Mercure Sydney Bankstown bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.165 ulasan

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Deskripsi

Keistimewaan hotel

  • Akses ke semua restoran Sports Club, bar, gym, ruang pertemuan, teater, dan area bermain anak

  • Akses mudah ke berbagai tempat hiburan dan Sydney Olympic Park Stadium

  • Semua kamar dilengkapi AC, dapur kecil, dan TV Chromecast

  • Tempat parkir bawah tanah aman dan gratis

  • Wajib menunjukkan ID yang valid ke saat check-in (aturan oleh Bankstown Sports Club).

Akomodasi kami

Lokasi hotel

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.92013, 151.03275

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok

Sarapan

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.165 ulasan

Peringkat TripAdvisor  3.5/5  20 ulasan

Enter at your own risk !!!

Catatan Tripadvisor 1.0/5

AaliyahElOzone Keluarga - Ulasan TripAdvisor tersertifikasi

I’d rather try crossing the border than stay here. Absolutely filthy each and every stay. Never again. Blood stains, urine stands, semen stains on bedding, Lysol clippings under couch cushions and bugs in their beds,dust everywhere, but don’t complain as they will ask you to find alternative accommodation. Absolutely filthy Strip your beds and pillows This ‘establishment’ is a health and hygiene risk.

Thanks for sharing your feedback and it's disappointing to hear about your experience and that each experience you have with us doesn't improve. I'll look into the issues you mentioned and make sure they get sorted out with our Housekeeping team. I appreciate your honesty.

Excellent Reception and Reservations Team. Thank You.

Catatan Tripadvisor 5.0/5

TravellerMatt69 Solo travel - Ulasan TripAdvisor tersertifikasi

Excellent hospitality, from start to finish. Thanks, in particular, to Sacha and Youi for the warm and caring welcome. Likewise to Nam and Kevin for the service at checkout. The room was clean, comfortable and quiet, being on Floor 10. I do understand how guests may feel needing to log into the Sports Club for access to the hotel lift. For me, as a member of the Sports Club, was not as out-of-the-way. Congratulations to the hotel staff for such a warm stay.

Under Par experience

Catatan Tripadvisor 3.0/5

Hayley P Ulasan TripAdvisor tersertifikasi

Such a disappointment. The hotel rooms are run down, the water pressure in the grotty shower was basically like someone was drooling on me. Very small cupboard space and no room service for food or drinks. The views are rather lovely and it’s only saving grace was the friendly and very helpful reception staff and the fact it’s in the Bankstown Sports Club which offers an escape.

Dear 527hayleyp, I'm truly sorry to hear about your disappointing experience during your recent stay with us. Providing comfortable accommodations and excellent service are top priorities for us, and it's disheartening to learn that we fell short of meeting your expectations. I apologise for the issues you encountered with the condition of the room, water pressure, and lack of room service. Your feedback is invaluable, and I assure you that we will address these concerns internally to ensure that necessary improvements are made to enhance the quality of our accommodations and services. I'm glad to hear that you found our reception staff friendly and helpful, and that you enjoyed the views and the amenities offered by Bankstown Sports Club. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to better serve you in the future. Kind regards, Jack H Mercure Sydney Bankstown

Stranger things

Catatan Tripadvisor 2.0/5

graydon g Ulasan TripAdvisor tersertifikasi

Could had been better seem very strange to have to gambling and always have to show a pass everytime you got off work and wanted to sleep cleaning could have been better with seen dusted. Only one working elevator so if your in a rush be prepared to wait. Great location to attend work on time

Dear graydong2020, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations and that you encountered some issues during your stay. We apologise for any inconvenience caused by the need to show a pass every time you returned to the hotel. Your feedback is valuable, and we will review the security procedures to ensure they are within the Clubs NSW Legislation while also being guest-friendly. Additionally, we regret that you found cleanliness to be lacking, and we will address this with our housekeeping team to ensure all areas are thoroughly cleaned and dusted. Regarding the elevator situation, we understand how frustrating it can be to wait, especially when in a rush. We will work to address any maintenance issues promptly to ensure smooth operation of our facilities. We're glad to hear that our location was convenient for attending work on time, but we regret that other aspects of your stay fell short. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm Regards, Jack H

Great stay

Catatan Tripadvisor 5.0/5

PeterG873 Couples - Ulasan TripAdvisor tersertifikasi

We’ve tried every hotel in south western Sydney and we keep coming back here (over 20 times). Rooms are fine and quiet. The staff are very pleasant. Sasha and Kevin do a great job with their team. Plenty of free parking downstairs. Situated as part of Bankstown Sports Club so there are plenty of good quality restaurants downstairs. Wifi and chrome cast is patchy but aircon is good and everything is clean. Recognition for Accor members is good. Welcome drink is water. Sometimes we get chocolates and we always get upgraded (thanks guys). See you next week.

Dear PeterG873, Thank you for choosing to stay with us, your loyalty and for taking the time to share your wonderful feedback. We're thrilled to hear that you've had a great stay with us over 20 times! It's fantastic to know that you find our rooms comfortable and quiet, and we appreciate your kind words about our staff, especially Sasha, Kevin, and the team. We're delighted that you enjoy the convenience of our location within Bankstown Sports Club and the variety of quality restaurants. We apologise for any inconvenience with the wifi and Chromecast and appreciate your understanding. Your loyalty as Accor members is highly valued, and we're glad to hear you've experienced the benefits. We look forward to welcoming you back for another enjoyable stay next week and appreciate your ongoing support. Best regards, Jack Hamilton Mercure Sydney Bankstown

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 527 ulasan 9.4/10 Lokasi
  • 803 ulasan 6.8/10 Kamar
  • 656 ulasan 7.9/10 Pelayanan
  • 11 ulasan 7/10 Internet
  • 353 ulasan 6.6/10 Kebersihan
  • 324 ulasan 7.2/10 Fasilitas
  • 171 ulasan 8.4/10 Makanan
  • 75 ulasan 6/10 Sarapan

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