Mondrian Hong Kong 5 étoiles

Note Avis clients (Note ALL) 4.7/5 3 447 avis

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Mondrian Hong Kong - Image 1
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8A Hart Avenue, Tsim Sha Tsui, 0 HONG KONG, Hong Kong, Chine

Description

Les plus de l'hôtel

  • Vue panoramique sur le port de Victoria

  • Découvrez une destination culturelle vibrante à Tsim Sha Tsui

  • Un voyage culinaire

  • Améliorez votre bien-être

  • Programmation culturelle et design

Nos hébergements

Localisation de l'hôtel

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
0 HONG KONG
Hong Kong, Chine

GPS:22.297716, 114.174763

Téléphone
Fax +852 3550 0340

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  3 447 avis

Note Avis clients 4.5/5

Maxime L. En famille - Avis confirmés ALL

Superbe hôtel, très bien situé, rénové avec goût et avec une vue imprenable. Équipes très sympathiques (accueil et petit déjeuner en particulier) et aux petits soins excepté au bar Avoca. Seul petit bémol : pas de toilette ou d’espace lounge dans le hall d’entrée qui est un peu impersonnel.

Dear Maxime L., Thank you for choosing Mondrian Hong Kong and for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you enjoyed our trendy atmosphere, tasteful renovations, and the breathtaking views our hotel offers. It is also wonderful to know that our reception and breakfast teams made such a positive impression with their friendly and attentive service. However, I have noted your comments regarding your experience at Avoca, as well as your feedback concerning the lobby area. We strive to provide a consistently high level of service across all our venues, and I will be sharing your observations with our bar management team to ensure we are meeting the expectations of all our guests. Regarding the lobby facilities and lounge space, we appreciate your honest perspective as it helps us understand how we can further refine our guest arrival experience and the overall functionality of our public spaces. Thank you once again for your patronage, and we look forward to the pleasure of welcoming you back for an even more seamless stay in the near future. Warm regards, Hyde Sit Mondrian Services Manager

Note Avis clients 4.5/5

Frederic C. Voyage solo - Avis confirmés ALL

retour à Hong Kong 8 ans d’absence je remarque que cet établissement est dans le building de l’ancien panorama by rhombus dans lequel j’ai sejourné en 2013 mais ca n’a plus rien à voir l’hôtel est de belle facture il a été complètement rénové

Dear Frederic C., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you for taking the time to share such detailed and thoughtful feedback regarding your recent stay with us. We are delighted to hear that you found your stay very comfortable and that you appreciated the complete renovation of our establishment, especially noting the transformation from its previous incarnation as the Panorama by Rhombus. We are particularly pleased that your Platinum status allowed for an upgrade to a magnificent Executive room with a partial Victoria Harbour view, and that you enjoyed the associated benefits, including breakfast. It is also wonderful to know that our team members, Steve Yoyolu, our housekeeping and reception, contributed positively to your satisfaction. We will be sure to pass on your kind words to them, as they will be very encouraged by your recognition. We are also glad that your welcome amenity met your expectations and that your room upgrade exceeded them. We sincerely apologize for the inconvenience you experienced with the early check-in. While we always strive to accommodate our Platinum guests, early check-in is indeed subject to availability, and we regret that we could not provide your room earlier than 14:30-15:00 on this occasion, despite your arrival at 12:30. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Your feedback is invaluable as we continuously review our services and policies. We are also sorry to learn that your welcome drink fell below your expectations. We aim to provide a delightful experience from the moment you arrive. We also appreciate you highlighting the inaccessibility of the hotel bar in the evening. This is valuable information, and we will share with our food & beverage team for them to look into ways to improving accessibility and service hours for our guests. Your insights are crucial for our continuous improvement, and we truly value your honest observations. We hope that despite these points, you had an overall enjoyable return to Hong Kong after eight years. We look forward to welcoming you back and providing you with an even more seamless and exceptional experience on your next visit. Sincerely, Ahmed Javiz Duty Manager

Note Avis clients 5.0/5

Hy T. N. Voyage solo - Avis confirmés ALL

3 eme visite en - d’un an. C’est toujours très agréable de se sentir un peu comme à la maison. Merci à Kelvin et Gérald pour leur hospitalité 🙏

Dear Hy T. N., Thank you very much for your continued loyalty and for choosing Mondrian Hong Kong for your third visit within the past year. It is truly a pleasure to welcome you back to what we hope feels like your "home away from home." We are delighted to hear that you enjoyed our excellent location and the design of your room. Most importantly, I would like to thank you for recognizing Kelvin and Gerald. Providing warm and genuine hospitality is at the heart of what we do, and I will be sure to share your kind words with them personally. Such recognition from a returning guest is the greatest reward our team can receive. If you have a moment, we would be honored if you could share your experience on TripAdvisor. Your feedback as a frequent guest is incredibly valuable to us and serves as a wonderful guide for other travelers looking for a consistent and welcoming experience in Hong Kong. https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html Thank you once again for your wonderful support. We look forward to welcoming you back for your next visit very soon. Yours sincerely, Hyde Sit Mondrian Services Manager

Note Avis clients 5.0/5

Frank S. En couple - Avis confirmés ALL

Nous avons passé 6 nuits au MONDRIAN Hong-Kong pendant le nouvel an chinois. 1) Avec leur aide, nous avons pu acheter des billets pour assister à la Grande Parade du 17/02, 2) Nous avons été accueilli par Stéphane, qui parle français et qui a pu répondre à toutes nos questions concernant les fêtes du Nouvel An, 3) L'hôtel se trouve à quelques dizaines de mètres de la sortie N1 du métro (par ascenseur) et à une dizaine de minutes à pieds de l'embarcadère du ferry, ce qui est très pratique pour toute les visites de la ville 4) Nous avons logé en Suite avec une vue exceptionnelle sur Hong-Kong et un ascenseur ne desservant que les étages des suites et les restaurants (gain de temps +++) 5) La restauration est très bonne, originale et soignée à l'Avoca où nous avons diné une fois - Le petit-déjeuner est aussi servi à l'Avoca, varié et de très bonne qualité. 6) Au 40 étage, il y a une terrasse ouverte permettant d'admirer Hong-Kong de jour comme de nuit, Merci à toutes les équipes pour leur service et leur disponibilité. Nous reviendrons sans aucun doute dans cet hôtel lors de notre prochain séjour à Hong-Kong

Dear Frank S., Thank you very much for choosing Mondrian Hong Kong for your stay during Chinese New Year. We are truly delighted that you enjoyed your experience with us and that our team, facilities, and location contributed positively to your visit. Your kind recognition of our colleagues, appreciation of our suite experience, dining at Avoca, and the panoramic views from our upper floors mean a great deal to us. It is wonderful to know that our hospitality left a lasting impression. If you have a moment, we would be grateful if you could share your experience on Tripadvisor, as your feedback greatly supports our team and assists future travellers. https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html We sincerely look forward to welcoming you back on your next visit to Hong Kong. Warm regards, Hyde Sit Mondrian Services Manager

Note Avis clients 4.5/5

Olivier P. En couple - Avis confirmés ALL

Le Check in a été long et laborieux et aucune priorité n’est donnée aux membres All (je suis platinium)

Dear Olivier P., Thank you very much for taking the time to share your feedback regarding your recent stay at Mondrian Hong Kong. We are delighted to know that you appreciated our convenient location and the beautiful views offered from our guestrooms. However, I am truly sorry to learn about the long and challenging check‑in experience you encountered. Please rest assured that your comments have been shared with our Front Office leadership for review and ensure that our ALL members receive the dedicated attention. We truly value your loyalty and hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay. Should your travels bring you to Hong Kong again, please feel free to contact us directly, we would be more than happy to assist further. Warm regards, Hyde Sit Mondrian Services Manager

D'autres internautes évaluent notre hôtel

  • 3 158 avis 9.7/10 Site
  • 3 691 avis 8.4/10 Chambre
  • 3 846 avis 8.9/10 Service
  • 27 avis 9.1/10 Internet
  • 1 775 avis 9.1/10 Ambiance
  • 1 259 avis 5/10 Confort
  • 1 227 avis 7.1/10 Installations
  • 1 132 avis 9.2/10 Propreté

Dispensé par Trustyou

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