Novotel Bristol Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 406

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Novotel Bristol Centre - Image 1
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Victoria Street, BS1 6HY BRISTOL, Wielka Brytania

Opis

O hotelu

  • Darmowa sieć WIFI, 32-calowy telewizor LCD

  • Miejsce zabaw z grami wideo dla dzieci

  • Nowoczesna restauracja, w której panuje swobodna atmosfera

  • 7 przestronnych, modułowych sal konferencyjnych do organizacji imprez

  • Nieopodal hotelu znajdują się przystanki autobusowe i terminal promowy

Nasze pokoje

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Lokalizacja hotelu

Novotel Bristol Centre

Victoria Street
BS1 6HY BRISTOL
Wielka Brytania

Pozycja GPS:51.450786, -2.586452

Telefon
Faks +44 117 925 5040

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 406

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 917

downsides

Ocena na stronie TripAdvisor 3.0/5

Lwis F Opinia zatwierdzona w TripAdvisor

The rooms were clean and nice enough. Although we weren’t in the hotel much during our stay, but when we were the service wasn’t the best. Unwelcoming atmosphere and staff! But not too much of a problem for us as we weren’t there much! But if you planning on staying here for good customer service and being indoors this is not the place unfortunately.

Book a different hotel!

Ocena na stronie TripAdvisor 1.0/5

Covid-2020 Opinia zatwierdzona w TripAdvisor

Be very very wary when booking a late checkout! When you get told by staff face to face that late checkout is free until 1pm, so you pay extra to book it until 4pm and pay extra, when you confirmed by phone to extend until 5pm, and they try to charge you for free hour that you had booked for until 4pm.

Worst customer service in a hotel for some time

Ocena na stronie TripAdvisor 2.0/5

talk2frank Couples - Opinia zatwierdzona w TripAdvisor

I was extremely disappointed at this stay despite the bed being very comfortable, this isn't a 4 star hotel and the customer service is 1 star, if you can find any. Big issue with staff on the clean air zone by the way, on checking in it was the only question we had (they didn't tell us anything just 'heres your key') but we expressly asked about the caz to avoid charges. The young man simply advised that the council will let us know if our car is applicable. And we left it at that. Of course we should be able to trust hotel staff to advise correctly but that was an expensive mistake I'll never make again. And likely means I'll avoid accor hotels in future. We complained about this and were sent a dismissive response from the hotel manager who advised us we should have checked online and noticed the signs driving through town. Not even an apology which is all it would have taken. The most important thing in the hotel industry is customer service and on that point novotel and accor are falling far far short.

Not 4 star quality, poor experience- needs to be updated and employ better staff

Ocena na stronie TripAdvisor 3.0/5

Dawn M Rodziny - Opinia zatwierdzona w TripAdvisor

Bland no frills basic hotel. Certainly not a 4 star! Clean but not much else to be positive about. Dated , old bathroom fittings- leaking and dripping shower! Toiletries in refillable containers which is not hygienic, being used by endless people, the handwash had 1 inch in the bottom of the bottle! Bed hard, old and uncomfortable, pillows cheap and uncomfortable. Absolutely no welcome from reception on arrival- had to ask re breakfast arrangements etc, no lounge area, bar area no atmosphere, no music, totally bland decor. The biggest table was constantly occupied by staff with laptops whilst groups of customers struggled and had to rearrange the furniture to sit together. Some of the staff were lovely, friendly and helpful ie at breakfast, but this was more of an exception. I would never consider staying at a Novotel hotel again!

Where is the customer service?

Ocena na stronie TripAdvisor 3.0/5

ClareDye Opinia zatwierdzona w TripAdvisor

Hotel is in a great location and super central! The hotel is as you'd expect, however I was a little disappointed with the check in experience, where I was simply given my key - no explanation of the hotel services or where to find anything, including the breakfast times, it seems very much fend for yourself. The room was clean and as you'd expect. Food was pretty average, I ordered an omelette to my room and it had been cooked to within an inch of its life, I had no idea it was possible for an omelette to be that dry... Another issue I encountered was the temperature, I was there for an event hosted in one of the conference rooms, we approached reception on a number of occasions as the temperature was icy in the room, but nothing was done, we ended up spending the entire day with coats on, not ideal! Not somewhere I would choose to stay again unfortunately.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 851 Liczba opinii 9.1/10 Lokalizacja
  • 1 238 Liczba opinii 6.9/10 Pokój
  • 978 Liczba opinii 8.4/10 Obsługa
  • 20 Liczba opinii 6.2/10 Internet
  • 499 Liczba opinii 6/10 Czystość
  • 455 Liczba opinii 8.3/10 Śniadanie
  • 241 Liczba opinii 5.5/10 Dobra oferta cenowa
  • 238 Liczba opinii 5.7/10 Udogodnienia

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Inne nasze placówki w pobliżu

Bristol - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.