Mondrian Hong Kong 5 étoiles

Note Avis clients (Note ALL) 4.7/5 2 875 avis

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Mondrian Hong Kong - Image 1
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8A Hart Avenue, Tsim Sha Tsui, 0 HONG KONG, Hong Kong RAS, Chine

Description

Les plus de l'hôtel

  • Vue panoramique sur le port de Victoria

  • Découvrez une destination culturelle vibrante à Tsim Sha Tsui

  • Un voyage culinaire

  • Améliorez votre bien-être

  • Programmation culturelle et design

Nos hébergements

Localisation de l'hôtel

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
0 HONG KONG
Hong Kong RAS, Chine

GPS:22.297716, 114.174763

Téléphone
Fax +852 3550 0340

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  2 875 avis

Note Avis clients 4.0/5

Corneille G. Entre amis - Avis confirmés ALL

L’hôtel est relativement récent. J’ai adoré ma chambre située au 22 étage, offrant une belle vue sur la baie VICTORIA.

Dear Corneille G., Thank you for your feedback on your recent stay. We appreciate your insights, which are vital for our continuous improvement. We are delighted that you enjoyed our convenient location and the stunning view of Victoria Harbour from your room. As a new property, we aim to offer modern and comfortable accommodations to enhance our guests' experience. We apologize for the inconvenience caused by the malfunctioning room lock and the crowded breakfast environment. We are addressing these issue to prevent future occurrences. Regarding the availability of bottled water, as we are committed to sustainability and have replaced bottled water with water dispensers to minimize our environmental impact. We appreciate your understanding and support as we strive to balance environmental responsibility with your convenience. Lastly, thank you for your positive comments about our friendly staff, we will definitely share your appreciation with the team. We look forward to welcoming you back very soon. Warm regards, Hyde Sit Mondrian Services Manager

Note Avis clients 4.0/5

Ellen T. A. En couple - Avis confirmés ALL

Hôtel très bien situé, personnel jeune et sympathique. Par contre la chambre est très petite…

Dear Ellen T. A., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be well-located and that our young and friendly staff made a positive impression on your stay. We also appreciate you bringing the size of the room to our attention. We understand that room dimensions can be a significant factor in guest comfort, and we regret if this aspect did not fully meet your expectations. Our hotel offers a variety of room categories, and we would be happy to assist you in selecting a more spacious option such as Premier room and Suite for any future visits. Your comments are invaluable to us as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back again soon and provide you with an even more comfortable stay. Warm regards, Hyde Sit Mondrian Services Manager

Note Avis clients 5.0/5

Thierry K. Professionnel - Avis confirmés ALL

Superbe hotel. Accueil et services très haut niveau avec une vue imprenable sur HK centrale

Dear Thierry K., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay and had a positive experience with our service and views of Hong Kong. It’s particularly rewarding to know that you found our entire team to be exceptional, and I will be sure to pass on your compliments to everyone, especially RAS. Your encouragement motivates us to maintain our high standards. It would be absolutely amazing if you could spread the love on TripAdvisor! Your recommendations can give the travelers around the world a taste of the Mondrian Hong Kong magic and help them plan an unforgettable trip. Simply visit our TripAdvisor page to leave a review and let your words work their magic! Thank you again for your kind words. We look forward to welcoming you back soon! Sincerely, Ahmed Javiz Duty Manager

Note Avis clients 3.0/5

Robert T. En couple - Avis confirmés ALL

L’établissement bénéficie d’un emplacement exceptionnel au cœur de Kowloon / TST, à quelques mètres du métro. Quartier très animé, entouré de commerces, bars et restaurants. Chambre au design assumé, avec une vue remarquable sur le port, tout comme le toit-terrasse (rooftop) qui offre un panorama spectaculaire sur Hong Kong. En revanche, le rapport qualité-prix est clairement en dessous des attentes pour un hôtel affiché dans cette catégorie. La volonté d’instaurer une atmosphère décontractée (casual) ne doit pas conduire à une forme d’indifférence. Le stress très perceptible à la réception donne l’impression que le client n’est plus qu’un dossier (case) à traiter, tant à l’arrivée qu’au départ. Une approche étonnamment distante pour un établissement de ce niveau. La réception, au design marquant mais très réduite, engendre une gestion complexe des arrivées et départs, accentuée par des ascenseurs insuffisants aux heures de pointe, contrainte structurelle difficile à ignorer. Dans la chambre, l’espace est restreint mais compréhensible compte tenu de la localisation. En revanche, la conception de la douche doit être revue en priorité : fuites d’eau systématiques rendant la salle d’eau dangereusement glissante, nécessitant de nombreuses serviettes supplémentaires simplement pour éviter un incident. En résumé : localisation idéale pour les amateurs d’une vie urbaine dense, vue sur le port véritablement remarquable, mais expérience globale en nette demi-teinte. Nous avons finalement choisi de nous rapatrier au Aki, plus en adéquation avec nos attentes. Établissement à fort potentiel, mais qui nécessite des corrections concrètes sur les facilités en chambre et sur la gestion de la clientèle. À ce stade, il s’apparente davantage à un 04 étoiles ++ porté par sa vue et son emplacement, qu’à un 05 étoiles en termes de service et de confort opérationnel. --- The hotel benefits from an exceptional location in the heart of Kowloon / TST, just a few meters from the MTR station. Very lively neighborhood, surrounded by shops, bars and restaurants. The room features a strong design identity, with a remarkable view over the harbour, as does the rooftop which offers a truly spectacular panorama of Hong Kong. However, the value for money falls clearly below expectations for a hotel presented in this category. While a relaxed (casual) atmosphere can be appreciated, it should not translate into a sense of detachment. The very noticeable stress at the front desk gives the impression that the guest becomes nothing more than a file or a case to process, both at check-in and check-out. Surprisingly distant approach for this level of hospitality. The reception area, visually striking yet extremely reduced in size, creates operational complexity during peak arrival and departure times, further challenged by the insufficient number of elevators, a structural limitation that cannot be overlooked. Inside the room, the space is limited but understandable considering the location. However, the shower design urgently requires review: persistent water leakage turning the bathroom floor into a slippery zone, forcing the use of multiple towels simply to prevent an accident. In short: ideal location for those seeking an intense urban environment, truly impressive harbour view, but an overall experience that remains uneven. We eventually moved to the Aki, which aligned better with our expectations. A property with strong potential, but requiring concrete improvements regarding in-room facilities and guest management. At this stage, it is more accurately positioned as a high 04-star (04*++) for its view and location, rather than a true 05-star in terms of service and operational comfort.

Dear Mr. T., Thank you for choosing Mondrian Hong Kong, and for sharing your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our exceptional location in the heart of Kowloon/TST, as well as the striking design and remarkable views from your room and our rooftop terrace. We sincerely apologize for the aspects of your experience that did not meet your expectations. Your comments regarding the reception service and the check-in/check-out process have been noted and will be addressed with our management team to ensure improvements are made. We strive to create a welcoming environment, and it's clear we fell short in this instance. We also appreciate your insights on the shower design and the challenges with the elevators. These are important details, and your feedback will help us prioritize necessary changes. While we're delighted that you found value in our location and views, we regret that other elements of your stay did not align with your expectations of a five-star experience. Your thoughts will certainly guide us as we work to enhance our facilities and services. We hope to have the opportunity to welcome you back in the future, where we can provide you with the improved experience you deserve. Best regards, Sam Tan Duty Manager

Note Avis clients 4.0/5

Bernard M. En famille - Avis confirmés ALL

Magnifique hôtel ultra moderne au cœur de la ville avec des chambres avec vu à couper le souffle

Dear Bernard M., Thank you for taking the time to share your feedback about your stay with us. We're thrilled to hear that you appreciated our exceptional location in the heart of the city, the ultra-modern design of the hotel, and the breathtaking views from our rooms. It's also wonderful to know that the service at our 38th-floor restaurant Avoca exceeded your expectations with its exemplary smiles and friendliness, we'll be sure to pass on your compliments to the team. However, we regret to learn that the noise in the lobby and the check-in procedures disrupted your experience. Music is an essential element of Mondrian brand culture, we aim to create a vibrant atmosphere, but we understand that this should not come at the expense of our guests' comfort. We will review our lobby setup and check-in process to find ways to improve the arrival experience. We value your insights and appreciate you bringing these issues to our attention. Please know that we are committed to continuously to improve and provide our guests with the highest level of satisfaction. We hope to have the opportunity to welcome you back soon for an even more exceptional stay. Best regards, Hyde Sit Mondrian Services Manager

D'autres internautes évaluent notre hôtel

  • 2 842 avis 9.7/10 Site
  • 3 342 avis 8.3/10 Chambre
  • 3 536 avis 8.9/10 Service
  • 26 avis 9.1/10 Internet
  • 1 700 avis 9.2/10 Ambiance
  • 1 110 avis 7.2/10 Installations
  • 1 022 avis 9.1/10 Propreté
  • 681 avis 8.2/10 Repas

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