The Sebel Maroochydore 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 372

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20 Aerodrome Road, 4558 MAROOCHYDORE, Australia

Opis

O hotelu

  • Cool off by splashing around in our 25-meter outdoor swimming pool, or children's pool

  • Driving to us? We offer complimentary on-site parking for your convenience

  • We offer a self-service business centre with fax, copy and print facilities

  • We are positioned close to gorgeous beaches, restaurants, public transport and shopping!

  • Host your next conference or event in the Spacious Maroochy Room, the perfect seaside venue

Nasze pokoje

Apartament

2 Bedroom Ocean View Penthouse Apartment

  • 5 os. maks.
  • 200 m² / 2152 sq ft
  • Pościel 2 x Pojedyncze łóżko oraz 1 x Łóżko queen-size
  • Widoki: Widok na ocean/morze
  • Zalety obiektu: Balkon lub Taras

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Lokalizacja hotelu

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

Pozycja GPS:-26.661959, 153.103

Telefon
Faks +61 7 5479 8100

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Wi-Fi
  • Klimatyzacja
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Dive into this waterfront hotel's 25-meter outdoor swimming pool with children's pool or relax the day away in the steam room.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 372

Ocena TripAdvisor  4.0/5  Liczba opinii: 482

Great location

Ocena na stronie TripAdvisor 4.0/5

davidreneeo Couples - Opinia zatwierdzona w TripAdvisor

Lovely hotel that is located just across the road from Noosa Beach right on Hastings. The fantastic shopping district many bars, restaurants and cafés are a foodies delight lovely staff. Great location. Rooms are clean and tidy. Wonderful place to stay while visiting Noosa.

Dear David Renee O, Thank you for taking the time to share your wonderful review of The Sebel Maroochydore! We're delighted to hear that you enjoyed our great location, clean and tidy rooms, and the vibrant dining and shopping options in the area. Our team strives to provide exceptional service, and it's fantastic to know our lovely staff made your stay even more enjoyable. We’re thrilled you had a wonderful time and found our hotel a perfect base for your Noosa visit. We hope to welcome you back soon for another memorable stay! Warm regards, Penelope Nordheim The Sebel Maroochydore

Very Comfortable

Ocena na stronie TripAdvisor 5.0/5

John V Opinia zatwierdzona w TripAdvisor

It seems from previous reviews that the standard of apartments in this block vary greatly. Many if not all are privately owned hence the difference. As it happens we had a very clean. comfortable apartment on the 6th floor for a week. I think the floorplan of most of the apartments is much the same with 2 bedrooms, two bathrooms, lounge and balcony. Our apartment had a very comfortable king size bed in one bedroom and a queen size bed in the other together with an en-suite bathroom. The kitchen / lounge area had a very good sized fridge, microwave and dishwasher. A large 65" TV in the lounge and a smaller TV in one of the bedrooms. They all had access to the various streaming services but for the paid services like Netflix you needed you own logon. The ABC and SBS services were available. The lounge furniture was good, the couch, lounge chairs and dining table were comfortable. The balcony had table and chairs so you could have meals there. There were also two sun lounges. The only issue was the wi-fi speed. We had read that the speed would be 25 bps which is very slow by today's standard but unlike many other holiday apartments it was free but don't expect to be watching YouTube clips if someone else in your apartment is online at the same time - in fact sometimes it can be so slow as to be unusable. Many other holiday apartments we checked required an extra payment for the wi-fi or had other restrictions. A curious issue when we expect hotels, etc to provide usable wi-fi as a matter of course.

Dear John V, Thank you for taking the time to share your detailed and thoughtful review of your recent stay at The Sebel Maroochydore. We are delighted to hear that you found your apartment comfortable and well-equipped, and that the furnishings and layout met your needs during your visit. It's wonderful to know that you appreciated the clean and spacious layout, the well-appointed kitchen, and the balcony setup for enjoying meals and relaxation. Your recognition of the comfortable bedding and quality furnishings is truly appreciated, as we strive to provide a home-away-from-home experience for all our guests. We do note your comments regarding the Wi-Fi speed. While we are pleased that the service is complimentary, we understand that faster speeds are now an essential part of travel expectations. Please rest assured that we are actively exploring options to enhance our connectivity and provide a more seamless online experience in the future. Thank you once again for choosing to stay with us and for sharing your experience. We hope to welcome you back to The Sebel Maroochydore for another relaxing and enjoyable stay in the near future. Warm regards, Penelope Nordheim

Don't stay at the Sebel over Xmas 24. Major renovations going on and no swimming pool access.

