects (new A/C in guest rooms, fresh coat of paint, new carpets). Upgraded F&B outlets - they look good. Breakfast only during my stay - take away coffee not even an option (machine broken??) and nothing else convenient nearby

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 390 리뷰 9.6/10 위치
  • 789 리뷰 5.1/10 객실
  • 592 리뷰 7.1/10 서비스
  • 20 리뷰 6.7/10 인터넷 가격
  • 404 리뷰 4.4/10 청결도
  • 173 리뷰 5.6/10 조식
  • 159 리뷰 6.3/10 가격 대비 가치
  • 158 리뷰 2.8/10 레스토랑

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