メルキュール ブリスベン ガーデン シティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 815 件のレビュー

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18 MacGregor Street, 4122 アッパーマウントグラヴァット, オーストラリア

説明

ホテルのその他の情報

  • 新しく改装された公共スペースと新しく改装された各室のエアコン

  • 会議/イベントスペース、無料の無線アクセス、敷地内駐車場をご利用いただけます。

  • 充実したサービス、24時間対応のフロントデスク、共用ランドリー、リラックスできる雰囲気

  • すべてのお部屋に、電子レンジとミニ冷蔵庫付きの簡易キッチンを備えています。

  • ブリスベンの中心街から15分、ウェストフィールドガーデンシティまで2分、ゴールドコーストまで30分

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ホテル所在地

メルキュール ブリスベン ガーデン シティ

18 MacGregor Street
4122 アッパーマウントグラヴァット
オーストラリア

GPS:-27.56515, 153.08693

電話番号
ファックス 000000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

DISTRIKT PRESS CAFE

メルキュールブリスベンガーデンシティでは、フル朝食ビュッフェで一日をスタートすることができます。スクランブルエッグ、香ばしいベーコン、ローストしたトマト、または温かいマフィンやクロワッサンをお好みの方に最適です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  815 件のレビュー

トリップアドバイザーの評価  3.0/5  14 件のレビュー

Rubbish

トリップアドバイザーの評価 1.0/5

Nadine F トリップアドバイザー認証口コミ

Absolutely garbage. Has to fly over for a medical procedure for my youngest, upon checking in I was given a down grade of what I had already paid for 2 months in advance. I asked to be moved to a better room the second day I was there. Was just 2 single ensumbles pushed together. They were even the same height so bed was uncomfortable asf. House keeping was slack. Only tided my room once the week I stayed. Fresh towels weren’t left I had to request them (that was a BIG inconvenience for the clerk on at the time) Same treatment when ordering room service too. All staff seriously lack manners and professionalism, except the Gardner, he was absolutely lovely! Breakfast was the same everyday, scrambled eggs are the only eggs. Also; mother in law booked a room while I was there too. She was severely over charged, her bed was dirty, shower bathroom filthy. Both bathrooms in the 2 rooms I had were gross. The vents are chocked with dust and dirt. First room had some lovely lubed hand prints all over the head board still too 👎 proper Lubly OH ALSO, gotta love refillable soap dispensers hey. Dunno how this is allowed? People do gross stuff

Poorly managed. Reserve your breakfast at time of booking hotel online cos you’ll get stung otherwise.

トリップアドバイザーの評価 2.0/5

557casperr トリップアドバイザー認証口コミ

Room had two single beds pushed together to one wall of the room, so had only one bedside table on the free side, and one power point only on the wall side. One above-bed light did not work. Climate system panel was difficult to work out: had trouble switching the air con off. No toilet brush in bathroom. We arrived in the evening and Self-checkin was not working correctly: the option to add breakfast at a discounted rate refused to work on the checkin screen; reception staff said he ‘will fix it’. In the morning the AM reception guy didn’t believe us that the PM guy ‘fixed it’ as there were no notes attached to our room number, so he refused to charge us the discounted rate. We met the PM guy later on that day and told him the issue and he said he will ‘fix the error’ so we would get charged the discount rate for next morning breakfast. So the next morning we got charged the full rate, not the discounted rate because the AM guy had no notification of the issue. Poorly managed hotel with no communication between staff levels. Do not recommend staying here.

Dear 557casperr, Thank you for your feedback and thank you for bringing this to our attention. It seems there was confusion in communication regarding the discounted breakfast offer during your check-in process. We will work on ensuring our team provides clear and accurate information to avoid situations like this in the future. Your feedback about the room layout and other issues is also very important, and we are taking it seriously to improve our guest experience. We truly appreciate your comments and hope we can provide a much better stay next time. Thank you again for sharing your experience. Sincerely, Calen Romaniuk General Manager

Ticked the boxes

トリップアドバイザーの評価 4.0/5

Adam V トリップアドバイザー認証口コミ

Stayed twice in 10 days for 2 nights each and found the rooms, service and food pretty good. Hotel was full for both stays but it wasn't crowded and there was minimal waits for lift service. Only 3 stories high (I stayed on 3rd). Room was simple and functional, air con a tad noisy so I turned it off at night. Bed was just right for me - decent sleeps. Bathroom clean and the shower had amazing water pressure for a great shower. I didn't do the buffet breakfast (a little high at $26) but grabbed a bacon, cheese and egg role and coffee from reception for $10. Happy Hour is 4 - 6 where a selection of wine and beer are $7 each - not bad. There is about 10 - 15 dishes that can be ordered 24/7 for lunch or dinner by QR code and eaten in the restaurant or your room. No complaints, standard hotel food. Sparkling water free, on tap and available all day. The hotel is a "car hotel" - not much other way to get there. Westfield is next door - but getting there is slightly complicated on foot. Lots of sports, school groups and tradies. Staff were very nice and accommodating . Would stay again.

Good suburban hotel for

トリップアドバイザーの評価 4.0/5

Richard P ビジネス - トリップアドバイザー認証口コミ

Good location - nearby to the office. Easy auto / self service checkin. Friendly staff. Good size rooms - not much change since the Travelodge days. Although appears to be improving some aspects (new A/C in guest rooms, fresh coat of paint, new carpets). Upgraded F&B outlets - they look good. Breakfast only during my stay - take away coffee not even an option (machine broken??) and nothing else convenient nearby

Avoid room 301

トリップアドバイザーの評価 2.0/5

Geoff L トリップアドバイザー認証口コミ

If you are given room 301 ask for a change before leaving reception. The fridge is not working at all. They have placed a wet towel on the lower level of the fridge. The aircon also does not cool the room. When the sun goes down open the windows. There are stains on the curtain and one of the couch cushions. Not up to the usual Mercure standards I have previously stayed at

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 389 件のレビュー 9.5/10 ロケーション
  • 780 件のレビュー 5.2/10 客室
  • 589 件のレビュー 7.3/10 サービス
  • 17 件のレビュー 6.8/10 インターネット
  • 398 件のレビュー 4.4/10 清潔さ
  • 172 件のレビュー 5.3/10 朝食
  • 166 件のレビュー 2.9/10 料理
  • 13 件のレビュー 4.3/10 バー＆飲料

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周辺の他の施設

アッパーマウントグラヴァットのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。