SLS South Beach Miami

TripAdvisor rating 4.5/5 3,780 reviews

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Description

Hotel extras

  • Oceanfront location in Heart of South Beach

  • Signature restaurants & nightlife on the property

  • 2 Outdoor pools

  • Unique Design & Styling by Philippe Starck

  • Extensive offerings & activities in proximity / local area.

Our accommodation(s)

Hotel location

SLS South Beach Miami

1701 Collins Ave
33139 MIAMI BEACH
United States

GPS:25.793928, -80.1294

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,780 reviews

Certificate of excellence 2024

“Disappointing Stay at an Overhyped Hotel”

TripAdvisor rating 3.0/5

michlaz21 Friends getaway - TripAdvisor review

We were really looking forward to our stay at this hotel, but our excitement quickly faded upon check-in. The front desk staff were unfriendly and came across as snobbish, making the check-in process unpleasant. Despite being Accor members, our membership was not acknowledged, and no effort was made to explain the hotel’s facilities, such as Wi-Fi or breakfast, even though these were included in our booking. The room itself was disappointing. The design was cramped with very little usable space. One of the showerheads had no hot water, no matter how long we left it running, and the same issue occurred with the hand basin. To make matters worse, our room was situated next to a noisy construction site, making mornings far from relaxing. Basic amenities, like coffee pods, were not restocked during our stay, adding to the overall sense of neglect. There were also unexpected costs that weren’t communicated clearly, which felt misleading. Breakfast was underwhelming, with long waits to be served and for food to arrive. The checkout experience was no better, as the staff remained curt and unhelpful. By the time we left, we were relieved to be done with our stay. Overall, this hotel failed to live up to its hype. It seems more reliant on its PR image than on delivering a quality guest experience.

Quirky renovation of the old Ritz Plaza

TripAdvisor rating 3.0/5

gsallan19 Couples - TripAdvisor review

The hotel is very quirky! An all-white room with very modern amenities. The shower has two sides with excellent shower heads (one of which was oversized) but the faucet in the vanity has taps that are really hard to turn off with wet hands - we found this very frustrating! The room had an extensive minibar and the king bed was huge. The resort is nice and it’s only a short walk to the beach.

Perfect place for some relaxation

TripAdvisor rating 4.0/5

Laura B TripAdvisor review

Bedrooms are small but clean and bright. Shower is to die for. Amazing water pressure! Pillows and bed also super comfy. Poolside is looking a bit tired. Breakfast was delicious. Fitness centre was pretty well equipped. Pelotons and plenty of free weights. Staff were all very friendly and location was great (sneak out of the back of the property and you’re on the beach walk which is gorgeous). Great stay. Would recommend

Dear Laura, Thank you for the lovely feedback! It’s great to hear you enjoyed the comfortable rooms, delicious breakfast, and convenience of our beach access. Your kind words about the team and fitness center are much appreciated. We hope to welcome you back for another relaxing stay soon! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Thanks Fernando

TripAdvisor rating 5.0/5

Asunto2 TripAdvisor review

Fernando and the rest of the staff was great. The Villas are a must stay. The tasting menu at Cartagena restaurant was delectable. The free breakfast menu options where tasty but limited selection. The beach area for SLS guest was very comfortable and great service.

From our friendly team members to our tasty food options, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

great place

TripAdvisor rating 4.0/5

Alicia M Solo travel - TripAdvisor review

Awesome place to party. enjoyed myself in the bar great atmosphere to engage a drink onyown. needed some personal me time and didn’t regret it one bit. one disappointment was asking the front desk manager Adela and seemed lost at what she easily telling me so i didnt take my chances.

Dear Alicia, We're thrilled you enjoyed hanging out with us at SLS South Beach! We apologize, however, for any concerns regarding our service and will follow up. The next time you visit, we hope to earn five stars! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

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Other web-users rate our hotel

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