Peppers The Hills Lodge 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 1.614 beoordelingen

Beste prijs
garantie
Peppers The Hills Lodge - Image 1
Peppers The Hills Lodge - Image 2
Peppers The Hills Lodge - Image 3
Peppers The Hills Lodge - Image 4
1 Salisbury Rd, hoek Windsor Rd, 2154 CASTLE HILL, Australië

Omschrijving

Extras van het hotel

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Onze accommodaties

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Hotel locatie

Peppers The Hills Lodge

1 Salisbury Rd, hoek Windsor Rd
2154 CASTLE HILL
Australië

Gps:-33.730104, 150.973204

Telefoon
Fax +61 2 9899 1182

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

NOBLES RESTAURANT

Chef-kok Ryan Goetzke heeft een menu ontworpen met voor elk wat wils, zoals een verfijnd à la carte diner en een menu voor gasten die veel reizen en liever relaxed eten.

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Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  1.614 beoordelingen

TripAdvisor score  4.5/5  669 beoordelingen

Lovely accommodation with a negative for me

Tripadvisor-waardering 4.0/5

daniellesL6959PI Gecertificeerde beoordeling door TripAdvisor

I had mixed feelings about leaving a review as even though this hotel is lovely and has many positive aspects I had a negative experience. I’d specifically booked an accessible room (plus left a note about this in my booking) but when it came to checking in I was told they didn’t have an accessible rooms. I was pointed to some stairs and told that’s where my room was. It was only that I said I’d probably fall down the stairs (as I have balance issues) that an accessible room was then sourced. I had to wait however for quite some time for it to be ready. I had had a long drive to get there, had to be at a function in less than two hours and this delay meant I felt flustered and rushed and was late. I’d recommend if booking an accessible room to double check that there is one available. I’d also recommend the room service breakfast booking form be left on the desk with the other hotel information. It was on a low shelf with the tea and coffee facilities so I didn’t see it. The hotel is however very pleasant and the rooms are nicely furnished and very clean. The buffet breakfast is good too with “barista” coffee available. For most people without accessibility requirements I would recommend.

Thank you for sharing your mixed experience at our hotel. We apologize sincerely for the mistake with your accessible room booking and the subsequent delay. We understand how frustrating and stressful this must have been, especially given your time constraints. We appreciate your feedback on how we can improve our processes, including double-checking accessible room availability and making our room service breakfast booking form more easily accessible. On a positive note, we're glad you enjoyed our hotel's ambiance, rooms, and buffet breakfast. We appreciate your recommendation for guests without accessibility requirements. Once again, we apologize for the issues you faced and appreciate your constructive feedback.

Great stay

Tripadvisor-waardering 5.0/5

Reece P Gecertificeerde beoordeling door TripAdvisor

Very good, staff very nice and efficient. 100% would stay again. Rooms very clean and spacious. Food was good, breakfast and dinner was amazing. Function room was good very clean and staff was very friendly and helped out with anything that we needed

Thanks for the kind feedback, we hope to welcome you back to The Lodge soon.

Great accommodation conveniently located

Tripadvisor-waardering 4.0/5

3500caroll Stellen - Gecertificeerde beoordeling door TripAdvisor

Wonderfully comfortable room that was clean and well appointed. Friday night was quiet, but Saturday parties were making a lot of noise in the parking area till 1 am. Not good when we had a long day of driving on Sunday. But we will be back in the future because the overall experience was great

Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found your room to be comfortable, clean, and well-appointed. However, we apologize for the disturbance caused by the noise in the parking area on Saturday night. We understand the importance of a good night's sleep, especially before a long day of driving. We'll definitely look into ways to minimize noise disruptions in the future. We're glad to hear that despite this issue, you had a great overall experience and plan to return. We look forward to welcoming you back and providing you with an even better stay.

Timeless charm is the modern comforts

Tripadvisor-waardering 5.0/5

Trip43546016182 Gecertificeerde beoordeling door TripAdvisor

Our stay at The Hills Lodge Hotel was a nice blend of work and leisure.. From the warm welcome to the elegant, well-appointed room, our stay was short but pleasant and comfortable. The serene ambiance and beautifully landscaped surroundings provided a refreshing escape, where we enjoyed the delicious options for dinner and breakfast. The staff were attentive and genuinely committed to ensuring a pleasant experience. Improvement suggestion would be to add coffee machine to the room

Thanks so much for the review! Coffee machines are available in our suites and can be added to our premium rooms on request. We hope to see you again soon.

Hidden Gem

Tripadvisor-waardering 5.0/5

Catherine K Gecertificeerde beoordeling door TripAdvisor

Who knew such a pleasant hotel was hidden away in the Hills District. Really comfy and well appointed room, easy to find parking and the staff were all super friendly. Nice touch to get a free drink on check-in being an Accor member and the breakfast offering was delicious

Thanks so much for your kind words! We hope to see you again soon

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 228 beoordelingen 9.2/10 Locatie
  • 779 beoordelingen 8.4/10 Kamer
  • 812 beoordelingen 8.9/10 Service
  • 27 beoordelingen 3.2/10 Wifi
  • 393 beoordelingen 8.6/10 Comfort
  • 328 beoordelingen 7.2/10 Eten
  • 323 beoordelingen 8.6/10 Netheid
  • 227 beoordelingen 8/10 Voorzieningen

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Onze andere etablissementen in de buurt

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.