Le Louise Hotel Brussels - MGallery 5 estrelas

Exmo Senhora C., Agradecemos imensamente por compartilhar a sua experiência conosco! Ficamos felizes em saber que a nossa localização, equipe atenciosa e conforto das camas contribuíram para tornar a sua estadia excelente e até mesmo superar as suas expectativas. É ótimo saber que você apreciou as comodidades que oferecemos, como os produtos L'Occitane, a máquina Nespresso e a seleção de chás no quarto. Também nos alegra saber que o quarto e o banheiro atenderam às suas expectativas de conforto. Agradecemos por destacar a atmosfera encantadora do restaurante, especialmente o pátio descoberto, apesar de suas observações sobre o cardápio. Levaremos o seu feedback sobre o cardápio em consideração para aprimorar a experiência gastronômica de nossos hóspedes. Pedimos desculpas pela fila durante o café da manhã e entendemos a sua preocupação com o tamanho do espaço. Vamos avaliar essa situação para garantir que todos os hóspedes possam desfrutar de um café da manhã delicioso de maneira mais tranquila e confortável. Agradecemos novamente por compartilhar os detalhes de sua estadia. Esperamos receber você novamente no futuro para oferecer uma experiência ainda mais agradável e memorável. Atenciosamente, Salomé.C Marketing Manager

Dear helenoD9567LM, Thank you so much for your wonderful review of our hotel! We're absolutely thrilled to read your kind words and to know that you consider us a hidden gem in Brussels. We're delighted that you felt warmly welcomed by our staff, and we appreciate your recognition of their professionalism and friendliness. It's always a pleasure to welcome back returning guests, and we're honored that you chose to stay with us again. We're glad to hear that you enjoyed the spacious and clean room, as well as the comfortable bed and the thoughtful amenities like the towelling robes and slippers. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We're also pleased that you appreciated the variety of choices in our breakfast offerings. We believe that a good breakfast is the foundation of a great day, and we're glad you found it enjoyable. It's wonderful to know that you found our courtyard to be a peaceful oasis amidst the city's hustle and bustle. We understand the value of tranquility, and we're happy that you could experience it here. Thank you for your kind intention to return. We're already looking forward to your next visit and we promise to make it another memorable and enjoyable stay. If there's anything specific you'd like to share or if you have any preferences for your next stay, please don't hesitate to let us know. Safe travels, and until next time! Best regards, Salomé.C Marketing Manager

Dear lucyloub88, Thank you so much for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found our beds incredibly comfortable and that the room size met your expectations. We appreciate your understanding about the sliding bathroom door, and we're glad it worked out since you were sharing with a colleague. We're sorry to hear about the unpleasant smell you experienced on the 1st-floor landing. Please accept our sincere apologies for any inconvenience this may have caused. Rest assured, we're addressing this matter with our maintenance team to ensure it doesn't happen in the future. We're glad you found our staff friendly, and we truly value your input regarding the breakfast options. We take guest feedback seriously, and we'll use your comments to enhance our breakfast offerings to provide a more enjoyable experience in the future. We're pleased to know that you found our location convenient and that you would consider staying with us again. We look forward to welcoming you back and ensuring an even better stay next time. If there's anything else you'd like to share or if you have any specific suggestions, please feel free to let us know. Your input helps us improve our services. Thank you again for choosing our hotel, and we hope to see you soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Dear Helder F., Thank you for sharing your experience with us. We are delighted to hear that you had a pleasant stay and found our room very comfortable. We are sorry to hear that you didn't enjoy the fruits you had. Guest satisfaction is of utmost importance to us, and we will take your feedback into account to improve our selection of fresh fruits. Regarding the shower gel, we apologize for the inconvenience caused by not having enough product available. We will take steps to ensure that this does not happen again in the future and that our guests always have everything they need for a pleasant stay. We hope to have the opportunity to welcome you again in the future and provide an even better experience. Please feel free to reach out to us directly for any specific requests during your next stay. Sincerely, Louise Jiollent Marketing Manager

Dear brendanmark89, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read you had a nice stay and appreciate the localisation in the fashion district. We are glad to see you have enjoyed our breakfast. We are glad that you found our staff to be friendly and helpful. Providing exceptional service is a top priority for us, and we will pass on your kind words to our team. Thank you again for sharing your experience, and we hope your next visit in Brussels will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager