BreakFree Grand Pacific Caloundra 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 907

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Opis

O hotelu

  • Make a splash in the lagoon pool and spas, overlooking the waterway of Pumicestone Passage

  • Visit the tour desk to find out about all the great activities to do and sights to see nearby

  • We have a BBQ area to cook up a storm after a day out exploring, or a day spent by pool

  • Perfectly positioned with water views, nearby dining, all just 50 metres from Bulcock beach

  • If you want to maintain your fitness routine while you're away there's a gym onsite

Nasze pokoje

Lokalizacja hotelu

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 CALOUNDRA
Australia

Pozycja GPS:-26.804815, 153.129495

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Take in the sunshine and views of Pumicestone Passage from a poolside deck chair or take a dip in the heated pool or spa. There's also a sauna onsite for guests to enjoy

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 907

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 478

Bad experience and not good value- one of the booked rooms was like a trip into the 70s and desperately neededmakeover

Ocena na stronie TripAdvisor 1.0/5

Sue B Opinia zatwierdzona w TripAdvisor

Whilst the location is great and outside of the resort are beautifully maintained, the decor of one of the rooms we had was dated, the airconditioning leaked onto the lounge and the carpet which meant the room smelt of wet carpet the whole time we were there. The worst part of our experience was that of the 6 adults who slept in two apartments and in 4 beds all complained about the discomfort of the beds. when i looked at the mattress we slept on in the main bedroom, it was very aged and springs creaked and made noise. the solution of a topper helped minimally. When you go away and pay very good money, you expect to have comfortable beds! I have stayed a number of times in the past but would not be back again! it was a disaster for the 7 of us coming away for a combined family holiday. I will not recommend to anyone!

Dear Guest, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. We are disappointed to hear that your experience did not meet your expectations, please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues that you came across during your stay, we will have further discussions to the owner of this unit regarding your feedback on the beds and general outlook on the unit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, if you would like to discuss this further please feel free to contact us directly: mariel.fischer@breakfree.com.au . Sincerely, Mariel Fischer Rooms Division Manager

Location is great !

Ocena na stronie TripAdvisor 3.0/5

cjmale5929 Opinia zatwierdzona w TripAdvisor

The facilities and location are excellent at Breakfree Grand Pacific, Caloundra. The room that we stayed in was very old and tired and in desperate need of an update. Getting in and out of the bath is problematic and an accident waiting to happen.

Dear cjmale5929, Thank you for taking the time to review your recent stay with us here at Breakfree Grand Pacific. It is disappointing to hear that you found the room old and tired, this is definitely something that we are currently discussing with all of our owners to improve their units. We are glad to hear that you enjoyed the facilities and location! Thank you again for your feedback, we hope to see you again on your next trip to Caloundra. Kindest regards Mariel Fischer Rooms Division Manager

We enjoyed our stay but was really disappointed at 2 thing: 1. The TV in the bedroom are fix to the roof and hangs very

Ocena na stronie TripAdvisor 3.0/5

Johan S Opinia zatwierdzona w TripAdvisor

We enjoyed our stay but was really disappointed at 2 thing: 1. The TV in the bedroom are fix to the roof and hangs very low. I bumped my head on it twice. 2. We heard renovation noice during the day which was very annoying. We were not told about the planned renovation when we booked the room. I don't think it was the right thing for them to do. It was our wedding anniversary on Valentine's day and we just wanted peace and quiet.

Overpriced and mouldy

Ocena na stronie TripAdvisor 1.0/5

Trudy K Opinia zatwierdzona w TripAdvisor

We were called 2 hours before check in, when we were already in Caloundra that our room was being changed due to an air conditioner leak. We had to check in late as our nephew was born that afternoon. Arrived in room - carpet felt damp and sticky, room smelt musty, mould in main room coming out of A/C vent, mound on bedroom sliding door frame, mould in ensuite. Couldn’t turn A/C off and have doors open to freshen the room as the screens had been removed. Initial room was a top floor room with a rooftop spa. We were assured this room had a spa. We got a 2 bedroom garden view room, on 3rd floor, and the spa was the bath in the ensuite with shower above. It was dangerous to get in and out of as the door didn’t open fully. In the morning we also found a large puddle under the TV unit. Ten hours after check in we checked out early as the room was below standard for $320 per night we were paying! It shouldn’t have even been available to book. Staff were great but 3 weeks later we are still waiting on our refund. Will not recommend this place to anyone.

Dear Trudyk679, Thank you for providing feedback on your stay with us and we are extremely sorry that this wasn't the best stay, this is not how we want our guests to experience. We would like to advise you that these issues had been rectified and the refund had been processed back to you, we do apologise for any delay with this. Thank you again for your feedback, if you would like to stay with again, please contact myself directly: mariel.fischer@breakfree.com.au Best Regards Mariel Fischer Rooms Division Manager

Amazing pool and perfect location

Ocena na stronie TripAdvisor 5.0/5

Vanessa W Opinia zatwierdzona w TripAdvisor

We absolutely loved the pool. Different depths were perfect for my 3 and 5 year old. Restaurants were amazing and everything was a short walk to. BBQ facilities were amazing and very clean. The kids had the best time and are already asking when we can go back.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 433 Liczba opinii 9.7/10 Lokalizacja
  • 630 Liczba opinii 6/10 Pokój
  • 296 Liczba opinii 8.9/10 Obsługa
  • 45 Liczba opinii 2.2/10 Internet
  • 205 Liczba opinii 4.6/10 Czystość
  • 201 Liczba opinii 5.5/10 Komfort
  • 169 Liczba opinii 9.6/10 basen
  • 135 Liczba opinii 3.3/10 Klimat

Zarządzane przez Trustyou

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