BERDS Chisinau Mgallery Hotel Collection

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BERDS Chisinau Mgallery Hotel Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 67 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Discover an authentic journey into Moldovan historcial culture and local traditions

  • Organic materials, warm colors in rooms offer a plush comfort to unwind and feel privileged

  • Fresh, local ingredients and fine wine selection make visits to our restaurant unforgettable

  • Take time off and indulge and SPA by BERD'S

  • Enjoy an elegant and magnificent breakfast

Hotel location

BERDS Chisinau Mgallery Hotel Collection

12 Dimitrie Cantemir Blvd
2001 CHISINAU
Moldova

Telephone +373 22 022 222

Fax +373 22 022 222

Contact email

  • By plane

    CHISINAUINTAIRPORT At 12km / 7 miles

  • By train

    CHISINAU RAILWAY ST At 1.2km / 0.75 miles

GPS:47.0174128, 28.8542239

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

MEZZO

Innovative, contemporary and comforting, Mezzo restaurant is a fresh take on the Italian traditions with an international touch. Each season our menu changes so that we ensure that only the finest and freshest seasonal ingredients are used in our dishes.

Our accommodation(s)

BERD'S Chisinau MGallery offers several rooms and suites categories reflecting the symbiosis between Moldavian heritage and Italian luxury. Every guest room is featuring a warm atmosphere, elegant furniture and exclusive decorations of local artists. All our rooms, which measure not less than 25 sq m, feature an individual air conditioning and illumination, free WIFI, LCD television, a safe and a minibar. The rooms are fully equipped to entertain visitors, whether they would like to work or relax.

Our guest reviews

Our guest reviews for
BERDS Chisinau Mgallery Hotel Collection

100% genuine reviews from our guests

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ALL Rating  4.8/5  67 reviews

Very nice Hotel ,

Customer review rating 5.0/5

Marks Business - Confirmed reviews ALL

Stay many times , always best service . Very nice .

Dear Mark B., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Oasis away in a storm

Customer review rating 4.5/5

G. Business - Confirmed reviews ALL

Excellent hotel, great staff - super helpful

Dear BLAIZE G., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the recommendations concerning the breakfast. Together with out Executive Chef we will see how we can improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

So comfortable

Customer review rating 4.5/5

P. W. Business - Confirmed reviews ALL

Nice hotel, room large and very comfortable, restaurant is top. Excellent. Just one negative point : traffic is very noisy (room on street side)

Dear Wantiez P., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We'd like to confirm that you were given an upgrade to Signature Suite, as you have booked initially a Spectacular room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Great stay. Wonderful stuff. Good kitchen.

Customer review rating 5.0/5

E. Solo - Confirmed reviews ALL

Modern and individual design but bad noise isolation.

Dear ALEXEEV E., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will note your preference of having a quite room and we'll do everything possible to offer it to you at your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

This is perfect hotel and the stuff always do the best .

Customer review rating 5.0/5

Mark Business - Confirmed reviews ALL

You stuff is the best , i stay with you every 1-2 mons and enjoy very much , always getting fast response and best service .

Dear BLATS M., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

satisfied

Customer review rating 4.5/5

Yann Couples - Confirmed reviews ALL

hotel was exactly as expected with a lot to explore (spa/sauna)

Dear Yann C., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Customer review rating 4.5/5

Emil Business - Confirmed reviews ALL

nice , polite staff, clean room, good breakfest

Dear EMIL L., We very much appreciate your comments regarding your stay at the BERD'S Chisinau MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

best relaxation experience- dine wine spa

Customer review rating 5.0/5

Diana B. Couples - Confirmed reviews ALL

We loved our trip to the BERD's, it was exactly what i needed. We had an amazing room with jacuzzi, which we loved. You have everything you need in the hotel, food, drinks, an amazing lounge, spa, nail/hair saloon, you can pamper yourself. I loved that everything was just one floor away.

Dear Diana B., We very much appreciate your comments regarding your stay at the BERD'S Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Good stay

Customer review rating 5.0/5

Konstantin Business - Confirmed reviews ALL

no

Dear Konstantin K., We very much appreciate your time in completing our satisfaction survey. It is always a pleasure to see that our guests enjoy their stay at our hotel and are likely to recommend it to others. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Exclusive hotel

Customer review rating 4.5/5

Johann G. Solo - Confirmed reviews ALL

Unbelievable service at the hotel

Great Gem of a hotel right in the centre

Customer review rating 4.0/5

Glyn B. Business - Confirmed reviews ALL

Stayed 2 weeks on business. I was well looked after, room was great. Cleaning staff excellent, front desk accommodating.

