Mercure Bristol North the Grange Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 412

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Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, Wielka Brytania

Opis

O hotelu

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Nasze pokoje

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Lokalizacja hotelu

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
Wielka Brytania

Pozycja GPS:51.539042, -2.523471

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.1/5  Liczba opinii: 412

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 344

Amazing stay

Ocena na stronie TripAdvisor 5.0/5

Maggie A Opinia zatwierdzona w TripAdvisor

Oscar was AMAZING this entire trip. We met him on our 2nd day here and served our Christmas meal to us. He is amazing, funny, humble, and an exceptional worker. Top tier service here because of him.

Dear Maggie, Thank you so much for this fantastic review! We’re absolutely delighted to hear how much of a positive impact Oscar had on your trip, especially during your Christmas meal. His amazing attitude, sense of humor, humility, and dedication truly reflect the level of service we strive for. We’ll be sure to share your wonderful feedback with him and the team. Thank you for choosing to spend your holiday with us—we hope to welcome you back again soon! 🎄✨ Kind Regards Mohammad Tabish Alam

Comfortable, located just off the motorway, but needs a refurbishment

Ocena na stronie TripAdvisor 3.0/5

KiwiViajero Opinia zatwierdzona w TripAdvisor

I stayed here for one night in December 2025. I chose this hotel as it was on the way to where I needed to be the next day and I didn't want to face the traffic driving into central Bristol. The hotel is located on the outskirts of the city in a rural setting and is not far from the M4. There is an Aldi supermarket a couple of miles from the hotel. The hotel has a large carpark. The hotel is fine and somewhat elegant but is starting to show its age. The first impression is that the driveway has several potholes (that should be easy to fix!) and the interior of the hotel would benefit from a refurbishment, eg new paint, carpet etc. There are several lounge areas good for having a drink and relaxing. I can see that this would be a good venue for a corporate retreat, wedding etc. The dinner menu was varied and the breakfast was fine, ie a good selection of cold items and a cooked breakfast available.

Dear Kiwi, Thank you for taking the time to share such a detailed review of your stay with us. We’re pleased to hear that our location, parking facilities, and rural setting worked well for your travel plans, and that you enjoyed the lounge areas as well as our dinner and breakfast offerings. It’s also great to know you see the hotel as a suitable venue for events and retreats. We appreciate your honest feedback regarding the condition of the driveway and certain interior areas. Your comments have been noted, and they are helpful as we continue to plan maintenance and refurbishment works to improve the overall guest experience. Guest feedback like yours plays an important role in helping us prioritise these improvements. Thank you again for choosing to stay with us, and we hope to welcome you back in the future for an even more comfortable visit. Kind Regards Mohammad Tabish Alam

Thank you Daisy

Ocena na stronie TripAdvisor 5.0/5

D7418BRkarenp Opinia zatwierdzona w TripAdvisor

Great service by Daisy. Food was delicious, delivered by a great waitress. Thoroughly enjoyed our meal, menu varied. Thank you Daisy

Dear Karen P, Thank you for your kind words regarding your recent experience at our hotel. We are delighted to hear that Daisy provided excellent service and that you enjoyed your meal from our varied menu. Your feedback is greatly appreciated. Kind Regards Mohammad Tabish Alam

Work stay

Ocena na stronie TripAdvisor 1.0/5

Rod C Opinia zatwierdzona w TripAdvisor

The first “Privelidge” room key I got had blood on the sheets when I pulled the douvet back to air the bed there was blood on the sheet with hair in the bed! I was thankfully moved to another room the next day after a long day at work to find the room had not been refreshed. The staff on the reception have been superb in dealing with the issues but I need to say it’s just acceptable and management need to act swiftly…….. I’ll let you make your own decision.

Dear Rod C, Thank you for taking the time to share your experience, and please accept our sincere apologies for the issues you encountered. What you described regarding the condition of your first room is completely unacceptable and far below the standards we set for cleanliness and guest care. We are genuinely sorry for the discomfort and frustration this caused. While we’re glad our reception team supported you promptly and professionally, it’s clear that the follow-up room not being refreshed only added to the inconvenience after a long day at work. This is not the experience we want any of our guests to have. Your feedback has been passed directly to management, and we are taking immediate action with both our housekeeping and supervisory teams to ensure this does not happen again. Thank you again for bringing these matters to our attention and we hope you will consider giving us the opportunity to provide the standard of stay you should expect and deserve. Kind Regards Mohammad Tabish Alam

Friendly and welcoming hotel

Ocena na stronie TripAdvisor 5.0/5

anna s Opinia zatwierdzona w TripAdvisor

Everyone has been so nice and accommodating. Lily on reception was really helpful with our breakfast requirements and we would come back in a heartbeat.

Dear Annaloui, Thank you so much for your kind words! We’re thrilled to hear that our team made your stay enjoyable, and we’ll be sure to pass along your compliments to Lily for her helpfulness. It’s wonderful to know you’d come back in a heartbeat — we can’t wait to welcome you again! Kind Regards Mohammad Tabish Alam

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 390 Liczba opinii 9.1/10 Lokalizacja
  • 829 Liczba opinii 5.3/10 Pokój
  • 860 Liczba opinii 8.4/10 Obsługa
  • 23 Liczba opinii 2.9/10 Internet
  • 427 Liczba opinii 5.4/10 Udogodnienia
  • 381 Liczba opinii 8.1/10 Śniadanie
  • 240 Liczba opinii 4.4/10 Klimat
  • 233 Liczba opinii 4.7/10 Czystość

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