Mövenpick Villas & Residences Phu Quoc

Classificação clientes Avis (Classificação ALL) 4.5/5 876 comentários

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Descrição

Extras do hotel

  • 79 luxurious Villas with private pools for an exclusive escape.

  • 329 well-appointed Studios with private balconies and fridges.

  • 70 years of Mövenpick culinary heritage with a variety of dining options.

  • Complimentary daily Chocolate Hour at 3.30 PM

  • Exclusive access to a secluded beachfront for your dream wedding.

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Localização do hotel

Mövenpick Villas & Residences Phu Quoc

Ong Lang Beach, Cua Duong Village, Phu Quoc District
92000 Phu Quoc
Vietnam

GPS:10.283008, 103.924173

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  876 comentários

Classificação no TripAdvisor  5.0/5  988 comentários

Classificação TripAdvisor 1.0/5

Peter W Viagem individual - Avaliação certificada TripAdvisor

早餐提供的西瓜🍉跟西瓜汁都是壞掉的 跟服務人員反應 主管卻回答我說 西瓜是壞掉的很抱歉 要求我去醫生開立診斷證明 請問我來渡假的 還是來住院的? 我到現在都還在腹瀉 房間床單上 廚房水槽也有很多昆蟲 強烈建議不要訂這間飯店

Dear Mr. Peter Wu, Thank you for taking the time to tell us about your experience at the Mövenpick Villas&Residences Phu Quoc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I regret that the food quality caused you the discomfort you experienced. To ensure guest experience and follow the hygiene standard, all the food served to guests will always be provided in good condition with strict procedures. The juice you reported to the staff was examined to ensure the condition. The Manager offered medical assistance as the guest's health and comfort were of utmost importance to us. Please kindly sympathize with us if the offer caused you any inconvenience. Regarding the presence of small insects, due to our tropical location, it is an aspect we cannot entirely control. In anticipation of this, our team has thoughtfully placed informational tent cards in each room to make our guests aware of this potential issue. Additionally, we offer an extra pest control service upon request. Once again, we appreciate you are sharing your concerns, we have shared your feedback with the department head as this will certainly help us for future reference in handling similar situations. We hope that you will give us the opportunity to better serve you again. Sincerely, Linh PHAM Guest Relation Manager

Very nice place:)

Classificação TripAdvisor 5.0/5

민혁 박 Avaliação certificada TripAdvisor

너무 감사한 서비스!!! 계속 오고싶고 맛있어요!! Han의 서비스에 너무 감사하고 ㅋ수영장 바로 옆에 있어서 먹기 편합니다!!❤️🫶❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️😎😎😎😎😎😎😎😎😎😎😎😎😎😎❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍👍👍👍👍👍👍👍👍✌️✌️✌️✌️✌️🫡🫡🫡👋👋

Dear _Y494XU, We are delighted to receive your positive feedback, and it brings us immense joy to learn that your stay at our resort was nothing short of remarkable. Knowing that we were able to provide you with a memorable experience is truly rewarding for us. I will be sure to pass on your recognition to our wonderful team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Linh PHAM Guest Relation Manager

Aura Pool

Classificação TripAdvisor 5.0/5

효진 이 Avaliação certificada TripAdvisor

가족과 함께하기 좋은 호텔이예요 풀장도 이쁘고 키즈센터도 잘되있었어요 Yen Nhi thank you!!°•°

Dear 967효진 이, Thank you very much for sharing your feedback with fellow TripAdvisor readers and we are delight that you enjoyed your vacation with wonderful moments with us. Our team members are very proud and passionate; and they are very excited when someone makes the effort to recognize their efforts. We look forward to welcoming you back again in the near future. Sincerely, Linh PHAM Guest Relation Manager

Sehr schön

Classificação TripAdvisor 5.0/5

Teddypinguin Família - Avaliação certificada TripAdvisor

Wir hatten einen sehr schönen Aufenthalt auf der Insel Phu Quoc. Kostenloser Transfer von uns zum Flughafen. Herzlicher Empfang mit Begrüßunggetränken im VIP Bereich. (Diamond Member). Nach dem Checkin wurden wir in unsere Villa begleitet. Es gab ein schönes Welcome Treatment. Die Villa am Meer mit drei Schlafzimmern war hervorragend und modern ausgestattet. Der eigene private Pool war sensationell. Morgens mit dem Blick aufs Meer aufzuwachen, ist unbezahlbar. Wir hatten an unserem Pool Sitzmöglichkeiten und unsere eigenen Liegen. Nur ein Sonnenschirm hat uns gefehlt. Hochwertige Produkte in den riesigen Badezimmern mit Wanne und Dusche. Frühstücksbuffet war hervorragend, da weiß man gar nicht, was man zuerst probieren soll. Am Abend hatten wir eine Happy Hour mit kostenlosen Getränken und Snacks. Leider war diese nur auf 1 Stunde begrenzt. Auch die Küche im Aura Beach Club ist exzellent. Die gesamte Anlage ist gepflegt und bietet neben dem großem Pool und Fitnessstudio, alles, was man erwartet. Es gab auch eine Chocolate Hour in der Lobby. Leider war es uns immer zu voll daher haben wir daran nicht teilgenommen. Es war ein mehr als schöner Aufenthalt und gerne kommen wir wieder. Das Hotel ist vorbehaltlos zu empfehlen. Vielen Dank an das gesamte Team und das sehr aufmerksame und freundliche Personal in allen Bereichen.

Dear Teddypinguin, We would like to thank you for choosing to stay at Movenpick and for taking your time to share your experience. It is always a pleasure to have a loyal member staying with us. It brings us immense joy to learn that your experience at our resort was not only enjoyable in terms of facilities but also in the realms of cuisine and service. We truly value your loyalty to Accor brands, and we thank you for choosing Movenpick for your get away from home. We sincerely hope to have the chance to welcoming you back again in the future. Sincerely, Linh PHAM Guest Relation Manager

Agréable, relaxant, personnel accueillant, cocktails très bons, endroit recommandé à 100% pour voir le sunset

Classificação TripAdvisor 5.0/5

Shannone K Avaliação certificada TripAdvisor

Un accueil très agréable par Nam, notre serveur, les cocktails sont bons et la nourriture délicieuse! De quoi passer un bon moment au coucher du soleil 👌🏽 Nous n’avons pas essayé la piscine mais elle a l’air incroyable, avec son bar directement dans l’eau.

Dear Voyage11620363215, We extend our sincere gratitude for taking the time to share your positive review following your recent visit. It brings us immense joy to learn that your experience at our resort was not only enjoyable in terms of facilities but also in the realms of cuisine and service. Your kind recognition of our team's efforts is truly uplifting and serves as a great source of motivation for all of us. Your comments will undoubtedly be shared with our dedicated staff, who contributed to making your stay memorable. Thank you once again for choosing Movenpick for your holiday retreat. We eagerly anticipate the opportunity to welcome you back for yet another unforgettable experience on your future holidays. Sincerely, Linh PHAM Guest Relation Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 257 comentários 7.2/10 Localização
  • 588 comentários 8.6/10 Quarto
  • 752 comentários 8.3/10 Serviço
  • 9 comentários 6.2/10 Wifi
  • 334 comentários 9/10 Café da manhã
  • 277 comentários 8.3/10 Limpeza

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