Short but pleasant

Customer review rating 5.0/5

Shaun Business - Confirmed reviews ALL

Very comfortable stay and kind service

Dear SAFRAZ RIAZ S., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Very nice hotel

Customer review rating 4.0/5

Anonim Solo - Confirmed reviews ALL

nice boutique hotel, i liked very much the restaurant , sanitizer in all the hotel, cleaning could have been better

Stimată Doamnă Crăescu, Mulțumim pentru timpul acordat îndeplinirii acestui chestionar și pentru aprecierile și comentariile Dumneavoastră. Am remarcat comentariul Dumneavoastră privind curățenia în hotel. Vom aprecia dacă ne veți oferi mai multe detalii pentru a cunoaște cu exactitate ce măsuri trebuie întreprinse pentru ca acest serviciu să fie îmbunătățit. Rămânem în așteptarea unui răspuns :) Vă așteptăm cu mare drag și data viitoare când veniți la Chișinău. Cu deosebit respect, Tatiana Istrati Manager General

I only like the room

Customer review rating 3.5/5

Golfzilla B. Couples - Confirmed reviews ALL

Nothing much special about this place. But the room is cozy and nothing more. Receptions are professional at first when I check in and later next day is unfriendly males receptions. If you looking for good room and nothing else, I recommend !

Dear KOMKICH P., Thank you for taking the time to complete our survey and share your experience at BERD'S Chisinau MGALLERY with us. We're deeply sorry our service did not meet your expectations. As suggested, we'll provide more trainings to our associates in order to ensure the expected level of guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be more pleasant and relaxing. Sincerely, Tatiana Istrati General Manager

Comfortable stay with helpful staff

Customer review rating 4.0/5

Cj Couples - Confirmed reviews ALL

A terrible start to the trip - arrived Saturday evening and there was an incredibly loud party going on in the hotel reception which had been turned into a dance floor. We had to enter the hotel via a back door (the main hotel entrance was for party guests) and then could not hear a single thing the receptionist was telling us. I was so upset by this start to our stay and was on the verge of cancelling it before we got to our room, and moving immediately to The RadissonBlu. This was not the McGallery experience I had booked for my holiday to Moldova. Luckily the party could not be heard in our room, and all evidence of it had been removed when came down to breakfast on the Sunday, Our room was spacious and comfortable with lovely products in the bathroom. Bed was extremely comfortable and bed linen was high quality. The staff were v helpful in pointing out where we might go and provided a map and tips. George in particular, was very charming and helpful - he was working in the breakfast room throughout our stay. Breakfast was high quality but limited in choice (It was v strange to have no fruit option) and we were sick of it by Day 3. When I asked for some fruit as an alternative George spoke to the kitchen and brought out a bowl of fruit salad. Hotel is actually really lovely but a little bit out of the centre - but still no problem for us to walk everywhere. We enjoyed our stay after the dreadful ‘welcome’ and would return to Berd’s if in Chisinau again.

Dear Christopher J., Thank you for taking the time to fill in our survey and share with us you experience at BERD'S Chisinau MGallery Hotel Collection. We are deeply sorry for the welcome you've experience at our hotel. It was an event with a very special occasion, but we can assure you that it also was the first and the last one of this type. Once again please accept our apologies. Also, we're very sorry that you didn't had the chance to enjoy our welcome drink at Mezzo Bar. The Welcome Drink Voucher is usually given at check in or placed in the room, if you didn't use it, it means it was our miss. We'll make sure to avoid such mistakes for the future by providing more training to our front desk associates. We appreciate your comments about our breakfast selection. We'll take it into consideration as we're now planning to renew our menus. George is a true professional and we're very happy to hear he took good care of you :) We really hope to see you on our property whenever you're back in Chisinau! Kindest regards, Tatiana Istrati General Manager

Great experience

Customer review rating 5.0/5

Natalia N. Couples - Confirmed reviews ALL

It was everything great, i loved the experience and I want to repeat!

Dear NATALIA N., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

Feel like at home

Customer review rating 4.5/5

Eugene Business - Confirmed reviews ALL

It is always nice coming back to BERD's Excellent rooms Very good restaurant with perfect food and best wines!

Dear IEVGEN Z., We very much appreciate your comments regarding your stay at the BERDS Chisinau Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Istrati General Manager

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