Mercure Bedford Centre Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 470 ulasan

Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
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Deskripsi

Keistimewaan hotel

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Akomodasi kami

Lokasi hotel

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

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Cari tahu selengkapnya

Peringkat ALL  3.8/5  470 ulasan

Peringkat TripAdvisor  4.0/5  247 ulasan

Sertifikat keunggulan 2024

Wonderful dinner

Catatan Tripadvisor 5.0/5

Theo v Ulasan TripAdvisor tersertifikasi

A great compliment for Naz! During a dinner with a group of 30 people he noticed that I didn’t take the first and last course. The rest of the group liked these so the issue was NOT the quality of the food but my personal taste (resulting from an early-life illness). Since we used an agreed menu there was no obligation to provide an alternative but nevertheless Naz did so. And he did so in a splendid way. I had an excellent dinner!!

Dear Theo v, Thank you for sharing your dining experience with us. We are delighted to hear that you enjoyed your dinner at our hotel. Your kind words about Naz's service are truly appreciated. We strive to cater to all our guests' needs, and I am glad to hear that Naz went above and beyond to ensure you had an excellent dining experience, despite the initial hiccup. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back for another memorable dining experience. Warm regards, M Islam Front Office Manager

Leisure

Catatan Tripadvisor 5.0/5

Compass22185386695 Ulasan TripAdvisor tersertifikasi

Jurgen was an amazing waiter and bartender, very polite and respectful. Will definitely be visiting again. All round good experience. I would recommend this place to all my friends and family as it was a wonderful visit and a 5 star experience.

Dear Compass22185386695, thank you for your kind words about our team member Jurgen. We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you, your friends, and family again soon. Warm regards, M Islam Front Office Manager

Great Service

Catatan Tripadvisor 5.0/5

Tourist53871568046 Ulasan TripAdvisor tersertifikasi

I visited Mercure Bedford and had a drink in the bar. The young lady behind the bar called Loveleen is exceptionally good. A kind, friendly and well spoken young lady and she poured an exceptional pint. Thank you Loveleen for your brilliant service and you’re a real asset to the Hotel.

Dear Tourist53871568046, Thank you for sharing your positive experience at Mercure Bedford Centre Hotel. We are delighted to hear that Loveleen provided exceptional service at the bar. We truly appreciate your kind words and will ensure that your feedback is shared with her. We look forward to welcoming you back soon. Regards, M Islam Front Office Manager

They stole my money and refuse to give it back

Catatan Tripadvisor 1.0/5

PaulineG1714 Friends getaway - Ulasan TripAdvisor tersertifikasi

I was over charged by £44.10 on or around the 29th July 24.. I have contacted the hotel several times sent proof of bank statement showing THREE payments was taken from my account TWO payments at £44.10 and ONE payment at £79.90.. My accommodation was priced at £124.00 however £168.10 was taken from my account.. They ALL believe I'm lying about this... I am disgusted in the way I have been dealt with..... ANYBODY THINKING OF STAYING HERE. THINK AGAIN.. Stay at the Swan Hotel across the way, much better service....

Dear Pauline G, We sincerely apologies for the inconvenience you experienced regarding the overcharge concern. Our team is committed to investigating this matter thoroughly based on our billing policies. Please rest assured that we take such allegations seriously and aim to resolve them promptly. We appreciate your patience and cooperation in providing the necessary documentation. Your feedback is invaluable to us, and we are dedicated to improving our service standards. Should you require any further assistance, please do not hesitate to contact us directly. We regret that your experience did not meet your expectations and hope to have the opportunity to restore your faith in our hotel. Please contact me directly at Moynul.islam@accor.com Warm regards, M Islam Front Office Manager

Meera & Dicaline GREAT STAFF

Catatan Tripadvisor 5.0/5

Ayo A Ulasan TripAdvisor tersertifikasi

Meera and Dicaline were amazing, especially on 17/08/2024 when they assisted me in the restaurant. They were very warm and helpful I enjoyed my time here and I would definitely recommend anyone to come to this hotel as they really take care of you

Dear Ayo, Thank you for your kind words about Meera and Dicaline. We are delighted to hear that they provided exceptional service during your visit. Your recommendation means a lot to us. We look forward to welcoming you back again soon. Warm Regards, M Islam Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 541 ulasan 8.6/10 Lokasi
  • 1.076 ulasan 6.3/10 Kamar
  • 815 ulasan 8.2/10 Pelayanan
  • 15 ulasan 7.7/10 Internet
  • 396 ulasan 5.1/10 Kebersihan
  • 329 ulasan 7.4/10 Sarapan
  • 237 ulasan 4.1/10 Fasilitas
  • 212 ulasan 5.4/10 Makanan

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