Novotel Brisbane South Bank 4.5성

고객 평점 (ALL 평가) 4.5/5 5,238 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

호텔설명

호텔 추가 정보

  • Featuring a 20m heated swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

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호텔 위치

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

전화
팩스 +61 7 3295 4145

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  5,238 리뷰

TripAdvisor 평가  4.5/5  772 리뷰

2024으뜸 시설

great for family with young children

트립어드바이저 평점 5.0/5

WonderGey TripAdvisor 인증 리뷰

We are family of 2 adults and 2 toddlers, this hotel works really well for us. Good location (with a playground just outside), short walk to most attractions and amenities, free popcorns at the reception, staffs are friendly and thanks for the little soft toys for the toddlers which they loved. There were a balloon lady who make some balloons for our boys during breakfast which was much appreciated. Everything was perfect for a family like us! what more, 2 queen beds in a room? heaven!

Hey there, thank you so much for your glowing review! We're thrilled to know that you and your family had a memorable experience when staying with us. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Too noisy, but good sized room and clean.

트립어드바이저 평점 4.0/5

coconut_coffee TripAdvisor 인증 리뷰

The room was very clean, but it's incredibly noisy. And it's not outside noises, but noises from inside the room itself, e.g. the fridge kept making strange noises in the middle of the night and waking me up. The food at the buffet breakfast was of average quality. The minibar had very little in it. The staff were friendly and helpful. The room felt quite spacious which was nice. I was just expecting a bit more

Hey there, thank you so much for your review. We want to apologise if we could not meet your expectations during your stay with us. As we strive to improve our services, could you please contact us at ha0x0@accor.com or 07 3295 4100 and inform your room number? So our maintenance team can investigate the noises coming from the fridge. Thank you so much. Leticia, Digital Marketing Manager.

불쾌한 고객응대

고객 평점 0.5/5

익명 가족 - 전체(All) 통지 확인

아코르 멤버십 이용을 위해 레스토랑에서 식사 후 레스토랑 측의 잘못으로 계산에 문제가 있었음에도 여러 직원을 거쳐가며 여러번 설명을 해야 했고 카드 취소가 어려우니 금액조정이 아닌 바우처를 내일 사용하라는 식. 처음엔 5달러, 그 다음엔 10달러를 현금으로 주며 됐냐는 식의 태도 최악이었음

Extremely disappointing

트립어드바이저 평점 3.0/5

Nicky F 비즈니스 - TripAdvisor 인증 리뷰

I emailed the hotel before arriving to check the pool temperature as this is a key factor in my choice of hotel and I had seen a review that it was too cold. They told me it’s heated to 28 degrees so I proceeded with the visit. Last time I stayed in brisbane on the other side of the river, Southbank looked like a fun area to be based and I assumed the Novotel would be in the middle of all this. In fact it’s a couple of blocks away, not a big issue but a bit blah in terms of its situation. There are plenty of nice restaurants within a 10 minute walk. We had the junior N suite, which was very pleasant with great full length windows and 2 corner windows because of the way it was situated. Didn’t love the open bathroom but it was functional enough. However the pool was freezing despite their promises of 28 degrees, and when I asked they said maintenance were sorting it out and they’d update me. They didn’t update me and the next day I asked again and they said that while the previous day it had been at 22 it was now 24 and they were trying to increase it. There is no way it was anywhere near 24. We ended up moving to the Sofitel, who told me their pool was 25 degrees, but was much much warmer than the Novotel. So Novotel was surely under 20 degrees. This was disappointing already, and as it was a rare cold and rainy time in brisbane I asked about a bath. They said that only the executive suite had them and they were full. As a platinum Accor member I usually get lovely upgrades to my bookings. Here there was no upgrade, and even when I specifically asked because I was very keen to have a bath, they lied to me telling me it was full, whereas I could see in the app that i was still able to book the executive suite for both the nights we were there. So it seems that they lied to me both about the pool temperature and the upgrade availability. I certainly won’t be back.

Dear Nicky, thank you so much for reviewing us. We are very sad to know that we fell short of your expectations during your stay with us and we would like to apologise for any inconvenience you experienced regarding the pool temperature. Unfortunately, at that time one of the pool compressors was down, and for this reason, the temperature dropped. We hope to have the chance to welcome you back for a more pleasant experience in the future. Kind regards. Leticia, Digital Marketing Manager.

즐거운 브리즈번 경험이었네요.

고객 평점 4.5/5

Seungbum 가족 - 전체(All) 통지 확인

사우스 뱅크를 둘러보신다면 노보텔 추천합니다. 쾌적한 룸 컨디션과 친절한 리셉션, 깔끔한 조식까지~ 잘지내다 갑니다.

Dear Seungbum, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,792 리뷰 9/10 위치
  • 2,748 리뷰 8.2/10 객실
  • 2,707 리뷰 8.8/10 서비스
  • 53 리뷰 4.2/10 인터넷 가격
  • 1,087 리뷰 7.5/10 안락함
  • 1,061 리뷰 7.7/10 청결도
  • 855 리뷰 7.8/10 레스토랑
  • 781 리뷰 7.9/10 조식

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South Brisbane 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.