ペッパーズ ドックランズ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,730 件のレビュー

ペッパーズ ドックランズ - Image 1
ペッパーズ ドックランズ - Image 2
ペッパーズ ドックランズ - Image 3
ペッパーズ ドックランズ - Image 4
679 La Trobe Street, 3008 ドックランズ, オーストラリア

説明

ホテルのその他の情報

  • エティハドスタジアム前の中央広場に位置。

  • メルボルンの中心部まで2.8km。

  • エントランスの目の前に無料トラムの停留所があり、市内の移動に便利。

  • サザンクロス駅からすぐ。

  • クラウンカジノまで2km

当ホテルの客室

ホテル所在地

ペッパーズ ドックランズ

679 La Trobe Street
3008 ドックランズ
オーストラリア

GPS:-37.814838, 144.947307

電話番号
ファックス +61 3 9190 0099

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

MOMAMI RESTAURANT AND BAR

BREAKFAST ONLY. Featuring the best of Melbourne's local produce, our Head Chef creates magic in the kitchen to surprise and delight diners with the most vibrant flavours. Enjoy a hearty breakfast 7 days a week, and the bar on Friday and Saturday.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,730 件のレビュー

トリップアドバイザーの評価  4.5/5  1,784 件のレビュー

Convenient and Comfortable

トリップアドバイザーの評価 5.0/5

Rhiannon G トリップアドバイザー認証口コミ

Great location, walking distance to bars and restaurants. Close to the airport less than 30 min drive. Room was comfortable, nice bathroom, very friendly staff, lovely breaky buffet. No dining, however, not necessary as plenty of places to go close by or get delivery. Only critiques would be on very busy main road including busy bike lane, not ideal place for cab/uber to stop to let you out; coffee could have been stronger/hotter. Wouldn't hesitate to stay again!

Dear rhiannong517, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and friendly staff. We appreciate your feedback regarding the coffee and the challenges with traffic on the main road. We will take note of these points as we strive to improve our services. It's fantastic to hear that you would not hesitate to stay with us again. We look forward to welcoming you back for another enjoyable stay. Best regards,

Great for business or family

トリップアドバイザーの評価 5.0/5

Inspire55672050211 トリップアドバイザー認証口コミ

I normally stay in the heart of the city but Peppers had a good deal. Yes it is a little out on the outskirts, but worth it. Especially for business or family. Reception staff are devine! So friendly and accommodating. The room was spacious and comfortable one of the biggest rooms I have stayed in. Great shower quick is always welcomed after a long day. Basic buffet breakfast which if you pay the day before you can save $8. Pool and gym are shared with the residential block. I didn't use on a short stay. Tram 70 and 75 are very close and runs from hotel right down to MCG along Flinders....very handy. 20min walk into city centre. My only negative would be the carpet in hallways outside of rooms needs replacing but this is minor. And water in the rooms would be great, but once again minor. Coffee machine with pods in room, plenty of room to work of you are on business, chaise lounge chair for a bit or relaxing. There is construction next door, but if you are for work, then it shouldn't distract you. Work started about 6 wick didn't worry me. Overall great place and would stay again!

Dear Inspire55672050211, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you had a great stay and found our hotel to be suitable for both business and family trips. It's wonderful to know that you appreciated our spacious and comfortable rooms, as well as our friendly and accommodating reception staff. We are also pleased to hear that you found our location convenient for accessing public transport and getting around the city. Your comments about the carpet in the hallways and the availability of water in the rooms have been noted, and we will certainly look into these areas for improvement. We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay. Best regards,

Not 5 stars

トリップアドバイザーの評価 3.0/5

Tess S ファミリー - トリップアドバイザー認証口コミ

Firstly, I want to say the staff were lovely. As was the buffet breakfast and the location was handy to get around the city. The hotel had the Easter bunny arrive on Easter Sunday and had a hunt and some activities in the lobby for the kids which was a nice touch. However, the hotel pictures of the rooms are misleading and the facilities are not located in the hotel. The rooms are very dark as the hotel is overshadowed by the building under construction next door. The rooms have a balcony but it is small and can just fit two chairs and a table. It also has the aircon unit on it so if the aircon is running it blows hot air at you while you sit outside. The hotel is also only 5 floors high so there were no views, which was disappointing and I was only informed of the day before our arrival. The parking is first in first served and can’t cater the entire hotel so we needed to park in a Wilson’s park located near by. Not ideal when checking in with a two and six year old. We were also not informed of this till the day before. The website just states that they have a self park car park or valet parking. There was also no clearly marked spot to park out the front to make check in or check out easy. The hotel is part of a complex that has a private apartment building attached, which is where the pool and gym is located. You need to go out of the hotel to locate it and need to obtain a new swipe card before leaving to access it. Also not ideal with little kids.

