Mercure Sunshine Coast Kawana Waters 4,5 gwiazdki

Ocena na stronie TripAdvisor 4.5/5 Liczba opinii: 437

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Opis

O hotelu

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

Nasze pokoje

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Lokalizacja hotelu

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

Pozycja GPS:-26.746001, 153.116362

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena TripAdvisor  4.5/5  Liczba opinii: 437

Not very good this time

Ocena na stronie TripAdvisor 2.0/5

Smeetla Opinia zatwierdzona w TripAdvisor

Stayed here several times (most recently in December) and it was great. We had lunch (and dinner) in the restaurant On that occasion the room was fine. Arrived today 29 Feb, stood waiting at reception for 15 minutes before Pauline attended to us & the other 7 checkins. The room literally stank ! Smelled of sewerage. They sent a fellow to clean out the drain, he acknowledged that it was a problem & spraying would have minimal effect. Aside from this, the whole room already stank, so we went back to reception & said we were not staying in that room. 2 things… this is an Accor 4.5 star property. They no longer do lunch, this room did not just start smelling rank today, its the result of poor overall maintenance. As Accor+ members we expect the advertised benefits to be available & not be told at reception, it’s not their problem!!!

Dear Smeetala, We are very sorry that we didn't live up to your expectations, and as I can read it, not our either. We could have handled this much better and I can only say I'm sorry. We will take your feedback and make sure we do better in the future. We hope to see you back again so that we can show that we can do better. //John

Amazing Hotel

Ocena na stronie TripAdvisor 5.0/5

Andrew T Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Raj and the team run an awesome hotel. We stay here regularly and don't even consider staying anywhere else on the Sunshine Coast. Restaurant is excellent - Sofitel standard Location, Value, Service & Cleanliness all excellent Highly recommend this hotel

Thank you Andrew, for your kind review and for staying with us. We are really happy that you enjoyed our hospitality and look forward seeing you again sometime. //John

Good stay, bit expensive for what u get

Ocena na stronie TripAdvisor 5.0/5

honestfeedback101 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great room and best shower pressure ive had ever in a hotel 👍🏽 Clean and comfortable. The couch could do with a deep clean as had a few stains but overall is a good experience Nothing else to comment on but i have to write 200 character, how stupid is that??!

Thanks honerstfeeback101 for your nice review and for staying with us.

Service rooms and food

Ocena na stronie TripAdvisor 3.0/5

9_Mile_sniper Opinia zatwierdzona w TripAdvisor

Wildflowr restaurant has very good food, I had the pepper Crab and prawns absolutely delicious, my wife had the chicken burger and said it was very tender and great flavour. Staff on check-in and restaurant friendly and helpful. Rooms are clean and tidy. Down falls though no welcome beverages nor offer of upgrade, also no late checkout offered even though I am a gold card member. Unfortunately if you want to watch anything other than normal free to air TV you have to login to the hotels Wi-Fi and use your own phone, tablet or laptop. Overall nice place to stay, particularly if you need to stay near the hospital just down the road , To reiterate the food at the Wildflower is very good even though the drink prices are on the high side.

Thanks 9Mile Sniper, for staying with us and for the review. We are really happy that you enjoyed our restaurant and our service. Im sorry that we missed your welcome drink, you should have gotten it. If it by any chance happens again, please let us know direct so that we can rectify. Thanks again//John

Really bad Accor property

Ocena na stronie TripAdvisor 2.0/5

s4172249 Couples - Opinia zatwierdzona w TripAdvisor

Clean and spacious rooms with usb charging and smart TVs that actually work, so extra star for that. Everything else was terrible - I am Accor Gold (actually platinum now but at the time of stay) and no mention of status on check in, no welcome gift or amenity, no room upgrade despite there being better rooms available, and no one informed me of the laughably early checkout time of 10am so I had housekeeping trying to enter my room at 10.30am when I was in the shower. No offer of a late checkout either despite my status. Bar horrendously overpriced, $12 for a can of beer not even served in a glass. There are many choices of Accor property to stay on the Sunshine Coast so thanks for making my choice for my next stay an easy one - hint: it won’t be at this cheap and nasty property.

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Recenzje naszego hotelu napisane przez podróżnych

  • 223 Liczba opinii 8.5/10 Lokalizacja
  • 431 Liczba opinii 6.6/10 Pokój
  • 296 Liczba opinii 8.6/10 Obsługa
  • 10 Liczba opinii 7.9/10 Internet
  • 286 Liczba opinii 7.2/10 Komfort
  • 219 Liczba opinii 5.7/10 Czystość
  • 137 Liczba opinii 7.1/10 Jedzenie
  • 91 Liczba opinii 4.8/10 Dobra oferta cenowa

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