Mercure Sydney Blacktown 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.8/5 1.466 beoordelingen

Mercure Sydney Blacktown - Image 1
Mercure Sydney Blacktown - Image 2
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Omschrijving

Extras van het hotel

  • Gelegen in het hart van Greater Western Sydney, naast Blacktown Workers Sports Club

  • 143 gerenoveerde kamers met kitchenettes, smart-tv's en gratis WiFi

  • Veelzijdige vergaderruimte voor een ideaal evenement

  • Handige was- en stomerijfaciliteiten voor gasten op het terrein

  • 24-uurs receptie om u 24 uur per dag te helpen

Onze accommodaties

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Hotel locatie

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australië

Gps:-33.79504, 150.8975

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • 100% niet-roken accommodatie
  • Roomservice

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.8/5  1.466 beoordelingen

TripAdvisor score  2.7/5  33 beoordelingen

Good place.. Great vibes

Tripadvisor-waardering 5.0/5

Ally S Gecertificeerde beoordeling door TripAdvisor

Everything is good.. Highly recommended Good Price as well Late check out Workers sport club just next door. A place to chill n quiet open air

Dear 317allys, Thank you for your wonderful review and recommendation. We’re so pleased to hear you enjoyed the good vibes, great value, and convenience of our location next to the Workers Sports Club. It’s great to know you had a relaxing stay and appreciated the late check-out option. We look forward to welcoming you back to Mercure Sydney Blacktown again soon. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Excellent

Tripadvisor-waardering 5.0/5

Uswaldo G Gecertificeerde beoordeling door TripAdvisor

Stayed almost a month and it was a great experience! Sally and all the staff were very helpful and friendly through my stay. Definitely will come back!

Dear Uswaldo, Thank you for your excellent review and for choosing to stay with us for almost a month. We’re thrilled to hear you had such a great experience and that Sally and the team made your stay so enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back to Mercure Sydney Blacktown soon. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Wonderful Hotel

Tripadvisor-waardering 5.0/5

Joan M Gecertificeerde beoordeling door TripAdvisor

Stayed here last week and hotel really nice and welcoming. Asian manager so friendly. Breakfast buffet so yum thanks to the chef. We will come back

Dear Joan, Thank you so much for your wonderful feedback and perfect rating. We’re delighted to hear you enjoyed your stay and found the hotel welcoming. It’s fantastic to know our team, particularly our manager and chef, made such a positive impression — I’ll be sure to share your kind words with them. We truly appreciate your recommendation and look forward to welcoming you back to Mercure Sydney Blacktown again soon. Warm regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Excellent reception

Tripadvisor-waardering 5.0/5

Brian H Zaken - Gecertificeerde beoordeling door TripAdvisor

Great receptionist who was warm and friendly and went out of her way to ease our check in , especially after we had made an error with our booking.

Hi Brian, Thank you for your wonderful feedback. I’m delighted to hear that our reception team made you feel welcome and ensured a smooth check-in, even after the booking hiccup. We pride ourselves on providing warm, genuine service, and it’s fantastic to know this was reflected in your experience. We look forward to welcoming you back to Mercure Sydney Blacktown soon. Warm regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Good hotel bad management

Tripadvisor-waardering 1.0/5

GoPlaces57580763087 Gecertificeerde beoordeling door TripAdvisor

Nice hotel and good location..however the senior staff (FOM only) at hotel are arrogant and rude. I stayed and paid full amount upon check only to later receive an extra charge from the Front Office Manager (Olivia Brewert) claiming there was an “issue” with the rate code I booked. The rate was valid at the time of booking and confirmed upon arrival — if there was truly a problem, it should have been addressed at check-in, not after I had left. Upon check in there was no issue and front desk receptionist also did not raise any issues. This kind of after-the-fact charging feels deceptive and leaves a bad taste. A hotel’s integrity is measured by how they treat guests, and in my case, the experience was disappointing and unprofessional. I will not be returning, and I suggest other travellers proceed with caution coz they can just nilly willy charge you once you check out.

Dear Guest, Thank you for sharing your feedback. I sincerely apologise for the experience you’ve described regarding the post-stay charge and the way it was handled. This is not the standard of service we aim to provide, and I understand how frustrating and disappointing this must have been. Please rest assured that I will personally review this matter with our Front Office team to ensure that such situations are addressed appropriately at the time of check-in and communicated clearly to guests. Your comments are invaluable in helping us improve our processes and maintain the integrity and trust our guests expect. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 411 beoordelingen 9.3/10 Locatie
  • 1.201 beoordelingen 6.1/10 Kamer
  • 985 beoordelingen 7.6/10 Service
  • 34 beoordelingen 4.2/10 Wifi
  • 574 beoordelingen 5.8/10 Netheid
  • 232 beoordelingen 5.7/10 Ontbijt
  • 220 beoordelingen 4.3/10 Eten
  • 10 beoordelingen 6/10 Sustainability

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