Mercure Sydney Manly Warringah bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.372 ulasan

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Mercure Sydney Manly Warringah - Image 4
4 Victor Road, 2100 BROOKVALE, Australia

Deskripsi

Keistimewaan hotel

  • Pantai Manly yang ikonik dan Warringah Mall dapat dicapai dengan berkendara singkat

  • Memiliki 120 kamar luas yang baru direnovasi

  • Area parkir di hotel mudah diakses tanpa batas tinggi

  • Ruang acara serbaguna untuk rapat dewan atau konferensi skala kecil

  • Terdapat feri cepat ke Sydney CBD

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Lokasi hotel

Mercure Sydney Manly Warringah

4 Victor Road
2100 BROOKVALE
Australia

GPS:-33.76033, 151.27678

Telepon
Fax +61000000

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

DISTRIKT PRESS CAFE

Awali hari Anda dengan sarapan prasmanan kontinental melimpah di Dining Room. Nikmati berbagai hidangan panas dan dingin.

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Peringkat ALL  4.1/5  1.372 ulasan

Peringkat TripAdvisor  3.1/5  31 ulasan

Terrible experience

Catatan Tripadvisor 1.0/5

Caz M Ulasan TripAdvisor tersertifikasi

The room was not cleaned properly there were items on the floor. I was bitten by bugs. They serve your drinks at happy hour in plastic and if you want a coffee in your room the cups are plastic, how gross. They were short staffed over the long weekend so check in and getting your drink at happy hour took too long because of one staff on and line ups, won’t be back here.

What a joke

Catatan Tripadvisor 2.0/5

Louise S Ulasan TripAdvisor tersertifikasi

This place is a joke. First impression at check in wasn’t great. The lady checking us in was so unfriendly didn’t even smile, no members welcome drink offered. The checkin counter was at a bar, bad impression for a mecure. The biggest joke was the shower, the water was drizzle and that was it. Very old bathroom with lots of mold. The room itself wasn’t too bad but you have the bed pushed up against the wall then this empty space next to the window…. Why not put a sofa or chair there to make the room more inviting. I would rate this place no better than an Ibis budget motel. Very old tired motel, we only stayed here because of a family emergency I would definitely not choose to stay here again

Dear Louise, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared your feedback with our housekeeping team to inspire them to better efforts in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards,

Not worth it, would not recommend

Catatan Tripadvisor 1.0/5

Jenny O Ulasan TripAdvisor tersertifikasi

Expensive, sub-par accommodation. Mold in bathroom and dirty floors. Shower old and barely worked. Would suggest avoiding if possible.

Good, but, would have preferred better for the cost.

Catatan Tripadvisor 4.0/5

gemmaphant Ulasan TripAdvisor tersertifikasi

7-night stay ($1500+). Room: Room appeared clean. Housekeeping don't seem to like dusting surfaces e.g. shower screen top, top of toilet and microwave, windowsill, room phone, remote control, behind bedside tables and top of wardrobe. So, if you were to store nice (cloth) luggage up there you'd be showered with dust as well as your luggage. Dirty mark on dining table. Mould in shower recess and bottom of door. The cleaning crew definitely need retraining. Found garbage in the hallway on my level after housekeeping had visited. Picked it up and took it to reception as could not locate any bins on the way down. The couch in the room is in 3 pieces, so, when you stretch out on it the end cushion slides off. The doors on the room slam loudly, especially noticable at 10pm. Food / Dining area: Breakfast is 3/10. The pancake machine produces tiny pancakes which are half raw. The hot food is OK. Sitting at the provided "restaurant" tables, the recesses in the middle of the long table I ate at held remnants of cereal and other food. Also, be sure to check the coffee cups, crockery and cutlery. Found quite a few pieces unsuccessfully passed through the dishwasher. Staff: The AM doesn't seem like a very amiable person with a somewhat sad attitude of wanting to be elsewhere. One of the female staff members is an absolute gem! I didn't manage to note her name down from her badge. She was taken aback when I mentioned the dirty shower recess. Staff member who guided me the ice machine was a darling too. The first morning I came downstairs, staff members setting out breakfast didn't even greet you with a 'Good morning'. So icy-faced. I'd never treat guests like that. I'd want them to know they could come back and be greeted in a positive manner. Aircon only goes to 28°C and TV volume is very low. I think it's set as such for consideration of the other guests, but, still with the loud doors. Secure parking is $20 per day at the time of this review. I prefer to live out of my luggage for only 7 days. Should accommodate the room with a luggage rack. Sounds somewhat petty but, eh, just a suggestion. I will come back again in the winter and hope that all my feedback will be taken on board.

Basic and check your room

Catatan Tripadvisor 2.0/5

Joyce A Ulasan TripAdvisor tersertifikasi

The hotel conveniently located near the leagues club was nice and front desk staff delightful. However, the room had not been cleaned, something nasty was on the coffee table and another surprise on the bedside cabinet (see photos). So, check the room cleanliness

Dear joyceal7321IJ Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. Whilst I am pleased to hear you found our location convenient and our front desk team delightful, I do extend our sincerest apologies for the cleanliness of your room. This is not the standard we aim to deliver, and I completely understand how disappointing this would have been for you. Please be assured I have shared your comments with our housekeeping team to ensure this is addressed immediately and does not happen again. We greatly value your feedback as it helps us improve, and I do hope we will have the chance to welcome you back for a much more positive experience in the future. sincerely, Bianca General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 538 ulasan 8.5/10 Lokasi
  • 1.056 ulasan 6/10 Kamar
  • 861 ulasan 8/10 Pelayanan
  • 25 ulasan 7.2/10 Internet
  • 512 ulasan 5/10 Kebersihan
  • 281 ulasan 5.7/10 Sarapan
  • 248 ulasan 6/10 Kesepadanan nilai
  • 153 ulasan 3.8/10 Makanan

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