Pullman Brisbane King George Square 5성

고객 평점 (ALL 평가) 3.8/5 3,568 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Pullman Brisbane King George Square - Image 1
Pullman Brisbane King George Square - Image 2
Pullman Brisbane King George Square - Image 3
Pullman Brisbane King George Square - Image 4
Corner Ann and Roma Streets, 4000 BRISBANE, Australia

호텔설명

호텔 추가 정보

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

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호텔 위치

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

전화
팩스 +61 7 3229 9618

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  3,568 리뷰

TripAdvisor 평가  4.0/5  2,488 리뷰

고객 평점 1.5/5

익명 비즈니스 - 전체(All) 통지 확인

객실내 두꺼비집이 너무 자주 나가서 정전이 됨.

Dear Wanjae, Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the power outage in your room and the condition of the bathtub. Your feedback is important to us, and we will address these concerns with our maintenance and Housekeeping teams to ensure improvements are made. Please accept our apologies for any disruption caused during your stay. We appreciate your understanding and hope to welcome you back for a more comfortable experience in the future. Sincerely, Roshit Manmohan Front Office Manager

Dirty old dusty Room with no Accor benefits

트립어드바이저 평점 1.0/5

TRB L TripAdvisor 인증 리뷰

I recently stayed at the Pullman King George Square in Brisbane and was highly disappointed with my experience, especially given the lack of Accor benefits and the overall condition of the hotel. My poor experience started at check-in, where I waited for 35 minutes to be acknowledged by a reception staff member. Despite seeing a busy queue, they did not add more staff to speed up the process. The hotel itself is in desperate need of maintenance. The carpets are stained, and although my room was clean, it was clear that it needed a fresh coat of paint and some general freshening up. The shower in my room was not functioning properly—there was no cold water, and the hot water was scalding and impossible to stand under. When I reported the issue, the concierge was not only disinterested but also quite rude, offering no apology for the inconvenience. I was supposed to stay for two nights, but given that the problem with the shower was not fixed, I decided to check out early. For the amount of money charged, this hotel is unacceptable, and I would not stay here again.

Dear trbl2016, Thank you for sharing your feedback with us. I am deeply sorry to hear about your disappointing experience when staying with us. Your comments are very concerning, and I apologize for the inconvenience and frustration you encountered during your stay. The long wait at check-in, the lack of Accor benefits, and the poor condition of the hotel are unacceptable. We are also very sorry to hear about the issues with the shower and the response from our concierge staff. This is not the level of service we aim to provide, and I will be addressing these issues with our team to ensure improvements are made immediately. Your feedback is invaluable to us, and we hope to have the opportunity to restore your faith in our hotel. Sincerely, Roshit Manmohan Front Office Manager

Stay somewhere else!

트립어드바이저 평점 1.0/5

Brock F TripAdvisor 인증 리뷰

Stay somewhere else! Nothing in this hotel seems to function. My room was not made up from previous guest and had old food and tissue (I hope it wasn’t toilet paper) in the middle of the floor upon check-in. TV didn’t work in that room and the toilet would not stop running. Phone to reception would not ring through and also didn’t work. Was moved to a second room - TV didn’t work, moved to a third room eventually. The night manager Mr Modi was reluctant to engage and spent the time sorting out rooms in his office with staff running between the front desk and his office. No drinks vouchers supplied, pool not available and usual benefits of Accor loyalty program not honoured.

Dear brockf2013, Thank you for sharing your feedback with us, although we are deeply sorry to hear about your disappointing experience during your recent stay. Your comments are concerning to us, and we apologize for the multiple issues you encountered. It is unacceptable that your room was not properly prepared upon check-in and that you experienced cleanliness issues. We sincerely apologize for the inconvenience caused by the non-functional TV, running toilet, and phone connectivity problems in multiple rooms. These issues do not reflect the high standards of service we aim to provide. We regret any miscommunication or lack of benefits related to the Accor loyalty program during your stay. Your feedback regarding the night manager and the handling of room changes will be reviewed with our team to ensure we improve our responsiveness and guest service. Please accept our sincerest apologies for the inconveniences you experienced. We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience. Best regards, Roshit Manmohan - Front Office Manager

좋지못한 기억의 호텔-다신 안가고 싶네요

고객 평점 2.0/5

J. 커플 - 전체(All) 통지 확인

비싼 5성급 풀만 호텔 중 서비스는 최악 위치만 딱 좋고, 서비스 별로입니다 5성급 맞나요?? 체크인 부터 친절함을 절대 느낄수 없습니다 가운도 슬리퍼도 심지어 물도 없어요 아코르 골드 멤버임에도 업글도 없습니다 루프탑에 행사가 있어 웰컴드링크를 마실수 없었는데도 공지조차 해주지 않았고요 수영장 물은 너무 차가워 저녁엔 들어갈 수 없었어요 체크아웃 하는데 숙박에 대해 물어보지도 않았고 전반적으로 직원들 친절함 없었습니다 브리즈번 마지막 이틀 묵었는데, 좋지 못한 기억으로 마무리되어 매우 아쉽습니다

Dear J., We're truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is concerning, and we apologize for any inconvenience or frustration caused by the lack of service and amenities provided. We understand the importance of delivering exceptional service and ensuring that all guests feel welcome and valued from check-in to check-out. It's regrettable that we fell short of meeting your expectations in this regard. Please know that we take your comments seriously, and we will address them internally to improve our services and ensure that similar issues do not occur in the future. We sincerely apologize for the negative impact this experience has had on your stay and your perception of our hotel. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to provide you with the excellent service and experience you deserve. Best regards, Roshit Manmohan Front Office Manager

give it a miss

트립어드바이저 평점 3.0/5

skiforever11 TripAdvisor 인증 리뷰

Very underwhelming Hotel, would certainly not recommend. Check in very slow, couldn't get anyone to answer the phone, tried housekeeping, concierge and operator, just rings and rings. Eventually got through and made a simple request for more cost hangers, (only 3 in the room) called 3 more times and finally 6 hours latery was delivered 6 tacky metal hangers used by dry cleaners! No robes, no slippers, certainly not 5 star. Visited the coffee shop on arrival and gave it a swerve as the attendant was so disinterested in serving us. Not looking forward to our 2nd night, such a disappointment.

Dear Julie, Thank you for sharing your candid feedback. I'm genuinely sorry to hear about the disappointing experience you had during your stay with us. It's clear that we fell short in several areas, and I apologize for the inconvenience and frustration this caused. We strive to provide prompt and attentive service, and it's disheartening to hear that we did not meet these standards during your stay. Please know that your feedback has been shared with the relevant departments to address these shortcomings and improve our services. We are committed to ensuring that future guests do not encounter the same issues. Should you choose to give us another chance in the future, we will do our utmost to provide you with a much-improved experience. Thank you for bringing these matters to our attention. Warm regards, Roshit Manmohan Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 875 리뷰 8.8/10 위치
  • 2,015 리뷰 4.8/10 객실
  • 1,696 리뷰 6.4/10 서비스
  • 67 리뷰 4.1/10 인터넷 가격
  • 851 리뷰 4.9/10 안락함
  • 602 리뷰 4.4/10 청결도
  • 429 리뷰 3.7/10 편의 시설
  • 361 리뷰 4.8/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.