Mantra Parramatta 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.7/5 1.378 beoordelingen

Mantra Parramatta - Image 1
Mantra Parramatta - Image 2
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Cnr Parkes St and Valentine Ave, 2150 Parramatta, Australië

Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Dicht bij trein- en busstation

  • Westfield Parramatta

  • Dicht bij horeca

  • Bioscoop op 600 meter

Onze accommodaties

Hotel locatie

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 Parramatta
Australië

Gps:-33.819519, 151.006438

Telefoon
Fax +61 2 9635 3388

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.7/5  1.378 beoordelingen

TripAdvisor score  4.0/5  2.169 beoordelingen

No

Tripadvisor-waardering 2.0/5

kaminoush Soloreis - Gecertificeerde beoordeling door TripAdvisor

unfortunately, my experience was disappointing overall. The cleanliness of the property was far below standard. The carpets were visibly dirty, the corridors had an unpleasant smell, and the blinds in the bedroom were dusty and unkempt. The towels and bedding were of poor quality, which added to the discomfort. The bed was incredibly uncomfortable, making it hard to get a good night’s sleep. Additionally, the entire property felt outdated and in need of a refresh. The location is convenient, being very close to the train station, and there’s decent shopping nearby, but these positives were not enough to make up for the poor condition of the hotel. Check-in was quick and easy, and the staff were friendly and welcoming, which was a highlight. However, the checkout time of 10:00 AM felt unnecessarily early. A later time, such as 11:00 AM, would have been much more convenient. Overall, while the staff were pleasant and the location was practical, the lack of cleanliness and outdated facilities made for an uncomfortable stay. I would not recommend staying here unless improvements are made.

Great Location just slightly lacking

Tripadvisor-waardering 4.0/5

Juliette D Gecertificeerde beoordeling door TripAdvisor

The staff were great but for some reason our late check out wasn't in the system so the phone call was annoying - also have to point out that the Spa reset button is positioned so far away from the spa and it is very awkward to climb out of given the fact that there are limited steps - I ended up with a bruise below my knee from getting in and out a few times - I'm 54 so I'd hate to see older people - who really need that spa feeling - getting in and out

Stay at the Mantra Parramatta.

Tripadvisor-waardering 4.0/5

kerrymorison Gecertificeerde beoordeling door TripAdvisor

Over all the room was clean and comfortable just lacking a normal fridge. It a great location close Parramatta Westfield shopping centre and the train station and the buses. Has a Gym and a outdoor pool and spa pool. Has a restaurant which is good if you want food and a bar as well if want a drink.

Dishonest about using the hotel being fully booked for poor service.

Tripadvisor-waardering 1.0/5

Rayn786 Gecertificeerde beoordeling door TripAdvisor

Was very disappointed about this hotel.s dishonest claims about being fully booked. They are fully booked so can't help you with your bags. They are fully booked so can't give you a room upgrade even though you are almost a platinum accor plus member. You can catch them out so easily by checking how many rooms you can book on their website, but they don't really care and neither does accor

Avoid!

Tripadvisor-waardering 1.0/5

Pranavan M Gecertificeerde beoordeling door TripAdvisor

Firstly, the location is good. That's where the compliments stop. The A/C at the lowest temperature was blowing hot air. The carpets had large stains on the way to my room. However, the biggest disappointment is the staff seem to think it's okay to lie to guests and the duty manager makes excuses for the staff. My room wasn’t cleaned over two days and I as one was a Sunday I thought maybe the hotel doesn’t have cleaning staff and I was okay. Then on Monday the room wasn’t cleaned and I contacted reception. The staff was polite and said they will check something. After a few minutes came back and said cleaning was included and they were sorry this did not occur. I said not to worry and if they could please send some towels and supplies up to the room. 3 ½ hours later still nothing was brought up to my room and I went down to reception. I had the misfortune of speaking to the manager who asked for my room and proceeded to tell me that cleaning was not included in my room. I said I spoke to someone at reception and they said the cleaning was included and then she proceeded to tell me that she was the manager. I don’t care if you are the duty manager or the CEO, when someone promises something to a paying guest the hotel staff should take it upon themselves to ensure it’s actioned. Then the manager said there were alot of people checking in. Again making excuse after excuse. Which I thought was interesting. The hotel wasn’t interested in my request because I had paid my money in full. They had to deal with the new guests because they still needed to pay and then they too can be treated poorly by the staff. Since the incident last week, I have travelled for business to Paramatta for 4 days and will be travelling again in a few days. I have found some great hotels in Paramatta that value their guests. This hotel is currently where it deserves at the bottom of the pile. I suggest if you are travelling to Paramatta please avoid this hotel. Unless you enjoy paying top dollar to receive lies and poor service. This hotel near needs a major refurb and all staff need to be retrained from the beginning in providing customer Service. Avoid! Avoid! Avoid!

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 645 beoordelingen 9/10 Locatie
  • 1.046 beoordelingen 5/10 Kamer
  • 807 beoordelingen 6.6/10 Service
  • 42 beoordelingen 3.9/10 Wifi
  • 485 beoordelingen 4.3/10 Comfort
  • 436 beoordelingen 5.2/10 Netheid
  • 268 beoordelingen 2.9/10 Voorzieningen
  • 205 beoordelingen 5.2/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Parramatta

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.