Batman's Hill on Collins

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,267 件のレビュー

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Batman's Hill on Collins - Image 1
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623 Collins Street, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • メルボルンのCBDに位置するホテルです。ビジネスのお客様やレジャーのお客様に最適です

  • 空港へのアクセスが便利な、サザンクロス駅とSkyバスターミナルの近くに位置しています。

  • マーベルスタジアム、アウトレットショッピングセンター、サウスバンク街までも徒歩圏内です

  • メルボルン コンベンション＆エキシビションセンターまで徒歩圏内

  • 無料のトラムゾーン内に位置しており、メルボルンのすべての観光エリアに簡単にアクセスできます。

当ホテルの客室

ホテル所在地

Batman's Hill on Collins

623 Collins Street
3000 メルボルン
オーストラリア

GPS:-37.819269, 144.954544

電話番号
ファックス +61 3 9614 6344

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Oak Room Restaurant & Bar

Nestled within the historic State Savings Bank, the Oak Room Restaurant & Bar offers a unique open-plan dining experience that blends heritage charm with modern elegance. Closed on Public Holidays

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,267 件のレビュー

トリップアドバイザーの評価  3.8/5  2,931 件のレビュー

お客さまの声 4.0/5

Yoshida A. ご友人 - 確認済みレビュー すべて

三泊の宿泊で、日曜日にルームクリーニングをお願いしたが、予約することがわからず…タオルだけもらいにいった。快適に過ごすことができました。

Dear Ms. A., Thank you for taking the time to provide your feedback following your recent stay at Batman’s Hill on Collins. We are pleased to learn that you enjoyed your stay and found our location to be convenient for your needs. We note your comments regarding the room cleaning services and regret any misunderstanding or lack of clarity that may have arisen. Please be assured that we endeavour to communicate our service provisions as clearly and accurately as possible, and your feedback is appreciated as it assists us in reviewing and refining our guest communications. We thank you for your understanding and for choosing to stay with us. We value your patronage and look forward to the opportunity of welcoming you back to Batman’s Hill on Collins in the future. Should you require any further assistance, our team remains at your disposal. Yours sincerely, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

お客さまの声 5.0/5

Tetsuya K. カップル - 確認済みレビュー すべて

2度目の宿泊で、チェックインの際の対応がとても良かった。

Dear Mr. Tetsuya K., We would like to express our sincere gratitude for your continued patronage of our hotel. It is our great honor that you chose to stay with us once again on this occasion. We are truly delighted to learn that your stay was comfortable and that the service you received at check-in met your expectations. Your gracious comments affirm the efforts we make to provide a consistently high standard of hospitality to all our guests and serve as a valuable source of encouragement for our entire team. Please be assured that we remain committed to maintaining a safe, reliable, and pleasant environment for every guest, and to further enhancing the quality of our services. We will continue striving to ensure that your future visits are equally, if not more, satisfying. We sincerely look forward to the privilege of welcoming you back to our hotel in the near future. Kind Regards, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

Very basic and tiny

トリップアドバイザーの評価 3.0/5

Michele G トリップアドバイザー認証口コミ

Standard rooms are very basic and tiny. Less than a foot between the bed and the door. Lighting not good for working at desk.

Dear Michele G, Thank you for your feedback regarding your recent stay. We appreciate your comments about the room size and lighting. Our standard rooms are designed for efficiency, and we strive to provide a comfortable atmosphere for all guests. Your insights are valuable to us. Kind regards, Troy Fraser Front Office Manager Batman’s Hill on Collins

お客さまの声 5.0/5

Junko I. 一人 - 確認済みレビュー すべて

駅前のホテルでとても便利です。 classical で古い建物ですが、お部屋は清潔です。スタッフも親切で、またメルボルンを訪れる事があれば必ず宿泊したいと思います。

Dear Junko I., Thank you for your kind feedback. We are delighted to hear that you found our location convenient and our rooms clean. It is rewarding to know that our staff contributed positively to your stay. We look forward to welcoming you back on your next visit to Melbourne. Best regards, Trammie Pham Front Office Duty Manager Batman’s Hill on Collins

Pretty much as forewarned.

トリップアドバイザーの評価 3.0/5

David F トリップアドバイザー認証口コミ

We were warned it would be noisy and that was correct. It’s near the station and busy roads of course but the real problem is the lack of internal and external insulation. We asked for a quiet room and got one by the lift! We were moved the next day at our request. We booked it because of its location and that also proved to be accurate. A straight bus run into the station from the airport and we picked up the Avis hire car a few days later from the same location. Easy access to free public transport. It’s the only place in Oz so far where the coffee at the bar was poor (full of grounds). The staff were friendly. So overall as expected. But despite the location benefits we won’t be staying there again.

Dear David F, Thank you for taking the time to share your experience. We appreciate your feedback regarding the noise levels in our hotel, particularly given our proximity to public transport and busy roads. We strive to provide a comfortable atmosphere for all our guests, and we regret that your initial room assignment did not meet your expectations for a quieter environment. We are glad to hear that our team was able to assist you with a room change. We also value your comments about the coffee quality at our bar. Providing a pleasant dining experience is important to us, and your input will be taken into consideration as we continually seek to enhance our offerings. While we are pleased to know that you found our location convenient for transportation and access to local amenities, we are disappointed to learn that your overall experience did not lead to a desire to return. We hope you might reconsider in the future. Thank you once again for your insights. Best regards, Troy Fraser Front Office Manager Batman’s Hill on Collins

との提携 TripAdvisor

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メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。