モーベンピック ホテル メルボルン オン スペンサー 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 4,733 件のレビュー

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説明

ホテルのその他の情報

  • 生活の中でシンプルなものを楽しむための場所。小さな贅沢とお客さまのために良いこととのバランスをとりましょう

  • 無料のトラムゾーン内に位置し、メルボルンのビジネスの中心地区を簡単に散策できます

  • すべてのゲストは無料の高速Wi-Fiで接続を維持できます

  • マーベルスタジアム、アウトレットショッピングセンター、サウスバンクの遊歩道まで簡単に散歩できます。

  • サザンクロス駅とスカイバスターミナルの近くに位置し、空港へのアクセスも簡単です。

当ホテルの客室

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ホテル所在地

モーベンピック ホテル メルボルン オン スペンサー

160 Spencer, Street
3000 メルボルン
オーストラリア

GPS:-37.817, 144.953

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  4,733 件のレビュー

トリップアドバイザーの評価  4.0/5  105 件のレビュー

2024エクセレンス認証

Excellant weekend away

トリップアドバイザーの評価 5.0/5

Craig D Couples - トリップアドバイザー認証口コミ

The location of this hotel is fantastic being adjacent to tram stops trains and skybus , + the added bonus of being a short walk to marvel stadium. Our room was comfortable and well laid out with plenty of room to move. The provided robes were soft and snugly and really appreciated, which added to the ambiance of the room. We loved the styling of the hotel with Melbourne artwork in both the rooms and the hallways. We thoroughly enjoyed our breakfast each morning and the staff were fantastic. The bar area was intimate and provided the ideal location to have a drink before going out. I probably should have started with this but if you stay here the afternoon tea with complimentary movenpick chocolate treats was to die for. The Pool, sauna and Gym were all utilised and even though the pool is indoors it is exposed to the outside and we found we had a cool brease running through the area but this wasn't a problem with the pool being comfortably heated and large in size as well as the spa being large and nicely heated. The pool is quite large and could easily swim for exercise in it. We took advantage of the car park as we drove down to Melbourne, but this Hotel is so easy to access simply taking the dynon rd exit off the freeway and following the road straight to the hotel, then left and left and your in the car park. I cant speak highly enough of the staff here , nothing was a problem, they were happy to oblige any request we made. We will definitely be returning to this hotel in the future .

Avoid $45 per day carpark fee

トリップアドバイザーの評価 1.0/5

R6030EVfredb トリップアドバイザー認証口コミ

Can I please get my $350 deposit back please as promised? Bathroom shower recess had mould. Breakfast average and be prepared for a long wait time

Dear R6030EVfredb, I would like to thank you for sending us this review and also want to apologize for your experience. It sounds like we missed the mark in a number of areas with your stay, and I am very sorry that this has happened. We have tried to look into the details of your reservation to assist further with the deposit request, but we are not able to locate your reservation based off your user name here on Tripadvisor. If you could please email us at hb6l9.fo@movenpick.com we would be happy to see what has caused the delay. Usually what happens with deposits is our team processes the release on departure and then depending on the specific policies of your bank it can take up to 7 business days for the bank to release these funds back into your account. But please do reach out, as we would be happy to look into this further and see what has occurred in your situation. Thank you again for the review and we look forward to hearing for you so we can assist in resolving this with you. Kind Regards, Cory Norris-Jones General Manager - Mövenpick Melbourne

Perfectly situated for our needs

トリップアドバイザーの評価 5.0/5

212castiglione Friends getaway - トリップアドバイザー認証口コミ

Customer service was outstanding 😍 so helpful and friendly! First time being asked if we wanted to leave our bags for a later pick up, of course we said yes…. The room was perfectly clean and everything seemed to be brand new.. Close the trains and tram, just perfect! We have found our go to hotel!! 😍

Luxury accommodation

トリップアドバイザーの評価 5.0/5

David H Couples - トリップアドバイザー認証口コミ

Comfortable, quiet and classy stay. We booked through Accor and when we arrived were upgraded to a very nice room. Passage carpet is soft and quiet, no noise intrusion from any where. Felt like our own paradise. Large room, very large TV and usb outlets a great help. Deep bath, walk in shower with a LARGE head. Robe, shoe shine, sewing kit, and many other items supplied. Towels were thick and comfortable. Breakfast was also good. Car park rate was high at $45 for the night but was secure and it is in the centre of the city. Entrance for cars is off a side street so had to go around the block to find it😊. Staff very friendly and helpful. The welcome gift of rocky road was very much appreciated. Water in foyer included sparkling

好立地、素晴らしいサービス、隣の音

お客さまの声 4.0/5

Rie ビジネス - 確認済みレビュー すべて

立地も良く、スタッフの方のサービスも素晴らしいかったです。建物自体の問題ですが、隣のドアを閉める音やテレビの音(大音量でみていたのかもしれません)が少し気になりました。ただ、滞在前にもメールでいろいろとお願いさせていただいたり、チェックアウト後も快く対応いただいたりと、とても快適でした。

Rie O. 様 この度は、Mövenpick Hotel Melbourne On Spencer でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

との提携 TripAdvisor

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