ibis Brussels Centre Châtelain 3,5 estrelas

Rooms are not to big, good they have airco otherwise it would have been way to hot. Very decent soundproofing. Polite and helpful staff. Public transport within 100 meters. Nightshop at the opposite of the hotel. Private parking available if there is a spot.

We had originally booked at the ibis styles Brussels Louise,but on arrival were told that due to “technical difficulties” we had been moved. I did think that that this hotel was not in as good a location as our original choice, but there was a bus stop to central station across the road, and the tram stopped a couple of minutes walk away.On entry the receptionist was quite abrupt and this was not the welcome I would have expected.Both the hotel and the room itself were clean and modern,the room was a good size and decorated in an interesting manner.We were in a room at the rear of the hotel which was quiet and had a lovely view over a small park.Breakfast was good with a nice choice of hot and cold food,and it was nice to have freshly squeezed orange juice available.There was a pleasant courtyard to either eat in or enjoy the view. I have no idea what the original hotel would have been like,but I was quite happy with the alternative, and as we were only staying for one night I would genuinely have liked to stay longer.

pessoal eficiente desde a recepção ao de quartos

Hotel is located next to a bus stop with direct connection to EU district and central station. So it is a good alternative to more expensive hotels in the city center. Room was modern and very compact but had all the necessary things, like kettle or safe box. Breakfast very good with quite wide selection of cold and hot dishes.

The location is OK and the staff is efficient, but the room I had was not very comfortable and the bed one of the most uncomfortable I slept in, as the mattress didn't fit the base and kept sliding sideways. I think the price was high for the service rendered.