ibis Styles Liege Guillemins

Customer review rating (ALL Rating) 4.8/5 1,945 reviews

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Description

Hotel extras

  • Close to Guillemins station

  • 10 minutes walk from pedestrian city centre Liège

  • Just a 10-minute drive to Liège airport

  • Parking available in the area

  • Design featuring Belgian comic characters

Our accommodation(s)

Hotel location

ibis Styles Liege Guillemins

Rue Des Guillemins 135
4000 LIEGE
Belgium

GPS:50.626358, 5.566356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Jack's bar

A trendy bar with a choice of Belgian Beers. You prefer a warm drink of soft, no problem. The ideal place to have a break with friends or a meeting with colleagues in a relaxed atomosphere. Hungry ? We can propose you snacks at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,945 reviews

TripAdvisor Rating  4.5/5  146 reviews

Certificate of excellence 2024

Great hotel with brilliant staff

Customer review rating 5.0/5

Dave Families - Confirmed reviews ALL

A fabulous base for 2 days sight seeing. Staff were excellent as was the room

Dear Dave B., We very much appreciate your comments regarding your stay at the ibis Styles Liege Guillemins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marilyn

Great for a short stay.

Customer review rating 4.0/5

Sebastian Business - Confirmed reviews ALL

Friendly staff, nice design of the rooms and the lounge, convenient location near the train station.

Dear Sebastian E., Thank you for taking the time t-o send us your remarks following your stay. We are glad that you enjoyed the hospitality of our team and the design of our rooms. We hope to welcome you again. Best regards, Hélène Grandjean Shift Leader

Centrally located, BUT limited parking

Customer review rating 4.0/5

A S. Families - Confirmed reviews ALL

Great location, and excellent staff. As a family, we cannot overstate how helpful, polite and accommodating the reception team were. We arrived late in the evening, perhaps around 10pm, the young lady kindly checked us in. My wife had to go down multiple times for various things, for e.g. hot water etc but we only had the best service possible. The same was true for the morning staff. Although I had very little interaction as was busy with luggage and kids, I was very pleased with the welcome we received. The only thing we will however point out is that, when we arrived we were told the parking is full. There was no alert on website to state that this is a possibility, otherwise I would have checked nearby parking spots to plan this. Furthermore, behind the hotel, there was plenty of parking with empty space (within premises) but we were asked not to park our car there, despite us explaining that we have travelled down from Stuttgart (Germany), and need to be travelling to UK next morning with three kids (including a grumpy 1 year old) who were tired from the journey. Had this request been accommodated, or the staff allowed to make this concession, this would have been a perfect stay! This meant that first we had to find GPS co-ordinates to the nearest parking, then drive there, and finally walk back to hotel with luggage and part carrying the kids with us at that hour. Please note we fully understand the staff on duty could not help us as it was perhaps communicated to them to not allow this, but our request is that there should be some flexibility allowed to the staff so they can make concessions in this situation. We would have simply left early morning anyways, and would not have blocked the parking for any longer than that!

Dear ALI S., We very much appreciate your comments regarding your stay at the ibis Styles Liege Guillemins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danilo Nastasi Front Office Manager Ibis Styles Liège Guillemins

Good night stay

Customer review rating 5.0/5

Elena P. Solo - Confirmed reviews ALL

Great location, super clean, helpful staff

Dear ELENA P., We very much appreciate your comments regarding your stay. We are glad that you enjoyed the hospitality of our team and the cleanliness of our rooms. We hope that your next visit will be as pleasant as this one. Best regards, Hélène Grandjean Shift Leader

Rude staff

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

The man that greeted me was not pleasant! We arrived very late and was extremely tired we asked about parking and he insisted that there was no parking and we will have to find another solution at 8 am to remove the car from the side road! He then proceeded to say we did not pay the full amount although the money had been taken out prior so I paid again although it was paid he was not pleasant. I now ask the new receptionist morning staff and she was so lovely and offered me a parking space! (I paid in full )

Dear MARYANNE K., Thank you for taking the time to tell us about your experience at the ibis Styles Liege Guillemins. I am sorry that your experience did not meet your expectation, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danilo Nastasi Front Office Manager Ibis Styles Liège Guillemins

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Other web-users rate our hotel

  • 1,106 reviews 8.8/10 Location
  • 1,368 reviews 8.7/10 Room
  • 1,414 reviews 9.6/10 Service
  • 28 reviews 9.3/10 WiFi
  • 854 reviews 8.9/10 Breakfast
  • 720 reviews 8.4/10 Comfort
  • 623 reviews 9.1/10 Cleanliness
  • 488 reviews 9.8/10 Vibe

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