Mercure Cardiff North Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 355

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Mercure Cardiff North Hotel - Image 1
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Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

Opis

O hotelu

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Nasze pokoje

Lokalizacja hotelu

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

Pozycja GPS:51.508327, -3.147213

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 355

Ocena TripAdvisor  4.0/5  Liczba opinii: 289

Great hotel and staff

Ocena na stronie TripAdvisor 5.0/5

Kailan1407 Friends getaway - Opinia zatwierdzona w TripAdvisor

Great hotel. Staff very friendly and helpful. Hotel very clean. Breakfast was very nice. We have no fault with this hotel. One of the cleanest hotels we have stayed in. Quiet location. About 3-4 miles from the city centre but £15 for a Uber to the city.

Great find

Ocena na stronie TripAdvisor 4.0/5

Maps00415584159 Rodziny - Opinia zatwierdzona w TripAdvisor

Great value hotel, not far from central Cardiff. Great facilities, rooms very spacious with nice decor. Restaurant was serving hot food and table service was great, especially from our waiter Panchi who was friendly, helpful and welcoming. Reception area seemed a little strange, no the usual but staff friendly.

Dear Guest, Thank you for the time you have taken to write a review. We are delighted that you found our hotel to be of great value and conveniently located near central Cardiff. Our team takes pride in offering well-appointed facilities and spacious rooms with vibrant, contemporary decor, which we are pleased you enjoyed. It is also wonderful to hear that the culinary delights and service at our RGB Restaurant met your expectations, with Panchi's hospitality leaving a lasting impression. Although the reception area's design may not be traditional, we are glad that the warmth and friendliness of our staff resonated with you. It would be a pleasure to welcome you again. Best regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Don't bother

Ocena na stronie TripAdvisor 3.0/5

MONTY1240 Opinia zatwierdzona w TripAdvisor

Nice bed, comfortable. Room was badly lit and the only really usable mirror was in the bathroom, yards away from any power points. The lock on the door was almost unusable and had been forced open before as the damaged door frame showed. The extractor fan in the bathroom made it hard to hold a conversation in the room. This was all reported to reception in person,( nobody answered the phone)but the receptionist could not understand English and nothing at all was done about any of the issues. Breakfast was slow and pretty much tasteless, choices were limited and poorly cooked eggs, hard , watery. Gave up waiting for some items. Rubbish really. All in all really poor show all around.

Dear Monty, Thank you for taking the time to share your feedback. We are pleased that you found the bed comfortable during your stay, as we aim to provide a restful experience with our high-quality bedding options. However, we regret to hear about the lighting issues and the inconvenience caused by the bathroom mirror placement. The safety and functionality of our facilities are paramount, and we are concerned to learn about the door lock and extractor fan. We're continuously working to improve our facilities and provide the best possible experience for our guests. We are also sorry to hear that your interaction with our reception team was not up to our usual high standards and we will follow up on this with our team. Furthermore, we apologise that the breakfast did not meet your expectations. We take pride in our breakfast offerings and are disappointed to learn that it fell short. We hope to welcome you back. Best wishes, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Mercure

Ocena na stronie TripAdvisor 4.0/5

Taran L Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Not a bad hotel. But rooms are dusty, drain are blocked, shower trays like pools Exceptional services by restaurant staff especially Panchi, Kamal. Food takes longer than normal(an hour). Salmon is too expensive for the size get given for dinner.

Dear Taran, Thank you for your detailed feedback. We are delighted that you found our restaurant staff to be exceptional, with special mentions for Panchi and Kamal, who strive to provide memorable dining experiences for our guests. However, we regret to hear about the issues you experienced with room cleanliness, drainage and shower facilities. We understand that these aspects are crucial for a comfortable stay and our we will be having our maintenance team look into the issues reported. We are also sorry to learn that the waiting time for your food was not satisfactory and that the salmon did not meet your value expectations. Our goal is to provide not only great service but also excellent value and we will certainly review our offerings in light of your comments. We look forward to the pleasure of welcoming you for a more enjoyable stay in the future. Kind regards, Atanas Mladenov, Front Office Manager

Great Location and Comfortable Stay

Ocena na stronie TripAdvisor 5.0/5

Jabin A Opinia zatwierdzona w TripAdvisor

Great Location and Comfortable Stay Stayed at Mercure Cardiff and enjoyed the central location, perfect for exploring the city. The room was clean, modern, and cozy, though a bit noisy at times. Staff were friendly and helpful, and breakfast had a good variety of options. Overall, a pleasant experience!

Dear Jabin, Thank you for taking the time to review your stay. We are delighted that you found the room to be clean, modern and comfortable and that you were satisfied with the variety of options available at our breakfast buffet. Our staff takes great pride in offering warm and helpful service and it's gratifying to know that this contributed to your enjoyable experience. However, we regret to hear that you experienced some disturbances during your stay. We understand the importance of a peaceful environment and apologise for any inconvenience you may have encountered. We strive to ensure the quiet enjoyment of all our guests and we will continue to work on minimising any potential noise disruptions. Nonetheless, we are pleased that the central location of our hotel added value to your visit, allowing you to easily explore the vibrant city of Cardiff. Our situation, close to major business parks and tourist attractions like Cardiff Castle and Cardiff Golf Club, is indeed one of the highlights for many of our guests. We hope to welcome you back in the future for an even more pleasant stay. Kind regards, Atanas Mladenov, Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 612 Liczba opinii 7.5/10 Lokalizacja
  • 1 388 Liczba opinii 7.3/10 Pokój
  • 995 Liczba opinii 7.6/10 Obsługa
  • 24 Liczba opinii 7.4/10 Internet
  • 815 Liczba opinii 7.2/10 Komfort
  • 618 Liczba opinii 6.8/10 Czystość
  • 413 Liczba opinii 6.8/10 Śniadanie
  • 401 Liczba opinii 6/10 Dobra oferta cenowa

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