Ocena na stronie TripAdvisor 1.0/5

Paul B Opinia zatwierdzona w TripAdvisor

A warning. My wife booked a family holiday at the Sebel in Maroochydore many months ago, realising Xmas is a peak period. We have family in Maroochydore. We paid a deposit and we were excited about our holiday. Today we received a call from Sabbina the receptionist at the Sebel informing us, 6 weeks from the busiest peak time, that the Sebel was undergoing major renovations work over Xmas and they would try and keep the noise to a minimum. Also the swimming pool would be closed during the renovations. No offer of a discount. My wife was surprised and asked why they would undertake a major renovation during peak times. My wife asked to speak to a supervisor, Sobbina (poor girl) broke down in tears, she must be getting some upset customers when she tells them of the disruptions the holiday makers would be facing. We feel for her, not her fault. The supervisor Liani spoke with my wife telling her that they could offer a refund or they could try and find alternative accommodation for us, which they did unfortunately it was at the back of the shopping centre with not beach views, not sure if it had access to a pool, same price again no discount offered. Anyway we contacted our travel agent who has booked us into a lovely apartment at the Breeze. We were so lucky got get it , it was a recent cancellation. I cannot believe the Sebel was unaware that major renovations were being undertaken with only 6 weeks notice. Very poor. They can't expect to charge visitors the same money without the benefits of peace and quiet and a swimming pool in December. Just wanted to warn others who maybe intending on staying there over Xmas 24.

Dear Paul, Thank you for taking the time to share your feedback. I’m truly sorry for the disappointment you and your wife experienced regarding our upcoming renovations over the Christmas period. I understand how the timing of this news has impacted your holiday plans, and I apologize for the disruption this has caused. As soon as we were aware of the necessary pool closure, our team took immediate action to notify guests well in advance, and we updated all our websites with information on the scheduled works to provide full transparency. I apologize that we couldn’t offer a discount in this instance, as the booking was made through an online travel agent, which limited our ability to adjust the rate. We greatly value your feedback, as it helps us improve our approach. If you have any further questions or concerns, please don’t hesitate to reach out. We hope to have another opportunity to welcome you in the future under better circumstances. Warm regards, Penny Nordheim

Spacious but tired

Ocena na stronie TripAdvisor 3.0/5

tessiett Friends getaway - Opinia zatwierdzona w TripAdvisor

Two bedroom apartment which was very spacious with lovely views of the ocean but a little tired around the edges. It’s the construction site next door which is off putting, the noise starts at 7.30am during the week, certainly not relaxing. I know it’s not the complex’s fault but a factor to think about when booking. We had a few problems, an outdoor chair collapsed whilst being sat on, our room keys kept on malfunctioning and when reset they would then cancel the other three. We had four people in the room, this caused massive problems. On the whole would have stayed again but not while construction continuing. Pool area OK but lack of loungers.

Dear Tessiett, Thank you for sharing your recent experience at The Sebel Maroochydore. We appreciate your feedback and are glad to hear that you enjoyed the spaciousness of the apartment and the lovely ocean views. I sincerely apologize for the inconveniences you encountered during your stay. I understand how the nearby construction affected your relaxation, and while it's beyond our control, I completely agree that it can be disruptive. We will certainly inform future guests of this when possible to help manage expectations. I’m also sorry to hear about the issues with the outdoor chair and room keys. This is not the level of quality we aim to provide, and I have shared your feedback with our maintenance team to ensure these matters are addressed promptly. Thank you once again for your honest feedback. Warm regards, Penny Nordheim

Spacious apartment, great views, needs TLC

Ocena na stronie TripAdvisor 4.0/5

854rif Opinia zatwierdzona w TripAdvisor

The location of this apartment hotel is great. We stayed in a 2 bedroom apartment overlooking the ocean. The views are great and nicely building is nicely oriented getting lots of sunshine throughout the day. We did not use the swimming pool. The apartment itself is spacious with one bedroom in the front with water views and its own spacious ensuite. The other bedroom is at the back with its own toilet/ensuite. The apartment has all the facilities needed for a comfortable stay. The place needs a little TLC. The safe was locked and couldn't be fixed so we were giving a key to operate it during our stay. The remote for the dvd player did not have batteries and didn't work even after installing them!.. Some of the dvds available at reception were old and freeze half-way the movie. The reception staff are helpful but not friendly avoiding to look at and greet guests when passing through!! We had a wonderful stay but with little extra care, this place could be a 5 star place.

Dear 854rif, Thank you for taking the time to provide such detailed feedback following your recent stay at The Sebel Maroochydore. We are delighted to hear that you enjoyed the spaciousness of the apartment and the stunning ocean views – it truly is a wonderful location to relax and unwind. I appreciate your comments about the upkeep of the apartment and the feedback on the DVD player and safe. I’m sorry to hear that these aspects did not meet expectations during your stay. Please rest assured that we take such feedback seriously, and we will work on these issues to ensure they are rectified for future guests. Your comments regarding the reception staff are also noted, and we will address this with the team. Providing a warm and welcoming environment for all our guests is important to us, and we are committed to ensuring each guest feels valued and acknowledged. Once again, thank you for your review. We’re glad that you had a wonderful stay overall, and we look forward to the opportunity to welcome you back and provide an even better experience next time. Warm regards, Penny Nordheim

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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