Mantra Mooloolaba Beach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 811

Mantra Mooloolaba Beach - Image 1
Mantra Mooloolaba Beach - Image 2
Mantra Mooloolaba Beach - Image 3
Mantra Mooloolaba Beach - Image 4
7 Venning St, 4557 MOOLOOLABA, Australia

Opis

O hotelu

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

Nasze pokoje

Lokalizacja hotelu

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

Pozycja GPS:-26.678563, 153.116972

Telefon
Faks +61 7 5452 2888

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

2 baseny

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 811

Ocena TripAdvisor  4.1/5  Liczba opinii: 4 523

Certyfikat Doskonałości 2025

Impressive reception is where it ends

Ocena na stronie TripAdvisor 3.0/5

salkirk2005 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This hotel is quite dated and could use a refresh or at least a fresh coat of paint. The bathroom is very odd, not sure how some people with less flexibility would manage stepping into and out of the spa to have a shower, at least there is a handrail to stop you careening across the floor to your doom as you climb out. My room was nice, clean yes, but had a slightly odd smell. Initially given an accessible room, I politely asked for a room change. This challenged reception, who insisted I had the room I booked. Will remember to ensure I note I don’t want or need an accessible room should I ever be back here. Bed was comfy, air con noisy - sleep challenging. Result. Cranky person for my day of business,

Dear Sally, Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your stay did not meet your expectations. Your comments regarding the decor, bathroom design, and air conditioning have been noted, and we understand how these factors can impact your comfort. Regarding the room allocation, your company booked a standard one-bedroom apartment, and there were no notes on the chargeback form indicating a preference to avoid an accessible room. We also did not receive any communication from your company requesting a specific room type. As previously explained, there were no other available rooms in the category booked, which is why we were unable to move you to another room of the same type. Since you advised that you were uncomfortable in the accessible room, we were able to move you to the next room category, which includes a spa bath, and we’re pleased you were happy to proceed after viewing the room. On a positive note, we’re glad you found the room clean and the bed comfortable. However, we regret that we were unable to meet your expectations overall and that your experience left you feeling less than well-rested for your business day. Once again, we apologise that your stay was not fully satisfactory and appreciate your feedback. Kind regards, Lynnil Assistant Manager

Clean and tidy. Central to shops, restaurants and the beach.

Ocena na stronie TripAdvisor 4.0/5

Cheryl B Couples - Opinia zatwierdzona w TripAdvisor

I always stay with your property so really love that it’s close shops and restaurants. My washing machine hose had a hole in it so flooded the whole room but your maintenance man fixed it up pretty quick. I would like to give some constructive feedback. I had the disabled room but the tiles were still slippery, maybe invest in a non slip mat for the floor of the shower.

Dear Cheryl, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments regarding the tiles with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception - Darian

Looks can be so deceiving !!!

Ocena na stronie TripAdvisor 2.0/5

Escape59470382786 Opinia zatwierdzona w TripAdvisor

Looks can be so deceiving, so do not rely on the pictures as depicted on their website ! First impressions, quick easy check in, parking, the great view from the level 14 apartment, and then the disappointment quickly followed. Very poor housekeeping, followed by the very dated and run down appearance of the apartment. Not a vacuum cleaner or mop in site to allow an interim spruce by us up during our week's stay. Here you are certainly paying for the beach front position and views , not the standard that one would expect at $914.00 a night. I understand it was peak season but very disappointing, would not recommend nor would I stay here ever again. At reception I did let them know that they should notify the owner that he should update the apartment if he expects them to let his unit at those rates. They really should not let this apartment until the it has been bought up to a reasonable standard.

Great views and convenient location

Ocena na stronie TripAdvisor 4.0/5

NMVino Couples - Opinia zatwierdzona w TripAdvisor

Very friendly and efficient staff. A lovely welcome on checking in. We chose a renovated room with sea views. Fabulous views out to sea, the room was very clean and the bed comfortable. Although it was a renovated room it still needed new carpet and did look pretty tired. Very convenient location next to Coles supermarket and some green restaurants. There was a lot of road noise when you he’d the balcony doors open. Would’ve been nice to have had a Nespresso coffee machine but otherwise had everything you needed.

Dear Vino, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Reception - Darian

Do not stay here!! Dirty, tired and over priced!!

Ocena na stronie TripAdvisor 1.0/5

Marypoppins326 Opinia zatwierdzona w TripAdvisor

Definitely do not recommend this accommodation!! We will never stay at another Mantra after this one!! We paid $900 per night for a family of 5. When making the booking I thought this was outrageously expensive but we were so excited to stay somewhere that must be totally amazing to think they are worthy of that price tag. We couldn’t have been more wrong!! On arrival there was the previous persons stool still in the toilet!! The rooms are old and run down and not at all clean. For $900 per night they can’t even give you a clean towel or service anything, not even a free bottle of water!! There are 4 lifts which kept breaking down and it wasn’t uncommon to have to wait 10mins or more for the lift, many of the guests were getting so frustrated with this. The indoor pool was so filthy the kids refused to get in it and they will usually swim anywhere!! The outdoor pool is small and very tired, nothing like the pictures make it look. The only positive was the location, so it is easy to get away from the sad accomodation for the day!! And although it was a lovely location, it certainly doesn’t warrant a $900 cost for a family of 5. We are really disappointed and cannot believe they charge so much for what they offer, this really needs to be reviewed!! There were some beautiful places around us, save your money and look elsewhere!!

Dear Mary, Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience and sincerely regret that we did not meet your expectations during your stay. The issues you mentioned, including cleanliness, maintenance, and value for money, are deeply concerning. These are not the standards we strive to uphold, and we take your comments very seriously. Please accept our heartfelt apologies for the condition of your room and the facilities, as well as for any inconvenience caused by the lifts and pools. We aim to provide all our guests with a comfortable and enjoyable stay, and it is clear we fell short in your case. Rest assured; we will be addressing these matters with our team immediately to ensure improvements are made. Thank you again for bringing these matters to our attention. We hope you will give us the chance to regain your trust in the future. Kind regards, Lynnil - Assistant Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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