Pullman Brisbane King George Square 5성

고객 평점 (ALL 평가) 3.8/5 3,702 리뷰

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호텔설명

호텔 추가 정보

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

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호텔 위치

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  3,702 리뷰

TripAdvisor 평가  4.0/5  2,501 리뷰

Pathetic Managment

트립어드바이저 평점 1.0/5

Wander30505591816 비즈니스 - TripAdvisor 인증 리뷰

Decent hotel but pathetic management. Being an Accor Diamond I have stayed in a number properties this year having spent more than 100 nights at the time of writing this review. But the experience at Pullman Brisbane has been the worst experience at an Accor property. All because of BAD MANAGEMENT. In fact management people are a joke and really don’t value a guest.

Dear Nitin, Thank you for sharing your experience with us. We sincerely apologize for the disappointment you felt regarding the management of our hotel. Your loyalty as an Accor Diamond member is greatly appreciated, and it's concerning to hear that we did not meet your expectations. Please rest assured that we take your feedback seriously, and we will address these concerns with our management team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Roshit Manmohan - Front Office Manager

A great location to explore the City.

트립어드바이저 평점 4.0/5

Kirsty M TripAdvisor 인증 리뷰

The hotel wasn't very welcoming on my arrival after a long haul flight, however they gave me an early room which was great. Room was clean and well presented. Breakfast had a wide range of choice and the servers were pleasant. The gym was equipped well.

Dear KirstM, Thank you for taking the time to share your feedback. I'm pleased to hear that you enjoyed the early check-in and found your room clean and well-presented. It's also great to know that you appreciated the variety at breakfast and the quality of our gym facilities. We strive to create a welcoming atmosphere, and I'm sorry to hear that your arrival experience didn't meet your expectations. Your comments will help us improve in this area. We hope to welcome you back soon for another enjoyable stay. Sincerely, Roshit Manmohan - Front Office Manager

Need Total Renovation

트립어드바이저 평점 1.0/5

AdhiDogel 가족 - TripAdvisor 인증 리뷰

Booked this hotel for 4 nights, last march I stayed at Mercure, next building this hotel with same Accor Hotels. Check in just normal, but when we arrived at the room at 10th floor, looks like someone just used the room. The towel still hanging and the bed not setup for new guests. I do complain and they move us to 6th floor. And…. The problem still, there is no cold water come out from the bath shower. Just the hot one. How come we take a shower ??? We already tired because we just arrive from long flight. They send engineer to fix it, but he can not fix it. Then they offer me dinner at the restaurant while we waiting they fix it. I don’t want food, I just want my room to take a rest. Then they move us to other room after they make sure everything works and okey. The first day after I came back from a day trip, I was shocked they not clean up my room. Hehehe what a 5stars hotel ??? The clock also doesn’t work properly. This hotel looks old and pathetic. The AC at the room not work properly, the pillows also tiny. Not like “pullman” hotel that I ever stayed before. The management should makre total renovation and increase the hospitality service. I will not recommend this hotel until I know they do renovated. The location is good but, the property are not.

Dear AdhiDogel, Thank you for your candid feedback regarding your recent stay. I sincerely apologize for the multiple issues you encountered, including the condition of your initial room, the problems with the shower, and the lack of housekeeping. This is not the standard we strive for at our hotel, and I understand how frustrating this must have been, especially after a long flight. I appreciate your comments about the need for renovations and improved service. Please know that your feedback will be taken seriously and shared with our management team for review. We aim to provide a high level of comfort and service to our guests, and it’s clear we fell short in your case. While I regret that your experience did not meet your expectations, I hope you might consider staying with us again in the future to see improvements firsthand. Sincerely, Roshit Manmohan - Front Office Manager

Convenient location, good sized room, good fitness centre

트립어드바이저 평점 5.0/5

leanne m TripAdvisor 인증 리뷰

Check in was fast and welcoming. The parking is expensive (extra) but handled well by valets while we could still access the vehicle while parked. The room and bathroom was well sized. Toiletries include bulk packs of shampoo, conditioner, hand/body wash and body lotion. Bathroom tip: ensure the hinged shower screen is folded in above the bath side or water will sheet down it and flood the bathroom floor. The fridge is very small. On arrival it was set to the lowest setting so our milk was not cold on the first morning. Reception said they'd send an expert to set it to the optimum setting. While out it was set to the highest setting. Sadly, everything froze that night and the glass bottle exploded. Staff were good about compensating us. Tea and coffee facilities are in the room but used cups etc were not replaced with clean ones by daily housekeeping. The concierge was helpful with putting our freezer bricks in their freezer. Tip: if you do this note the concierge's name and ask where they are being stored. There was much confusion when collecting on where to find the bricks. The fitness centre has 2 treadmills, some bikes, a cross trainer and a rowing machine. The weight machines are great. There are some free weights but the smallest was 9kg! Some smaller ones would be ideal (2-5kg range). The location was great for getting around by foot in the CBD and across the bridge to southbank. Driving in and out from the south of Brisbane was reasonably easy for those unfamiliar with the area (ie me).

Dear 669leannem, Thank you for your detailed review! We're glad to hear that you found our location convenient and enjoyed the spacious room and fitness center. We appreciate your feedback regarding the parking and the amenities in your room, as well as the housekeeping service. It's great to know that our staff was helpful in addressing your concerns. We’ll take your suggestions into account to improve our services further. We look forward to welcoming you back for another enjoyable stay! Sincerely, Roshit Manmohan Front Office Manager

좋은 호텔이지만, 비용 절감하려고 너무 많은 걸 아낀 느낌

고객 평점 3.0/5

익명 가족 - 전체(All) 통지 확인

호텔 위치와 침구, 청결 상태, 조식 등은 전반적으로 좋았습니다. 다만 비용절감을 위해서인지 지나치게 많은 것을 줄였다는 생각은 들었습니다. 쓰레기통도 한 개뿐이더라구요. 그리고 변기 물이 잘 내려가지 않아 난감했습니다.

Dear Yujung, Thank you for taking the time to provide your feedback. While we're glad to hear that you appreciated the location, bedding, cleanliness, and breakfast, we’re sorry that certain aspects of your stay fell short of expectations. We regret the inconvenience with the toilet and the need to remind staff of your Platinum-level benefits. Your comments have been shared with our team to ensure that all staff members are well-informed of guest entitlements, especially for our valued Platinum members. We hope to have the opportunity to provide you with a smoother experience in the future. Sincerely, Roshit Manmohan Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 900 리뷰 8.6/10 위치
  • 2,098 리뷰 5/10 객실
  • 1,740 리뷰 6.6/10 서비스
  • 59 리뷰 2.7/10 인터넷 가격
  • 893 리뷰 5.1/10 안락함
  • 621 리뷰 4.5/10 청결도
  • 437 리뷰 3.6/10 편의 시설
  • 389 리뷰 6.8/10 조식

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