Novotel Sunshine Coast Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 3 984

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4

Opis

O hotelu

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

Pozycja GPS:-26.631233, 153.097443

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 3 984

Ocena TripAdvisor  3.3/5  Liczba opinii: 393

This is not okay in 2025

Ocena na stronie TripAdvisor 1.0/5

SD M Opinia zatwierdzona w TripAdvisor

Dear Tara. Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your stay did not meet expectations and that several aspects of your room and experience caused discomfort and inconvenience. We sincerely apologize for the condition of the room and furnishings, including the broken bed, cleanliness concerns, and plumbing noise. These issues fall far short of the standards we aim to uphold, and we understand how frustrating this must have been—especially when it's too late in the evening to address them immediately. We also regret the limitations around room amenities and access to food and beverages after hours. Your comments about the vending machines and smart TVs are valid, and we appreciate the practical suggestions. Guest comfort and convenience are our priorities, and feedback like yours helps guide improvements. Regarding the grasshopper incident—we agree that’s unusual and apologize for the intrusion. While we are located in a natural setting, we do take pest control seriously and will review our current protocols to minimize such surprises. Please be assured that your comments have been shared with our management and maintenance teams for immediate review. We'd welcome the opportunity to speak with you directly, should you be open to discussing your stay further. Please feel free to reach out to us at H1644-DM@accor.com. Thank you again for your honest review. We hope you’ll consider giving us another chance in the future. Regards, Bailey Sullivan Assistant Manager

Really Disappointing / Awful Customer Service

Ocena na stronie TripAdvisor 1.0/5

simish c Opinia zatwierdzona w TripAdvisor

Dear Simish, Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the experience you described. We are truly sorry to hear that your stay did not meet the high standards we aim to provide, particularly in such a sensitive and critical situation. We are especially concerned to hear that, as a solo female traveller with a disability, you did not receive the support you required from our team. This is absolutely not the level of service we strive to offer, and we take your comments very seriously. Your initial complaint and follow-up messages should have received a timely and considerate response, and we deeply regret that you’ve felt ignored. We would like to investigate this matter further and make things right. Please contact our Duty Manager team directly at 5450 9547, referencing your stay and review, so we can address your concerns with the urgency and care they warrant. We value your feedback as an opportunity to improve and hope to regain your trust in the future. Regards, Bailey Sullivan Assistant Manager

A Degrading Experience

Ocena na stronie TripAdvisor 1.0/5

Daddio1946 Opinia zatwierdzona w TripAdvisor

Relaxing Stay

Ocena na stronie TripAdvisor 4.0/5

MayRae Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsty Guest Service Agent

4 day getaway

Ocena na stronie TripAdvisor 4.0/5

ebzac Couples - Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsty Guest Service Agent

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 000 Liczba opinii 8.5/10 Lokalizacja
  • 2 750 Liczba opinii 5.2/10 Pokój
  • 2 295 Liczba opinii 6.7/10 Obsługa
  • 18 Liczba opinii 4.2/10 Internet
  • 1 420 Liczba opinii 4.6/10 Jedzenie
  • 923 Liczba opinii 5.8/10 Klimat
  • 912 Liczba opinii 3.5/10 Czystość
  • 864 Liczba opinii 4.4/10 Komfort

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Sunshine Coast - wszystkie nasze hotele