Mövenpick Hotel Windhoek 4 stars

Customer review rating (ALL Rating) 3.8/5 79 reviews

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Mövenpick Hotel Windhoek - Image 1
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Mövenpick Hotel Windhoek - Image 4
Corner of Auas And Aviation Road, Windhoek, Namibia, 10005 WINDHOEK, Namibia

Description

Hotel extras

  • Just 500 meters from Eros Airport and 40 minutes from Hosea Kutako International Airport.

  • Offers 130 premium and spacious rooms catering to both business and leisure travelers.

  • Multiple on-site dining options serving diverse local and international cuisines.

  • Facilities include a pool, gym, and spa for guest relaxation and well-being.

  • Largest conference venue in Namibia, capable of hosting both large and smaller events.

Our accommodation(s)

Hotel location

Mövenpick Hotel Windhoek

Corner of Auas And Aviation Road, Windhoek, Namibia
10005 WINDHOEK
Namibia

GPS:-22.59775, 17.08242

Telephone
Fax +264 61 223 017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  79 reviews

Comfortable Stay

Customer review rating 3.5/5

Hannes Business - Confirmed reviews ALL

Comfortable room and well situated. Areas for improvement: At check in there was a problem with payment then they suddenly "discovered" the email that all will be directly paid. I had to ask for more water and coffee in the room as 1x bottle and 2x decaf sachets (which I do not drink) was insufficient. The medium steak I ordered from the restaurant was well done and tough. The pizza the second evening was excellent. The transport back to the hotel had the time completely wrong, but the front desk quickly fixed it.

Good day Hannes Thank you for staying with us. Thank you for taking time to give feedback on your stay with us. We are happy to hear you had an excellent stay with us. We will inform all concerned department of you feedback Our team work very hard to make sure you have only the best to offer to you. As you may have seen we are busy with refurbishments at the Movenpick hotel and we look forward to hosting you again, with our refurbed property. Best regards, Guest relation agent Michaela

I have to command you for your hotel staff. Their service is exceptional

Customer review rating 5.0/5

Abi K. Business - Confirmed reviews ALL

I've never felt more safe and well taken care of as when I stayed at your hotel. All your staff greeted me with a warm smile every day. I appreciate every single one of the for the care and passion they put into their work. You can tell they care about their service and they are happy to be in their roles. I have a special place in my heart for your night restaurant staff at the main hotel. What an extraordinary team! I wish them all well and truly hope I will see them again. My room was always serviced every day when I returned from working at the conference and I truly appreciate that, as I'm sure it can't have been easy due to my messiness. Thank you. The receptionists at both hotel desks were wonderful and extremely helpful whatever my needs; please extend to them my gratitude and apologies for forgetting to return my room key. To the team assisting us at the conference, Sergio, Henrik and their colleagues were sensational! Such amazing people. Swift in their actions and accomodating to perfection. Please offer them my friendly fairwell as sadly I didn't have time to get back to the conference building to offer my goodbyes and well wishes. I truly enjoyed my 13 day stay at this hotel and everyone felt like family. I honestly felt at home there and really got to know the grounds well. I miss my very late night gym sessions and I appreciate the staff letting me stay there to run on the treadmill well into the early hours of the morning. I hope to dawn upon your grounds again. Thank you all With love from Abi K. (room 65) of the Macure hotel.

Good day Abi K. Thank you for staying with us. Thank you for taking time to give feedback on your stay with us. We are happy to hear you had an excellent stay with us. We will inform all concerned department of you feedback Our team work very hard to make sure you have only the best to offer to you. As you may have seen we are busy with refurbishments at the Movenpick hotel and we look forward to hosting you again, with our refurbed property. Best regards, Guest relation agent Michaela

Comfortable and effieciently run by very helpful staff.

Customer review rating 4.5/5

John W. Couples - Confirmed reviews ALL

The staff were consistently pleasant and helpful. The pool at the Movenpick was good. Breakfasts were excellent. Dinner in the restaurant and also the outdoor pizza were very enjoyable. The hotel is some way out of town but it was easy to get a taxi in and back. It's well worth visiting the Ministry of Mines Exhibition just over the road - we though it would be dull but it was very interesting (and free) And I loved the Namibia-themed canvases in the public rooms and bedrooms.

Good day John W Thank you for staying with us. Thank you for taking time to give feedback on your stay with us. We are happy to hear you had an excellent stay with us. We will inform all concerned department of you feedback Our team work very hard to make sure you have only the best to offer to you. As you may have seen we are busy with refurbishments at the Movenpick hotel and we look forward to hosting you again, with our refurbed property. Best regards, Guest relation agent Michaela

satisfied

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Carpets are old and dirty. Beds were uncomfortable. Towles are old and needs to be replaced.

Dear Esteemed guest, Thank you for taking the time to leave a review following your stay at our hotel. We regret that your experience did not meet your expectations and apologize if any of our staff caused discomfort during your stay. We strive to provide all of our guests with a pleasant experience, and we are disappointed that this did not reflect in your experience. At Mercure Hotel Windhoek, we value the comfort and satisfaction of each of our guests as the highest priority. We take all feedback seriously and use it to constantly improve our service and facilities. We thank you again for taking the time to share your review with us. Sincerely, Guest relations agent, Michaela

Enjoyed the stay !

Customer review rating 4.0/5

Alet B. Friends - Confirmed reviews ALL

The overall experience was good, staff is super friendly, make you feel at home. The beds are a bit hard, and the warm water was luke. Other than that, I enjoyed my stay and would definitely stay there again.

Good day Alet B. Thank you for staying with us. Thank you for taking time to give feedback on your stay with us. We are happy to hear you had an excellent stay with us. We will inform all concerned department of you feedback Our team work very hard to make sure you have only the best to offer to you. As you may have seen we are busy with refurbishments at the Movenpick hotel and we look forward to hosting you again, with our refurbed property. Best regards, Guest relation agent Michaela

Other web-users rate our hotel

  • 72 reviews 7.3/10 Location
  • 183 reviews 6.1/10 Room
  • 199 reviews 7.9/10 Service
  • 29 reviews 3.3/10 WiFi
  • 119 reviews 7.2/10 Food
  • 89 reviews 8.3/10 Breakfast
  • 85 reviews 5.9/10 Comfort
  • 73 reviews 4.8/10 Amenities

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Mercure Hotel Windhoek 3 stars

Customer review rating (ALL Rating) 4.2/5 (255 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.