Pullman Brisbane King George Square 5성

고객 평점 (ALL 평가) 3.7/5 3,775 리뷰

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호텔 추가 정보

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

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호텔 위치

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  3,775 리뷰

TripAdvisor 평가  3.9/5  2,527 리뷰

If I could give less than one star I would!

트립어드바이저 평점 1.0/5

Rebecca C 비즈니스 - TripAdvisor 인증 리뷰

Dear Rebecca, Thank you for taking the time to share your feedback in such detail. We are genuinely sorry to hear about the issues you encountered during your recent stay. It is very disappointing to learn that you were not assisted with your luggage upon arrival and that a trolley was left outside your room for several hours. This is far from the standard of attentiveness we aim to provide to all guests. We have also taken note of your concerns regarding the condition and cleanliness of the room. A stained headboard, leftover items in the bathroom, torn carpet, broken or missing furnishings, and absent amenities are clearly not in line with the level of comfort and quality expected from a deluxe room. Your comments about the missing items highlight areas that require immediate attention from our housekeeping and inventory teams. We also acknowledge and regret the lack of response to the email you sent prior to your review. We understand the importance of timely communication and will be reviewing our internal follow-up process to prevent similar delays. Please rest assured that your feedback has been shared in full with our management team. The matters you’ve raised are being taken seriously and are under internal review. Sincerely, Cecile Pellegrino - Guest Relations Manager

No Security Deposit Refunded

트립어드바이저 평점 1.0/5

Andrew112025 비즈니스 - TripAdvisor 인증 리뷰

Dear Andrew, Thank you for sharing your feedback, and I’m truly sorry for the frustration you have experienced with the refund. This is certainly not the level of service we strive to provide. Please rest assured, we will escalate this matter to ensure it’s resolved quickly. Your comments are appreciated, and we’re committed to improving. If you need further assistance, feel free to reach out. Thank you for your patience, and we hope to have the opportunity to restore your confidence in us. Sincerely, Cecile Pellegrino - Guest Relations Manager

Wonderful hotel

트립어드바이저 평점 4.0/5

Haeley C TripAdvisor 인증 리뷰

Dear Haeley, Thank you so much for your lovely review! We are thrilled to hear that you enjoyed our bar, pool, and the beautiful views of Brisbane CBD. It is fantastic to know that your first experience with Pullman was amazing, and we are especially grateful for your kind words about our wonderful staff. We also appreciate your feedback regarding the hallways and bathrooms, and I will be sure to share your comments with our team for consideration as we continue to improve our facilities. We’re so glad you loved your stay overall and hope to welcome you back for another great experience in the future. Sincerely, Cecile Pellegrino - Guest Relations Manager

Give this one a miss

트립어드바이저 평점 2.0/5

Orange037 Solo travel - TripAdvisor 인증 리뷰

Dear Orange 037, Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear that your stay did not meet your expectations and that you encountered several issues during your visit. We truly appreciate your feedback regarding the room maintenance and amenities, and I’m disappointed to learn that the repairs you requested were not attended to. Please accept my sincere apologies for this oversight. Our team is addressing the issues you’ve highlighted, including the Wi-Fi connectivity and the concerns with the Bluetooth speaker and lamp, to ensure that future guests don’t face similar challenges. It’s also concerning to hear that some of our staff were not as welcoming as they should have been, and I will personally address this matter with the team to ensure better service moving forward. We do, however, appreciate your kind words about the cleaning staff. We sincerely regret that your experience was far from what you had hoped for, and we hope you’ll consider giving us another opportunity to provide you with the high standards we strive for in the future. Sincerely, Cecile Pellegrino - Guest Relation Manager

Very comfortable

트립어드바이저 평점 5.0/5

QueenslandBryan Couples - TripAdvisor 인증 리뷰

Dear QueenslandBryan, Thank you for your fantastic review! We are thrilled to hear that you had a comfortable stay and enjoyed our prime location. We truly appreciate your feedback about valet parking, and we’ll look into improving the staffing during peak times to ensure quicker service for our guests. We hope to welcome you back to Pullman Brisbane King George Square soon for another exceptional experience. Sincerely, Cecile Pellegrino - Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,090 리뷰 8.5/10 위치
  • 2,318 리뷰 4.7/10 객실
  • 1,844 리뷰 6.2/10 서비스
  • 39 리뷰 1.4/10 인터넷 가격
  • 1,000 리뷰 5/10 안락함
  • 711 리뷰 4/10 청결도
  • 579 리뷰 3.7/10 분위기
  • 553 리뷰 2.9/10 편의 시설

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