Dear Tess S, Thank you for sharing your detailed feedback. We're delighted to hear that you found our staff lovely and enjoyed the buffet breakfast. It's fantastic to know that the Easter activities were a hit with your family. We appreciate your comments about the room descriptions and facilities. Please note that our description on Qantas Holidays website does indicate that views may be obstructed across room types. We're sorry if this was not clear during your booking process. Regarding parking, we do mention on our website that parking is first-come, first-served, and we apologise for any inconvenience you experienced. Your feedback is invaluable to us, and we will use it to improve our communication and guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future. Best regards,

Expected more

トリップアドバイザーの評価 2.0/5

Helen F トリップアドバイザー認証口コミ

Unbeatable location, check in staff were amazing and I was really excited, then we went to our room, rooms were adequate, one room had a stain drip through the room, looked like blood? Soap dispensers empty in showers so thankfully we had soap with us. I honeslty expected more from a Peppers brand, especially when they are trying to get me to join Accor program. The breakfast was quite possibly the worst I’ve had in many many years of hotel breakfasts. When we arrived we were told to “sit anywhere” except there was not a clean table, had to go back to get assistance to have a table cleared, bacon was cold, eggs were grey, I had to keep asking for food to be bought out as I was last to eat at out table and there was nothing left, staff kept coming out and checking the chafer dishes, over and over again as if magically food would appear, there is no organisation, 3 staff don’t need to look at the chafer dishes, someone clean the damn tables and take coffee orders. Someone clear the tables. The food people left on plates scream disappointment to the staff but no one cares. Overall I would say a 3 star hotel experience.

Dear D831GJhelenf, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and that our check-in staff made a positive impression on you. However, we're truly sorry to learn of the issues you encountered during your stay. Your feedback regarding the cleanliness and maintenance of your room, as well as the breakfast experience, is concerning and not reflective of the high standards we strive to maintain. Rest assured, we will address these matters with our team to ensure they are rectified. We value your loyalty and interest in joining the Accor Live Limitless program, and we regret that your experience did not meet your expectations. Your comments are important to us as they help us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Not at my Standards!!!!

トリップアドバイザーの評価 1.0/5

Jerel F トリップアドバイザー認証口コミ

There are several things that I'd like to share with whomever reads this. When booking the hotel stay there's mention of the nice restaurant, pool and gym, and accommodations. And to add, the hotel doesn't disclose the parking which is the highest $45.00 in Melbourne CBD. The restaurant was closed, gym was in a completely separate building and to add the rooms floor was dirty. My room stay # 320 and you wouldn't believe the amount of dust on bed side table, hair and dust mites on the bed sheets. The matrasses didn't reflect that of a 4.5 star hotel. Clearly, both of the matrasses are old and worn and need to be thrown out. I experienced no sleep for the 3 nights and I'd say this is defiantly the bottom of the barrel for hotels in Melbourne CBD.

Dear jerelf2024, Dear Jerel, Thank you for sharing your feedback. We are sorry to hear your experience didn't meet expectations. Regarding parking, our pricing of $45 per night is in line with most inner-city hotels with onsite parking, and this information is disclosed on our website and in pre-arrival information sent via email prior to your stay. We apologise if this wasn't clear enough. Additionally, our restaurant is open for breakfast only, and our gym and pool are located in a neighbouring building, which is mentioned in our pre-arrival information. We regret any inconvenience this may have caused. We take cleanliness seriously and have addressed your concerns with our housekeeping team. We wish the issued had been brought to our attention during your stay so that we could have rectified it straight away for you. Your feedback is valuable, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a much-improved experience. Regards

との提携 TripAdvisor

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ドックランズのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。