Batman's Hill on Collins

トリップアドバイザーの評価 4.0/5 2,902 件のレビュー

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623 Collins Street, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • メルボルンのCBDに位置するホテルです。ビジネスのお客様やレジャーのお客様に最適です

  • 空港へのアクセスが便利な、サザンクロス駅とSkyバスターミナルの近くに位置しています。

  • マーベルスタジアム、アウトレットショッピングセンター、サウスバンク街までも徒歩圏内です

  • メルボルン コンベンション＆エキシビションセンターまで徒歩圏内

  • 無料のトラムゾーン内に位置しており、メルボルンのすべての観光エリアに簡単にアクセスできます。

当ホテルの客室

ホテル所在地

Batman's Hill on Collins

623 Collins Street
3000 メルボルン
オーストラリア

GPS:-37.819269, 144.954544

電話番号
ファックス +61 3 9614 6344

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.0/5  2,902 件のレビュー

1 night stay, New Years 2025

トリップアドバイザーの評価 5.0/5

Kate D Friends getaway - トリップアドバイザー認証口コミ

We stayed just 1 night to see the 2025 new year in with the kids. Setup was ideal for what we needed, I’ve never seen a family room with a Queen & 3 x Singles! And then lots for them to see out the window when we got back! Location location!! We came into the city on the train & it’s literally across the road! Place was clean & beds were comfortable & I felt safe, perfect for 1 nights stay.

Dear Kate D, Thank you for taking the time to share your positive experience with us. We are delighted to hear that our family room setup met your needs for your New Year's celebration. It is wonderful to know that you found our location convenient and enjoyed the cleanliness and comfort of our accommodations. Your satisfaction is our priority, and we appreciate your kind remarks. We hope to welcome you and your family back for another memorable stay in the future. Best regards,

Good Location but Overpriced

トリップアドバイザーの評価 3.0/5

GaryL855 ファミリー - トリップアドバイザー認証口コミ

To me this is a 3 maybe 3 & half star hotel the good points are location, parking, laundry options, friendly staff & the convenience of having family facilities with a 2 bedroom apartment the bad points are that we had a dreary view of a brick wall with hardly any sunlight which made it hard to stay for any periods during the day the price we paid was the same price as what we paid for Crown Towers over $400 per night & to me you need to have better facilities Pool, Gym & better modern rooms than what we received.

Dear Gary, Thank you for sharing your feedback. We’re glad to hear that you appreciated our location, parking, laundry options, and friendly staff. It’s also great to know that our two-bedroom apartment was convenient for your family. We’re truly sorry that the view from your room did not meet expectations, and we understand how important natural light is for a comfortable stay. We also recognize your concerns regarding the pricing and the facilities. We are committed to providing a great value for our guests, and your comments will help us as we continue to assess and improve our offerings. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future. Best regards,

No value for money

トリップアドバイザーの評価 1.0/5

Amy H Couples - トリップアドバイザー認証口コミ

The hotel’s dated decor feels more like a trip to the past than a comfortable stay, with worn furnishings that lack charm or character. Unfortunately, the experience is further marred by a glaring lack of soundproofing—you’ll hear every flush, hand wash, and conversation from neighboring rooms, thanks to the loud plumbing and paper-thin walls. Adding to the frustration is the slow and inattentive customer service, which fails to compensate for the hotel’s shortcomings. Overall, this place misses the mark on providing a restful and enjoyable stay.

Dear Amy H, Thank you for taking the time to share your experience with us. We’re sorry to hear that your stay did not meet your expectations. We truly value your feedback and apologize for the discomfort you experienced with the decor and soundproofing. We understand how important these aspects are for a restful stay, and we are actively working on improvements to address these concerns. Regarding your experience with customer service, we sincerely apologize for not meeting your expectations. We strive to provide attentive and prompt service, and we will review this matter with our team to ensure we provide better experiences for our guests. We appreciate your comments and hope to have the opportunity to welcome you back in the future, offering you an improved experience. Best regards,

Accessible, comfortable and enjoyable

トリップアドバイザーの評価 4.0/5

Sofia R Solo travel - トリップアドバイザー認証口コミ

Very easy access to main city attractions and lovely staff. Although the room was not very big, it was comfortable, clean and had all the needed utilities. Bathroom quite small, but considering I was visiting the city and spend a lot of time out of the room, it served the purpose well.

Location, Location, Location

トリップアドバイザーの評価 3.0/5

TejasGorasia Friends getaway - トリップアドバイザー認証口コミ

Location is great - hotel is basic - shower flow is slow, rooms dont get cleaned unless you have given a specific request at the reception. The parking space is extremely tight and you need to leave your keys at the reception. The bar below is great for a quick drink. Overall, it solves the purpose of being in Melbourne for 2-3 days.

Dear TejasGorasia, Thank you for sharing your detailed feedback about your recent stay at Batman’s Hill on Collins. We’re glad you enjoyed our convenient location and found the bar a great spot for a quick drink! We appreciate your comments about the shower flow, housekeeping, and parking. To clarify, our housekeeping service is available upon request on Sundays and Public Holidays, and I apologize if this was not communicated clearly during your stay. Regarding parking, we understand that space can be tight, and our team is always happy to assist with parking arrangements off site as well with a larger car park & you do not need to leave your keys.. Your feedback helps us identify areas for improvement, and we’re grateful for your honest input. It was a pleasure having you as our guest, and we hope to welcome you back for an even better experience on your next visit to Melbourne. Kind regards,

との提携 TripAdvisor

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