Mercure Cardiff North Hotel 4 gwiazdki 
Ocena klientów 4.4/5 
Liczba opinii: 179
hotel certyfikowany ALLSAFE
O hotelu
An ALLSAFE Bureau Veritas certified hotel
We Welcome All Guests & Families
Just 15 minutes from City Centre, and free onsite car parking available
Open to Leisure Stays in accordance to Welsh Government Guidelines
24hr food and beverage available
Usługi w hotelu i w okolicy
Zameldowanie od: 14h00
Wymeldowanie do: 12h00
Płatne usługi
Lokalizacja hotelu
Mercure Cardiff North Hotel
Circle Way East
Llanedeyrn
CF239XF cardiff
wielka brytania
Tel: +442920589988
Kontaktowy adres e-mail :
HB539-RE@accor.com
Zameldowanie od: 14h00
Wymeldowanie do: 12h00
Nasze pokoje
Nasze restauracje i bary
Twoje spotkania i wydarzenia
Nasze sale konferencyjne
Liczba sal konferencyjnych: 9
Maks. rozmiar: 235 m²
Maks. pojemność: 200 osoby
Maks. liczba uczestników bankietu: 180 osoby
Opinie gości dotyczące hotelu
Mercure Cardiff North Hotel
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcej
Ocena TripAdvisor
Liczba opinii: 51
Friendly, comfortable
Ocena na stronie TripAdvisor 5.0/5 
mlcoz Business - 30/03/2021 Opinia zatwierdzona w TripAdvisor
This is one of the really good Mercure Hotels, even with the Covid restrictions. The staff were really friendly, the room was clean and comfortable. Parking is free, which was a real plus. Will definitely return - thank you.
Dear Mlcoz, We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager
Luxurious
Ocena na stronie TripAdvisor 5.0/5 Fjdbahajbecca Business - 04/07/2020 Opinia zatwierdzona w TripAdvisor
Grateful for my week and half long stay here. Staff were friendly and helpful, food was delicious with high quality ingredients and lots of variety for both vegetarians and meat eaters. Rooms cleaned daily, place was spotless. Quiet location for a good nights sleep and good for coming to Cardiff from the motorway and accessing different parts of Cardiff.
Dear Guest, Thank you for your kind words on our product and services. Also thank you for the 5 star review! We are thrilled that you enjoyed your experience and furthermore, we appreciate your positive comments with regards to the quality of service provided by our team members. We trust that we will have the pleasure to welcome you back very soon to our hotel. Kind Regards, Kyle Griffiths Operations Manager
Nice quiet hotel
Ocena na stronie TripAdvisor 4.0/5 
Sheepo72 Couples - 21/01/2020 Opinia zatwierdzona w TripAdvisor
Located next to A48. Easy access by car and plenty of car spaces and free just remember to enter reg details. Local buses to town centre. Great buffet breakfast. Disappointed at bar early closure 21:30. Rooms very clean and spacious. Rainfall shower very nice. Staff are polite and helpful.
Dear Sheepo72, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for your feedback regarding the bar opening hours, let me investigate as our bar should stay open for hotel guests for much longer. Sincerely, Dorota Price
good value
Ocena na stronie TripAdvisor 4.0/5 Towerman_8 Friends getaway - 16/12/2019 Opinia zatwierdzona w TripAdvisor
A very handy location just on the outskirts of Cardiff . good value for money the privilege room was a good choice. the new type of reception area, just a counter, is a bit strange but seems to be the thing everywhere. negative points are, when I arrived back at the hotel around 11.30 pm I could get a coffee but the staff, so they said had no access to unlock the bar for me and my friends to have wine. also when we checked in there was no mention of the very early breakfast closing time of 9am!! Cardiff is a Capital City one would assume that visitors might like a normal breakfast finishing time, perhaps 10.30. the consequence of this was we had no breakfast.. The Manager, I assume, apologized and said we should have been told the times at check in. to be fair to him he arranged for us to have a bacon butty and croissants which was a very good response.
Dear Guest, Thank you for taking the time to share your feedback. I am sorry to read that we could not offer you drinks when you arrived back at the hotel, I can assure you this is not the normal practice. This has been addressed with the team on duty that night. I am also sorry that you was not told about the breakfast times on arrival, this again has been taken up with the Front Office team to prevent future occurrences. I do remember speaking to you and partner and offering you croissants and tea/coffee in the lounge, also for your friends. I am pleased you was happy with the response. I hope to welcome you back to our hotel very soon! Sincerely, Kyle Griffiths
Better than expected
Ocena na stronie TripAdvisor 5.0/5 JTapper74 Business - 13/12/2019 Opinia zatwierdzona w TripAdvisor
Working for a Group Travel Wholesaler I wanted to visit the hotel to see what the hotel was like for myself. Wow, rooms were amazing, really nicely decorated and a very good buffet breakfast. Will definitely be recommending for my Groups.
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another excellent stay with us. We also look forward to welcoming your groups to our hotel. Sincerely, Kyle Griffiths Operations Manager
Najnowsze opinie: 20
Partner: TripAdvisor
