Novotel Sydney Parramatta 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 1.986 beoordelingen

Novotel Sydney Parramatta - Image 1
Novotel Sydney Parramatta - Image 2
Novotel Sydney Parramatta - Image 3
Novotel Sydney Parramatta - Image 4

Omschrijving

Extras van het hotel

  • WiFi, lcd tv, kamers met uitzicht op het park of de rivier

  • Moderne Australische gerechten in 350 Restaurant & Lounge

  • Verwarmd buitenzwembad en spa, stoomruimte, en een moderne fitnessruimte

  • 11 flexibele congres- en evenementenruimten

  • Bussen voor de deur, 10 minuten lopen naar trein of veerboten

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover

Hotel locatie

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australië

Gps:-33.810197, 151.00496

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

350 RESTAURANT AND LOUNGE

350 Restaurant and Lounge heeft een heerlijke dagkaart waarbij de nadruk ligt op traditionele en gezonde grillgerechten. Mede dankzij de bijzondere presentatie behoort 350 Restaurant and Lounge tot de beste restaurants in Parramatta.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  1.986 beoordelingen

TripAdvisor score  3.6/5  1.373 beoordelingen

Nice hotel & room spoiled by unadvised parking charges.

Tripadvisor-waardering 3.0/5

Wizward Gecertificeerde beoordeling door TripAdvisor

Our 'de luxe King' room seems pretty good but, I have to say, on Expedia it said there was "self-parking available" but it did not say "this is going to cost you AUD 40 per night". Normally I do not mind paying for parking, after all it is occupying valuable real estate, but if they had been upfront with the charge we may have picked a different, out of town hotel where parking is free. Also, since Novotel have subcontracted it out it was annoying to have to go online, fill in a ton of details (credit card number, home address, phone number, inside leg measurement etc which the hotel already has) just for the privilege of being stiffed AUD 40.00 to park the damn car overnight!

Disappointing

Tripadvisor-waardering 2.0/5

CBRflyer Gecertificeerde beoordeling door TripAdvisor

We stayed for two nights, I’m an ALL silver member and on check in there was zero recognition of this, sounds super snobby but I stick to Accor branded hotels to build this status and enjoy its perks. Generally on checkin as a silver you get a drinks voucher per person staying, this was not the case here. The bathroom was absolutely feral, the tiles were also super slippery when wet including in the shower. There was a broken lamp in the room, a cupboard that wouldn’t close and a few other bits of wear around the room that really should be addressed. We slept in on Sunday morning and had the “do not disturb” sign on our door, we went out around 1200 and I flipped the sign to say it was ready to be cleaned, despite the fact we did this, the room wasn’t made up, we came back briefly and discovered this, we headed out again (in a rush so no time to stop at reception) and when I had a chance to call I tried to see if reception could arrange to have it fixed but I got fed up after sitting on hold for nearly 10min without the call getting answered and gave up. The shining light for this hotel was the meal I ordered from room service, at $28 I feel it was reasonably priced, the Paneer Masala with fresh roti was absolutely delicious. The hotel is also in a great spot for the L4 light rail, couple of steps out the door to the platform and only a few minutes down to Parramatta Station.

Expensive, Poor Sleep and No Active Customer Complaints Systeme

Tripadvisor-waardering 1.0/5

Martin D Gecertificeerde beoordeling door TripAdvisor

I had a terrible nights sleep due to the radio next door playing all night. I went to complain to reception during the night but the hotel phone didn't work. I complained to reception in the morning but nothing was done. I sent a complaint email to the motel, as per their website and have had no reply. I sent a complaint to the Accor 'customer care' email address and have had no reply. It's been two months and nothing. I have read similar complaints online about no response to complaints and they advise the only way to get a response is by using Trip Advisor. The room was very expensive, I had next to no sleep and then no response to my complaint. Why would anyone stay in an Accor "managed" motel again?

Disgusted

Tripadvisor-waardering 1.0/5

Adam W Gecertificeerde beoordeling door TripAdvisor

Where do we start. Check in was a complete nightmare. Once we got our room it was grubby, dirt marks on furniture and carpets. Bathroom needs renovations. Masking tape over broken tiles. Patchy paintwork. Mouldy grout joints. Rooms are noisy and dated. Not worth the money paid to stay here. Find somewhere else

Goeie locatie

Avis-klantbeoordeling 3.5/5

Lize Zaken - ALL bevestigde berichten

Hotel is voldoende voor een kortverblijf. Kamers in orde, alles wat je nodig hebt, maar veel lawaai van buiten door enkele beglazing. Ontbijt redelijk basic, vooral warm ontbijt, wat niet voor iedereen 'normaal' is.

Goedemiddag, mevrouw V. Hartelijk dank dat u de tijd heeft genomen om ons feedback te geven over uw meest recente verblijf in Novotel Parramatta. Ik ben blij om te horen dat u onze faciliteiten in orde vond. Ik wil mijn oprechte excuses aanbieden voor het lawaai waarvan ik hoop dat het uw slaap niet heeft beïnvloed. Ik zal uw opmerkingen doorgeven aan onze afdelingshoofden, zodat we cruciale gebieden kunnen identificeren die we missen in dienstverlening zoals deze. We hopen u in de nabije toekomst weer in het Novotel Parramatta te mogen verwelkomen voor een meer naadloze ervaring. Met vriendelijke groeten Baedon Barton-Vaofanua Supervisor frontoffice

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 806 beoordelingen 9/10 Locatie
  • 1.512 beoordelingen 5.2/10 Kamer
  • 1.092 beoordelingen 7.7/10 Service
  • 14 beoordelingen 8.1/10 Wifi
  • 696 beoordelingen 4.6/10 Comfort
  • 576 beoordelingen 4.8/10 Netheid
  • 340 beoordelingen 3.4/10 Voorzieningen
  • 307 beoordelingen 5.9/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Parramatta